I only recommend Garnet Health Medical Center because it's the closest hospital. Their pediatric…read moreand maternity units are great. As for the other departments, it really depends on which doctors and nurses happen to be working that day. Two months ago, my GI doctor sent me to the ER for a STAT CT scan. Even though he called ahead to let them know I was coming, I still had to wait about 3 hours to be seen. Once I was brought back, things moved quickly with a series of tests. Initially, I was placed in a large shared room with about 10 other patients, which was not going to work for me--I'm immunocompromised and very cautious about exposure. Thankfully, they were able to move me to a private room, which made a huge difference in how safe and relaxed I felt. They ran a bunch of tests, diagnosed a GI infection that had spread to my organs, they were supposed to give me IV antibiotics, but they ended up giving me them by mouth instead and monitored me for any allergic reactions before discharging me. I was very clear from the beginning that I have a complex medical history and that I know what I need. I've learned that being my own advocate is the only way to survive in today's healthcare system. The ER doctor even said, "You're really on top of things," and I reminded him, "I told you I would be." This particular visit was a somewhat positive experience--but that doesn't mean everything was ideal. The waiting room itself is honestly filthy, overcrowded, and... a bit scary.... I strongly considered waiting in my car to avoid picking up something else, but staff said I'd miss being called if I did that. It's disappointing that there aren't more accessible facilities in the area for STAT imaging like CTs or MRIs when you have a script and just need urgent outpatient care. That gap in care really needs to be addressed, but I know probably will never be.

Despite atrocious billing issues, the facility itself is great. My wife went for a same day…read moresurgery. Each and every staff member that we encountered was polite and kind, very professional and friendly. The staff were personable and helped to ease concerns or worry. From start to finish we we greeted, spoken to with respect and decency and values as a patient. Great job, Garnet!

Dr's. all first class ! Especially of note are Dr's. Croen ( Gastroentronomy) and Kondagunta…read more(Hematology). The facilities have long hours yo accommodate working people The only downside is the phone system that is very hard to get through at times. For a regional medical facility I would strongly recommend. CW

Dr. Karpoff is a terrible provider. He has poor bed side manner and is snide. Dr. Karpoff is very…read morematter of fact and cannot be wrong, incorrect or make mistakes. He also documents that things happen in visits that do not. He is an ethics violation waiting to happen. Speaking of, the nurse and Scott both left the scheduling system open with patient information and the ability to click on patients for more detailed charts.

I had a medical emergency which kept me in the hospital for 6 days. From the nurses, doctors, food…read moreservice workers, etc., they were all wonderful! I couldn't have been treated any better. Everyone was so informative and seemed to care. The one and only drawback was the waiting room....4 1/2 hours in a dehydrated state didn't help but once they got me in they again were great!!! I would definitely go back

I write this with a heavy heart because I did promise Nurse Hummer I wouldn't report her, but she…read moregave me what I know was the wrong medication and I felt like I was going to die! I have never been asked by any medical professional not to report an issue and I did respect her request while there because I was fearful she would come back to my bed and hurt me. I highly doubt there are any other Nurse Hummers in the world, let alone Garnet Hospital, but to be sure she is overweight, brunette, with large frame glasses and was constantly on the phone with whomever discussing how incompetent the physicians were.

I've never had any major issues with this practice since being a patient here, but I tend rely on…read morereviews, so I figured I'd mention this, in some small hope this could be included as part of a quality control type of survey. 20 week ultrasound has been scheduled since 6 weeks. As usual, they called me to confirm this appointment. I confirmed and even asked if the office closes due to possible impending snow storm. "We don't cancel or close unless the doctors decide it's too dangerous". Cool, we don't cancel plans unless the same... Appointment day. We get kids ready to bring with us to the 11am appointment since school was cancelled, and yes, it's been snowing since last last night. No big deal. We get there at 11:06 am to check in. We are seated in area D, and it's the only area with people waiting, and packed. Didn't think anything of it and get settled in to wait. 40 mins later, I finally decide to ask about any clue when we will be seen, she says there's only ONE tech today and everyone waiting is waiting on her. Wow. Ok. I talk it over with my crew in tow, when the nice lady at the desk informs me that there's another tech coming in at noon. At this point the other people waiting overhear, and are also becoming impatient. Finally, at about 11:53 (remember appointment was at 11am) I decide to try and reschedule. My thoughts: -I don't mind waiting. But waiting for an hour to be called in for my 11am appointment, for a procedure they warned me lasts 45 minutes, and they told me to be ready with a full bladder for? -no one came out to check unless you went to ask. It sounded to me that everyone else waiting were also guessing as to why and when. Why couldn't they mention at check-in that they are down to one ultrasound tech and it could be a very long wait? I feel like his would save many peoples time and frustration, and gives a baseline expectation. Seems a bit inconsiderate, kind of unprofessional. So we left. Got up on a snow day, to wait an hour in a doctor's office to not be seen. Hopefully tomorrow I actually get seen. And going forward, hopefully some consideration could be exercised with procedure in front office when short staffed and these types of issues arise.

