For me, finding a hairdresser is worse than going to the dentist, so when my hairdresser moved to…read moreCranbourne I was following her. I have not once been disappointed with my hair cuts, colours or styles and Bree is always friendly and happy. My hairdressing appointments are 100% relaxing, I get to sit and chill as I get a head massage, a glass of wine and walk out with great hair and a smile.

Very patient and understanding! I'm very picky when it comes to my hair and all my questions and…read moreconcerns were very well addressed. I'm very pleased with the service and treatment I received!

From the owner: Berwick's premier complete one on one, natural and organic hair spa experience and your own highly…read morequalified hair stylist with 5 years minimum experience that won't keep you waiting guaranteed

Considering that Brazilian Butterfly specialises almost entirely in, ahem, waxing of a certain…read moresensitive area, I'm going to keep this as discreet and general as I can whilst discussing that unique experience of having hot wax poured on you and then ripped off with exceptional speed and force. Berwick Brazilian Butterfly lost me as a customer because their staff were rough and impolite- two qualities one does NOT wish to encounter while they are naked from the waist down and being contorted into unnatural positions in a room flooded with harsh fluorescent light. While Brazilian Butterfly markets itself as being an "in and out in record time" type of place, the pain factor has to be accounted for and not everyone is going to be cool with a five minute wax. That s**t HURTS y'all. I would much rather spend a little extra and have a beauty therapist who doesn't clearly want me off her table and out of her life.

If I could give zero stars I would. I am (not anymore after today) a regular customer but I had the…read moreworst experience ever with Brazilian Butterfly Berwick this evening. Disgusting customer service. Unhelpful and impatient staff. Those don't really matter if the wax job was decent. However I received the WORST wax job ever. Large areas were missed. Got talc all over my leg (it wasn't even a leg wax). Wax residue all over my skin. I spent another half an hour at home plucking the remaining hair because the therapist did such a half arse job. I have visited other BB stores as well but the Berwick store got to be the worst. Never felt so unwelcomed and rushed in my life!! DO NOT WASTE YOUR MONEY THERE!! I have contacted their National office to reflect my experience and I will take my business elsewhere.

Been coming here for a few years now. Gosh have just moved to a new location, almost opposite…read moretheir old place. The new saloon is a bit funkier, and roomier. Always love the color and cuts i get here, and the place has massive chairs for when you are getting your hair washed/rinsed! Can't beat that!!

From the owner: Not Just A Hairdressing Salon. 100% Customer Satisfaction Guaranteed.read more

My favorite hairdressers in the area. My family and I have been coming here for years. With…read morefriendly staff that make you look and feel awesome. I love the head massages and lattes whenever I get my hair coloured. My kids love the lolly pops.

My Mum and I went to Zadoo to get our facial waxing done. I called up and booked the appointment…read moreabout an hour and a half before the scheduled time - very polite on the phone. We got down there and on saying the name of the booking, the pair at the counter looked vaguely at one another as the had no booking under my name. The atmosphere was slightly uncomfortable and felt that we were being watched. There was also no where to sit and wait when we first got in the salon. We were soon taken to the back of the shop where we were told to wait until the waxer got there. She then came, without an introduction, and ushered us into the 'waxing room' which was an old bathroom converted. The room had a horrible smell to it and visibly in the corner was an old shower with a table shoved underneath it. On laying on the bed, I looked around to see the filth of the products - the lids of the talcum powder was putrid, the products she used to cleanse the skin before waxing had no pump so she was having to tip the bottle upside down to get the fluid out - might I add, it smelt like acetone and slightly burnt the skin of my eyebrows and upper lip. On beginning the waxing, she put far too much wax on my face and when putting the strips on to rip off, was pushing far too hard. Both my mother and myself commented on the car ride home that it was an experience that we could not wait to be over and as frequent beauty salon patrons we are aware of what waxing entails. I can assure you that neither of us will ever trust Zadoo's hygiene and will never go back. Clearly they focus more on their hair rather than their hygiene.

From the owner: Your hair should be your most fabulous accessory - ladies, mens & kids.read more

My one experience with Stylemakers was not a good one…read more As someone who has had blonde foils forever and never had any problems with their application, I was more than a little shocked when my foils went so wrong. The hairdressers who applied them didn't really ask me what I wanted and within about 10 minutes of the bleach going on my head the foils started to heat up. They kept getting hotter and hotter until the hairdresser had to wash them out, leaving me with damaged, orange hair that hadn't processed enough. The hairdresser applied a toner to try to salvage the damage and it turned out not completely disastrous- but I won't be back.

I asked for the ends to be tidied up a bit and long layers, I ended up with short layers and about…read morean inch and a half taken off. $65 I'll never see again. Heartbroken.