I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

Rj called the insurance company and recieved payment prior to providing any service to the vehicle…read morewhich is illegal, he think cursed me when i asked about who he supposedly ordered the new transmission from, vehicle has been there from 01/08/2024, til today 03/18/2024, because im having a tow truck pick it up and will be filing a lawsuit on this buisness to recover all money paid.

From the owner: We provide automotive repair services and motorcycle repair. read more

I'm in town for work, had an accident this morning on the way in. I didn't see any damage to my…read morevehicle, but was very concerned about driving it out of town after work today. I went to JC's and explained what had happened. Even though he was fully booked for the day, he took the time to put my vehicle up on the lift and thoroughly check out the undercarriage to make sure there was no unseen damage and even put air in my tires. And he didn't even charge me for it!! What a great guy!

I have been doing business with John Clark and his hardworking, competent employees for a number of…read moreyears. The local people who have taken cars and trucks to John and his crew keep returning when they need service on their vehicles because from long experience John's customers know their vehicle will be properly serviced at a fair price. Throughout my years of doing business with John, Nathan, and Phillip, they have been absolutely honest and trustworthy.

This is my go-to spot to get my oil changed. The service is great, and it's quick. I have never had…read morea bad experience. The prices are reasonable too.

They didn't put back the ac filter cover back on and they didn't put back my terminal cover on…read moreshit service

They were quick and investigated the issue and brought quick resolution. I had my car back in less…read morethan a day and it did not cost me an arm and a leg. Great courteous service.

Clean professional honest service Long time Galveston…read moreCompany that will not sell you service you don't need. People in the know, know Galveston Automotive.

Best mechanic in the Setx area! He's mobile so it's great for when I can't go without a vehicle for…read morea long period of time, very reasonable with pricing and helpful! 5 stars

i was having problems with my truck, my engine and transmission was going out so i called and this…read moreperson gave me a quote that i couldn't refuse ,and once i left the truck he fix it right up less then 2 days he had it running like brand new,I highly recommend this mechanic!! great work!!!

Quality work, very affordable, nice people! They have always got me back on the road in a timely…read moremanner.

They have been working on my 95 Nissan for 20 years, always doing an outstanding job, staying in…read moreconstant contact via text letting me make repair decisions before doing the repairs. Fixed everything in a timely manner and I highly recommend them. This last time they replaced the starter, belts, shocks and repaired the sensing element on my mass air flow sensor. High quality work at a reasonable price. Greg