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OptumCare Community Center - Deer Valley

5.0 (1 review)
Closed • 8:00 am - 4:00 pm

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Family Medical Walk In

Family Medical Walk In

3.4(5 reviews)
44.4 mi

There are only 2 medical clinics here in this small town…read more And I chose to come here! I love the staff here, they are all nice and always smiling, even when they have an off day, you can always rely on their positive outlook!! They know me by name and always carry a great conversation with me, other than why I am here at the clinic! Josh Motl is the PA here and he is just awesome! he listens to your complaints and immediately inputs them in your file and finds a solution to your ailments or at least directs you to the nearest facility to help with your complaints! I have brought my hubby with me on more than one occasion to an appointment, and Josh always ask about him by name! Now that is impressive!! I really enjoy this small rural clinic with modern technology! Kudos to Josh and his awesome staff!

Cindy is the most unprofessional and deficient PA that I've ever dealt with. My father, who I am…read moreMedical and Durable General Power of Attorney of, was in great pain today! He was out of his prescribed pain medications. Cindy did not care about the fact that my father was supposed to be on palliative care (her counterpart Eric was "researching it"). He should have one doctor prescribing his meds and managing his healthcare. She insisted that for my father to get his end of life pain meds, he needed to be seen. (Proven yet denied by Cindy, that we received two days of pain meds while she was out because Eric refused to see him.) Unfortunately, my father cannot hardly walk and can barely sit-up. This was of no consequence to Cindy, she "needed to see him". So, I and a friend of the family took him. Due to the exertion of moving him, he was unable to speak or make decisions. He fell twice trying to just get him there! Hence, why he gave me medical POA! Well, long story short, when I confronted her absolute disregard for my fathers well being, she locked me out from being able to make decisions. Literally, tricked me into going into the hallway and then locked the door. She is out of her mind! I will be filing a complaint with the medical board and truly hope that if you are considering this terrible person to be your healthcare provider, that you reconsider. There other, more qualified providers located in Spring Valley, Dewey or PV. Sadly, it could literally be life or death!

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Family Medical Walk In
Family Medical Walk In - Just waiting to be seen by Josh!!

Just waiting to be seen by Josh!!

Family Medical Walk In - The waiting room!

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The waiting room!

MinuteClinic at CVS

MinuteClinic at CVS

2.3(20 reviews)
6.1 mi

I so appreciate the opportunity to make an appointment to meet in-person or virtually with a…read moremedical professional at a CVS MinuteClinic as that is often more convenient than setting up an appointment at a doctor's office. I looked online two days ago to make an appointment for this afternoon as I have learned there are few options on the day of an appointment (though there are sometimes some). It was easy to fill out online forms and pre-check in to save time upon my arrival. I literally only had to click a button in the CVS app to say that I had arrived. About 5-10 minutes after my appointment time, a medical professional mentioned that two people were booked for the same appointment time (which they later confirmed is normal practice). Even though one of the times was mine, someone else arrived just before me, so he got to go in first. I ended up having my appointment 25 minutes later than my appointment time. While the medical professional was very professional, a good listener, and gave me solid advice after checking on me, I felt like the time I was waiting to go meet with her and the time after I wrapped up was not a good use of my time. I was also given in my appointment summary a list of which medicines I should pick up, from where, and for what quantities. I ended up going to the CVS Pharmacy to discuss what I was told to find. In one of the cases, they had the item behind the pharmacy. In another one, I needed help determining which of three items to pick up. In the last one, I was told no such quantity exists at the store; in that case, I found the earlier medical professional I met in my appointment, and she helped me find something similar to what she suggested I get (even if the pharmacy was unable to point me the right direction). The MinuteClinic area was a bit messy upon my arrival with Kleenex laying around a table and some protective masks on the side of the space. There were check-in devices to speed up anyone's check-in process. While I was waiting for my appointment, a concerned customer came over to the MinuteClinic area and had no idea he had to make an appointment and that walk-ins had difficulty seeing medical professionals there. I explained how to use the app, how to create a CVS account, and how to make a MinuteClinic appointment. No appointments were available for today at the location but there was an open appointment at another location. He spoke to the medical professional at this location but she told him he could only fill in if an appointment didn't show up. All in all, a great service and concept, but the experience today was only okay.

MinuteClinic should be avoided if at all possible. They are set up to commit fraud via false…read moreadvertising. We had a condition that we knew needed prescription medication to address. I went to their website thinking my regular doctor would not have immediate bookings. I filled out their information request and specified exactly what the condition was. The Site not only specified they COULD and WOULD treat it but it was on a standard drop down as well ensuring there was no question that the issue was a known one. I schedule an appointment, go to it, spend 6 minutes talking where the NP clearly agrees what the issue is and then... Says Minute Clinic cannot prescribe or help at all because it's a longer medication. They informed me there was nothing they could or would do and told me to go see a different Dr. Advised if they were refusing to assist with something they explicitly said they could handle to get my business then they needed to ensure I was not billed. The NP got defensive at that and smirked at me as they said they had to move to their next patient. I called Billing where they tried to repeatedly get me to agree that "The Patient was seen" refusing to acknowledge the false advertising. Escalated to a Supervisor where I was on hold for approximately 15 minutes. They came back and tried to again tell me "Since the patient was seen a supervisor won't help you either." Making it very clear that their talk time was being hurt waiting for a Supervisor. Advised again they were committing Fraud and False Advertising and needed to transfer me to a supervisor if they were unable to help. They became snarky and sullen and told me to hold more. A total of 30 minutes pass with the rep coming back to say they're still holding for a supervisor making it very clear they have a staffing issue or are refusing to assist and just waiting for me to get off the phone. This continued until I had to leave because, thankfully, the normal doctor I have for this had a cancellation and could address the issue. Again, under no circumstances go to MinuteClinic as they are trying to scam you.

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MinuteClinic at CVS
MinuteClinic at CVS
MinuteClinic at CVS

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OptumCare Community Center - Deer Valley - physicians - Updated May 2026

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