Petty office staff, and Doctors. After the DOCTOR No-Showed to the scheduled appointment, they refused to even prescribe me an emergency refill after knowing I was totally out. If you miss an appointment by a minute, they are already billing you and punishing you by withholding medication you physically need. After complaining about HIS NO SHOW, the office staff hung up on me. Since then they fully cancelled the prescription without a word to me. I've also gone weeks without ANY response to see a therapist. If you need real help, avoid this place at all costs. During therapy, the office would constantly interrupt the session , he would even leave the room!!!! They will cause more stress for you. I treat my customers better than this, and I work in retail sales. How can you call this Medical "CARE". Absolutely ridiculous... I have receipts too. What I should do, is release them onto social media and let the public decide. Like I said, avoid this place at all costs. It took me 10 years to finally gather the courage to seek therapy again, and now I'm literally worse off than when I started BECAUSE OF THIS PLACE, and now I'm having withdrawals because they refuse to take accountability. Mahalo Fields Psychiatric Enablers
Update... they dropped me as a patient due to "abusive behavior towards office staff" over the phone newsflash , I removed myself because you are incapable of helping me or anyone from what I've seen. This is also after requesting to speak to a supervisor numerous times for multiple incidents through email, spruce, phone call, with absolutely ZERO response, literally ghosted. So here we are, I'm the abuser......Train your office staff to be better, someone's lying, and it isn't me. Your the abusers, I can prove it. Especially that sassy condescending boy that took my last call who couldn't handle the fact that his Dr. was a no show and wouldn't give me his name and then hung up on me.
If anyone out there has any legal advice, or where I can file a complaint, please add a review. ACCOUNTABILITY is what I'm looking for.
So today, someone scheduled an appointment without my consent, a day after telling me they will no longer be able to treat me. Are you guys ok? Is this Damage control? Someone also left a message today 4/7, to see how I was doing This is the first time they ever called me to see how I was doing. EVER. Are you serious???!!! I am deathly afraid to talk to Any of you, we are talking about my mental health here. Why would I
I guess this is what I get for serving in combat at 19 years old in OIF 1 with 2nd Light Armored Reconnaissance Battalion, 2nd Marine Division, sitting in a turret on a 50 Cal. for over 500 MILES , no sleep through the desert, all the way to Saddam's hometown of Tikrit, where he was captured. Which they also know about me. I don't get how you pour your heart out to these people, just to have them disregard it all. It's hurtful, disgusting, and a serious punch to the gut. One of the Doctors is also a Veteran! Which is significantly damaging to my mental health. I feel betrayed among a plethora of negative emotions. Absolutely no one deserves this type of treatment, ESPECIALLY from a Pyschiatric/Therapy Group that you are literally paying. You should get penalized for no showing, it's your JOB. I don't have to see you if I don't want to. Maybe we don't want to sometimes, we are obviously seeing you because we have mental issues. Don't take it personal when we no show, you're already getting free money when we miss an appointment. Ever heard of Compassion? Again, IT'S YOUR JOB, we are the ones giving you money and taking times out of our lives. Put your office staff through proper training or something. You're a Pychiatric Consultant!! Learn how to talk to people without an attitude, you are a reflection of your provider. If you can't handle the energy YOU put out, and just hang up on patients, and claim abuse, you should look for another job. Accept when you're wrong, and take responsibility. You're going to be alright, it's ok to admit when you're wrong. read more