Offer only online. Saves time and gas and less risk of being around germs. I would recommend.read more

We are very unhappy with serenity counseling's scheduling service. I understand the doctors are not…read moreresponsible for the scheduling, but whoever is responsible for scheduling appointments has been very unorganized. We were cancelled TWICE and very late notice. We arrived at our appointment early and waited until after our appointment time just to find out our appointment was not even in person. They failed to inform us that our appointment was a telehealth appointment.

Dr. Bornemann is top of the line. I was referred to him by my endo in Phoenix, who was the…read moreprevious AACE President and extraordinary. I've since moved to Tucson, where I've been met by second and third-rate endos - and I'm now asking Dr. Bornemann to take back (virtual) control of my meds and treatment. I devoutly hope he will.

#1 issue was they don't answer the calls or return, rescheduling or getting hold of the doctor was…read moreimpossible. Either you call morning or afternoon, they don't pick up the phone. Only 1 staff I believe who assist with everything and 1 nurse inside. Please improve your communication and answer the calls. It's hard to recommend if you can't even handle just a simple calls.

HPN rocks! They really take care of their patient's from start to finish. From the front desk to…read morewhatever you are there for, you will have the utmost care from them. I HIGHLY recommend HPN! Shout out to JE! Trav

Great doctors that make you feel comfortable. Office staff is friendly and helpful. Did a sleep…read morestudy and techs were knowledgeable and made sure I was comfortable throughout the night.

Our therapist has been wonderful, empathetic, and thorough. She learned our personalities and…read morestories and figured out how best to work with us as individuals and together. I really like her straight forwardness and all in love attitude. I understand her straight forwardness isn't for everyone but sometimes we need tough love in life too. Thank you Dr for all you done for me and help me to see. Btw you're right if someone comes with a bias and isn't all in they never will be and it reveals what truly should be. Mahalo

My partner and I came to her after I was caught in an affair. We both decided it was best to try…read moreand stay together and work it out. We went through the whole online quiz to find out core attachment patterns and though the information and initial consultation was oddly insightful, it didn't fully address the elephant in the room; the affair. We went straight through to addressing our past traumas, and it sincerely didn't help that I apply in almost all types of trauma listed. In the few sessions we had, it helped us understand a few things about ourselves, but with work and priorities, it became hard to practice outside of the appts and unfortunately we never discussed a chance for each of us to talk to her separately. And this was the one thing I really wished was required. Would marriage counseling be able to detect abuse? I really wished they did every time, cause then we can talk about my suicide attempt and being on suicide watch on two separate occasions, we could've talked about how my boss mentioned signs of domestic abuse and I scoffed it off but it planted a horrible revelation. We could've talked about how I'm feeling so afraid and so controlled, I was convinced I shouldn't have even felt this way, that immediately after stating my suspicions of being an abusive relationship I was told to be very careful what I'm accusing, and the one person who can see all that with me can't. My trauma now becomes the final blow in every argument, I'm emotionally muted, and I'm trying so hard to feed the fire of my will enough to stay alive. Even my prior therapist said she isn't a good therapist. I wish I spoke up more about it with her, I suppose I have no excuse. Anyways, if you're going through a domestic or emotional abuse, don't go here.

PROFESSIONAL health care with just enough individual attention to feel your healing is the top…read morepriority. I highly recommend this office for an all inclusive treatment plan with clear direction and goals. Thank you to this staff! Emily and her staff work so efficiently as well.

I really like this place. Pain clinics are kind of tough sometimes for the people with meds, but…read moreI'm not that patient. I come in for procedures. Everyone there is super nice and no waiting. Highly recommend.

If you want a Dr. that will listen to you, give you "real" advice without trying to make you come…read moreback for multiple visits just because, and is also very professional, personable and friendly. Then please don't hesitate to inquire on becoming a patient of Dr. Gabriela Ortiz-Omphroy. Me and my other half have been with her for at least 3 years now, and all I can say is that it has really been a great experience. Her team are really polite and they try their best each time to assist you with your inquires and concerns. Again don't hesitate to call, you won't regret it :)

I want to thank Dr. Ortiz-omphroy for always taking the time to ensure that my family is well taken…read morecare of. My parents, siblings, cousins, my husband, and I all go to see her because she really cares for her patients. The most recent example of this happened today. I called earlier to get an appointment for my husband to be seen and scheduled for a telehealth appointment for tomorrow. However, when I called back later in the day to clarify the number for her to call with her staff, she personally came on the phone after what I presume her to have overheard my call and asked me how my husband was doing and offerred to call him right after our conversation to see him sooner rather than later since she was still in the office. Who else can say that their doctor does such a thing to ensure you get cared for so quickly? Mahalo for taking care of him today, but thank you also for caring for us always. God bless and happy holidays.

Always in good hands with Dr. Pacheco such a beautiful soul great crew always help and in a…read morepersonal level bestie yes Thank you Matie

Received my DOT health card a couple of years ago from there, but I heard price went up $30 now.read more

I have been going to Dr. Ridao for some time now and I have to say he's one of the few doctors that…read moreactually shows he cares about you. I told him about my horrible experience at the Kaiser Urgent Care (since nothing else was open on Monday-a holiday). I told him about how they just treated me like a number and didn't run any tests (no nose swab to test for flu, no bloodwork, etc). All the doctor did was ask some questions and told me to basically rest it out and take Over the Counter meds (which I already told him wasn't working). I really felt like he was trying to get in and out of his office. Honestly I've had much better experience at the Straub Urgent Care but my insurance doesn't cover that :( Anyways, knowing that my insurance changed from HMSA to Kaiser, he printed out coupons from Good Rx and was so apologetic about my experience at Urgent Care even though it wasn't even his fault. He properly diagnosed why I was having the type of coughing I am and gave me the right medications for it (because that's what a doctor should do). As busy as he is with flu season, he was caring and even remembers details about my life/profession. While I can't promise every person is going to have the same experience, I can say that there's a reason I've seen him for years. I won't be switching doctors until I can find someone comparable in-network. Pros: -Caring and considerate doctor -Haven't had problems making same day appointment when calling at opening (8am) -Gives great referrals to other doctors/specialists Cons: -Hours: He's only in town certain days & in Ewa Beach the others -Parking: First half hour is covered and you pay the rest. I believe it's cash only and the attendants aren't that friendly (the guy gave me a hard time about breaking the $20 that I had to take out just to pay for parking) *so it's best to have small bills/coins on you...

Dr Ridao and his staff have provided personalized, customized care throughout the nearly 30+ years…read morehe's cared for me. My last visit yesterday was via Zoom. It was nearly seamless; I just had to quickly reconnect after having to change my browser settings to allow camera/microphone access. My questions were all addressed. His counseling including age specific treatment discussions. Appointments taken mostly on time. I strongly recommend Dr Ridao.