We bought an tube of plastic paint. Started to use it and noticed the seal at the bottom was not…read moresealed and was leaking. My wife brought it back in there today asking for a refund or replacement. She got a frustrating response: "What are we supposed to do with it? We can't resell a defective product. It's used! " The employee checked with a peer and no way was the consensus. We were left thinking: Oh yeah right, we love coming all the way in to return defective products. It is sooooo fun...not! Jeeepers Creepers! My wife took it home and weighed the product and it was still 95% of weight on the tube. I have updated the review from a 1 star to a 3. We sent an email in via their web site to explain our experience. Within a day we got an email response and another came a couple of days later to appologize for the frustation. The email response was fantastic and they seem quite sincere about being appologetic for our experience. We would give the head office's response a 5 star. As an organization, Opus is great. They are sending us a replacement tube in the mail. Doesn't cover the time and fuel for the round trip (10+ km) but this isn't going to break the bank for us. The 3 star is for the original experience. Not fun having to spend all this time to get a new tube of paint replaced. We will likely try to frequent a different Opus location whenever possible.

I like that this location is closer to where I live. Many different brands of watercolor, acrylic…read moreand oil paints. Materials for pottery, polymer clay and airbrushing. I was impressed by the vast selections of stretched canvas, canvas panel, wooden panel and cradled canvas. There is even a framing department located in the rear of the store. Prices are typical of an art supply store but at Opus you can sign up for a free member discount card. Customer service is decent.

The type of store you wish existed at the corner of your neighbourhood not only for the supplies…read morebut for the genuine care and community feel it would bring to your street. This store reminds me of the 'old vancouver' where children could play freely outside and we all knew our neighbours. Like others, I'd rather shop here than the big box stores (that aren't even cheaper based on quality!). I bought my calligraphy nibs here and they sell them individually if you aren't looking for a set!

First point, the customer service from and staff and ownership is second to none. Theresa and her…read moreshopkeeps are warm, friendly, knowledgeable and helpful. Secondly, the store is thoroughly stocked with floor to ceiling materials for most any project you could conceive. World renowned artists frequent and are continual attracted to shop here for a reason! Thirdly, Rath also offers local feature window displays, quality handmade items and supports independent artists year round. They have created a beautiful community footprint! And if you don't care about any of that? Just go get your paint and be very happy with your purchase and experience!

Every time I have shopped at this location, I have always been warmly greeted by friendly staff…read more If you need assistance with anything, they are there for you. This location isn't as big as Granville Island, but I can always find what I need here. Prices are competitive, but don't expect them to be cheap. They sell higher quality items then your local craft store. That being said, I don't feel that they are overly expensive for what you are getting. They have a good selection of Alcohol Inks and Mica pigment powder. The powder lasts forever, as you only need a small amount. Cashing out is also easy and staff is genuinely really nice and laid back. ( Try to remember your own reusable bag as they only have paper ones ) They also have a good return policy - but as always save your receipt for best results !

Overall I find Opus a bit over priced, as I can find a lot of the products other places for less…read more However, it's still a great store. Where else can you find all these amazing art supplies under one roof? Nowhere I know of. Plus, the staff are awesome. So helpful, and always letting you test out items before you buy. Looking forward to my next visit here!

Our favorite art supply store bar none. Opus has a range of art supplies that students can afford…read moreand more experienced artists could use. Opus' staff are always very helpful. We recommend arriving in Granville Island before 11 am. Parking is free before 11 am and crowds are more manageable.

Wow. The customer service here is outstanding. I came in looking for a few specific items. I ended…read moreup speaking to 3 separate sales people, cuz I kept forgetting to ask about certain things. Each one of them was so nice and helpful! Plus a great selection of art supplies. Highly recommended!

All your art supplies, great advice & empathic encouragement are all available here, in good supply…read moreand competitively priced!

Took a few classes there. Meh, not impressed. The quality depends on the instructor. The art…read moresupplies and framing are over priced. Can find better deals on Amazon. Students are mostly retirees and old folk, like the owner Mark Glavina, who is a bit of a uptight fart.

Super friendly owner. We had a good chat and I was surprised people would come here for their paint…read moreto find a match for their car rims or even sink. Good selection but don't expect to find the Japanese Gundam stuff here. Prices are reasonable here.

Great hobby store! Good selection of quality affordable model kits and paints and much more. Also,…read moreDave, the owner, is really great at answering all your hobby related questions and can even usually order certain items you require if he doesn't have it in stock. I've been a loyal customer at Burnaby Hobbies for years and for me it's the only 'go to place' for all my hobby needs.

The best service! So many amazing finds! Are you looking for craft supplies? Trinkets? Craft…read moresupplies you weren't looking for? It's all here and it's all so well priced. One visit isn't enough, there's always new products!

These guys are great and have lots of quirky unusual art supplies that are great for anyone with…read moresome creativity or does mixed medium art. One side of the store has a variery of items where you can fīll up a paper bag starting at $8 and change and the items are always changing. You can find things like ink stamps, feathers, beads, jewelery findings, marbles, gold leaf, various papers and boxes, stickers, Sew on patches, vintage pictures amd magazines, fabrics, paints and brushes, and much more. Friendly staff, great store, I love this place!

This is my new favorite store in Vancouver. I know, I know,…read moreit's not a new store. It's been around a long time. But it's new to me - and I FREAKIN' LOVE IT. I was wandering around Gastown the other day - I'm not often in the area, - and I stumbled upon this fabulous gift and card shop. It's small but wow, it packs a punch. I'm a sucker for stationery stores. I love greeting cards - the wittier, the more twisted, the better. I love funky household gift items (mostly for myself, truth be known!). I love fun tchotchkes that I can collect through the year and then put in my adult kids' Christmas stockings or give to them, out of the blue, to cheer them up. I love fun socks, clever games, colorful jigsaw puzzles, gorgeous wrapping papers and gift bags, Vancouver ornaments and Prosser art canvases. In other words, I love everything this store sells. They have a box that says "FREE" on it and it contains various items - all free. I got a small structured mylar-esque lunchbox that zippers up and has cute graphics of bike riders all over it. Totally new, with tags! I put all my purchases in it and carried it home, planning to give it to a friend who's a big bike enthusiast. SO nice. Another bonus is how incredibly nice the folks are who work here. As soon as I entered this place, I could see it was my kind of store, so I told the guy behind the counter that I love this store and I am going to be here a while (lol). He and I laughed and chatted and I browsed the store for a long, long time, getting a bunch of fun things along the way, chuckling at the funny (and some risqué) cards, admiring all the framing work they do (oh yeah, I should mention that they're essentially a framing shop!), and just loving everything about this fun shop.

What a great shop to find funny/unique cards and small gift items. The staff are wonderful and…read morekindly provided me with a Blue Jays balloon for my son. I come here for all of my birthday and other greeting cards.