I have been going there since they first opened. I was always impressed with the level of care and…read moreprofessionalism. No longer! I have become horrified about specimens sent to the wrong lab and the resulting astronomical bill sent to me by that lab. I was recently refused any assistance and hung up on by a nurse. This after praising all of my doctors and nurses over the years. If your staff can't handle me, they can't handle anyone! I am too scared to ever call you or enter your facility ever again! ​

I worked at this facility for years, and I can honestly say it was one of the most exhausting and…read moredemoralizing experiences of my career. I came here hoping to be part of a team that truly cared about its residents, but what I found instead was a management system that treated staff like we were disposable. We were chronically short-staffed, sometimes with only two CNAs responsible for an entire hall of residents who all needed hands-on care. There were days when it felt unsafe -- both for the staff and the residents -- because there simply weren't enough of us to meet everyone's needs. When anyone tried to raise concerns, management brushed it off, saying things like "make it work" or "that's just how it is." Favoritism was rampant. Certain employees could show up late, skip tasks, or be rude to others without any consequences, while hardworking staff got written up for the smallest mistakes. Scheduling was a nightmare -- shifts were changed last minute without notice, and we were constantly guilted into staying late or picking up extra days "for the team." Taking a break was nearly impossible, and if you dared to sit down for five minutes, someone would make a comment about "not working hard enough." Communication from leadership was inconsistent and unprofessional. Policies changed weekly, sometimes daily, and we often didn't even find out until we were scolded for not following the "new rules." There was no real support or appreciation -- just unrealistic expectations and constant pressure. What hurts most is that the residents are incredible people who rely on us for compassion and consistency. The frontline caregivers do their absolute best under impossible conditions, but the environment makes it so hard to keep going. Many amazing coworkers left because they couldn't take the stress anymore, and I eventually had to do the same for my own health. If you truly care about your staff, you show it through respect, communication, and fair treatment -- not by running them into the ground. Until management changes its culture, I can't recommend working here to anyone. It's heartbreaking, because this place could be something wonderful if only it valued its people as much as its image.

The nurses and aids were wonderful with my Mom. However, the Management is awful. They don't call…read moreback over important things. They are rude the higher up you go for something. It seems there are a group of young people running this place with no experience but very large egos. I'm grateful my Mom was treated well, but myself as family was treated like nothing but a pain in their sides. And I am my a Proxy too. But the management is abusive when you question them. And they dismiss your concerns. If my Mom goes there again, I will not work with them.

Dr. Jacobowitz's demeanor is very comforting and patient. His competence is shown by the fact that…read morehis treatment has been truly life-changing (positively) for me. I highly recommend Dr. Jacobowitz for sleep-related issues.

I travel more than an hour to see Dr. J. You cannot find a better or more competent and caring ENT…read moredoctor. I've seen many, but none compare. He took his time to fully evaluate my problems and was patient in trying several methods to analyze what worked best for me. I did have surgery with him and, again, he and his staff are the best of the best. Highly recommend him!

She provided amazing care during my pregnancy! She's attentive and knowledgeable. Highly recommend.read more

There used to be about 5 negative reviews on her here. They are all gone. But don't go. She's all…read moreabout the kickbacks & you'll wait forever for everything. Appts take no less than 2 month to get in, hour waits in waiting room. Doesn't remember her paitents & tries to convince you that you have a condition that coincides with the drug companies she gets paid by. Not only is it a bad experience but can be dangerous.