Zero stars. This company is disgusting and disgraceful. They do not address any maintenance issues at all at the property in Plattsmouth that they have been managing for over a year now; you are lucky if they casually come through to plow after several feet of snow fall which is almost completely pointless. They do not even plow the area where the only dumpster is so that the residents are unable to even get to the dumpster in the first place! Not that it matters really because Waste Management has not even emptied that one dumpster in WEEKS. I'm including that picture along with others from just two days ago.
There is an AWFUL active and ongoing roof/ceiling leak in one building going into apartments and also landing in a giant puddle on the carpet in front of the mailboxes so the mail carrier gets water dumped on her head standing there every day. The mail carriers are fed up with it and they don't even live there. There is trash EVERYWHERE outside. LOTS of trash due to the trash bags outside the overly full dumpster. The grounds are not maintained during ANY season. My family member lives here and ever since Orange Managment took over last year, they have made everything terrible by completely neglecting safety issues and general upkeep. They don't even spray for bugs which has been done every single year in the past. There is NO UPKEEP! None. Zero. No maintenance to speak of. As a matter of fact, when I got ahold of maintenance the other day after hours, they told me they have never even visited that complex. Well, him and everyone else.
Numerous residents have plumbing issues and have reported toilets not flushing due to the pipe system and management has not addressed that either.
There are ONLY 3 BUILDINGS for crying out loud; how hard can it be to keep up with 3 buildings? Here's the new low: One of the three buildings has a door handle (the one to the entire building) missing! It's gone. POOF! Disappeared. There is a wire looped around it just so people can even get into their building to get to THEIR HOMES (a resident put that there since Orange is MIA).
But the WORST OF ALL..... THE grossest, most despicable thing of all that Orange Management has done and continues to do is TAKING ADVANTAGE OF SENIORS AND /OR DISABLED RESIDENTS. Orange Management is well aware of the demographic that has been living there for years and still lives there and still gets their rent paid, yet they ignore their phone calls, and continuously make things more difficult for them to do. They no longer are accepting rent payments on site in the box in the laundry room. How hard can that be? They show up to collect money out of the one crappy washer and one crappy dryer, yet can't be bothered to collect rent in the box 3 feet away? So the disabled people who don't drive either have to somehow deliver their rent to Orange Management in Omaha in person or send it via the USPS. Yes, in 2019. All because Orange Management can't manage to even show up ONE TIME PER MONTH to collect rent. From disabled people. Yes. I'm serious. Should I go on? Okay.
So how are senior citizens and/or disabled people supposed to maneuver around an ice rink that has barely been plowed to get to their trash out? How are they supposed to open the door to their building? There are several code violations going on here that Orange Management is well aware of and has been aware of. read more