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Optum Primary Care

1.0 (1 review)
Open • 8:00 am - 5:00 pm
Updated over 3 months ago

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3 years ago

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Family Medical Group of Tampa

Family Medical Group of Tampa

2.6(5 reviews)
0.3 mi

Family Medical Group of Tampa, Inc…read more Sadly....my initial visit to see Dr Jorge Diaz was a disaster! His 1st time patient paperwork was 14 pages long! And "NOT ONE QUESTION " concerning my health history, or why I was visiting! I had a prior phone conversation with his office staff; I told them I was searching for a PCP that actually cared about me and my health....rather than seeing me merely as another medicare number. I also told staff I would not agree to sign policies covering late fees nor consent to office imposed testing for use of controlled medications prescribed legally by outside doctors (my lifestyle and personal choices none of anyone's business).....(And rarely do I take pain medication stronger than over the counter Advil or Aleve)....so I object on "principle." Plus, I DO NOT sign "blank" authorization forms to be filled out at later date. NEVER do I sign "uncompleted agreements or forms'....only a fool does that. When told I would not agree to these three "principals" in office policies, receptionist immediately jumped up to go get the doctor "to explain" forms to me. Without deviating too far off track, I believe both my education and IQ exceeded this doctor who tried to explain in broken English, the meaning of the verbage. Again.....nothing about my health or healthcare. I firmly advised the doctor that his "office policy" had zero to do with State of Florida contracts for use of controlled substances.....and totally his "business" choice; since I've seen many doctors in 60+ years, I can attest this is FACT. Of the 10+ potential PCP's I've "auditioned and interviewed" this was only the 2nd instance of this situation being shown to me. Possibly these two offices were in areas where "controlled substance" problems are prevalent? Or perhaps their practices had been in trouble with state authorities concerning these situations? NOT MY PROBLEM....Another reason to NOT choose Jorge Diaz as my PCP. I'll try to post a pic of this offensive policy which is illegal and violates many of my constitutional rights....as well as decency, privacy, freedom, and remember that "Hippocratic Oath" doctors are supposed to uphold. AS a medicare senior, I resent the treatment "many" doctors' offices have exhibited to me in my search for a truly caring doctor. Dr Diaz is not merely the latest to show zero compassion towards me as a potential patient; his choices of office policies are the most egregious breach of etiquette, decency, and legality----all delivered with stern words and hard stances. Which I returned as I gathered up the paperwork to beat feet out of that hostile environment. Diaz----you are FIRED! I pray for your patients and the lack of care they receive from you and your "practice."

Dr. Díaz is very knowledgeable, and spends quality time with his patients. He actually took the…read moretime to call me at home to check in on my mother, and to go over some of his concerns. He genuinely cares about his patients, and takes the time to get to know them. My mom had an irregular heartbeat from some health conditions, and medications, and he went through all of her meds and switched some that shouldn't be taken together. Her irregular heartbeat is a thing of the past. Thank you Dr. Díaz.

Ashwinkumar Mehta, MD

Ashwinkumar Mehta, MD

1.0(1 review)
0.9 mi

It's a shame to give only one star to a talented gastrointestinal specialist, but I was just…read moredropped from his care after three years. My GI issues surfaced in 2014. Being new to Florida, I wasn't sure where to go. The first doctor I saw conducted my endoscopy and prescribed helpful medication. I wasn't looking for a second opinion but a nurse in the family highly recommended Dr. Mehta. I decided to see him with an open mind. His analysis of my procedure and diagnoses completely backed the other doctor. He offered a slightly different perspective as well. I was pleased and decided to follow up with him. When my symptoms began reoccurring sooner than my next appointment, I attempted to visit Dr. Mehta but he was booked solid for months. The receptionist refused to squeeze me in regardless of my pain. She also wouldn't put me on a cancellation list. I had no choice but to see the another doctor. During my scheduled appointment with Dr. Mehta, I let him know that his office wasn't at all flexible. He seemed to understand my frustration as well as why I wanted two doctors. I saw both doctors at least twice per year, and kept them informed of each other's medical opinions and prescriptions. They both provided me with complimentary regiments and advice. I enjoyed picking their two brains. Two heads are better than one! I also went to a holistic specialist and started natural supplements. And of course I let the doctors know. I always reminded Dr. Mehta that his office staff would not schedule me even if something urgent arose. I told him I'd like to see him more often but his limited office hours, limited schedule, and unanswered voicemails made it difficult. This was never an issue with him until now. I called to refill a prescription today, and the receptionist said Dr. Mehta no longer wants me as his patient because I saw the other doctor twice recently. She said: "You can't have two doctors, it's unethical" and "You're playing both doctors!" ...Wow. Perhaps if I were scamming my way to multiple opiate scripts but that was clearly not my case! I told her I had been informative and honest the entire time, while she argued with me in her typical standoffish fashion. Unwilling to listen or accept responsibility for their disorganization, she topped her unprofessionalism by giving me an ultimatum. Disastrous ending to what I thought was a solid patient-doctor relationship. Excuse me for caring more about improving my health than hurting the doctors ego.

Optum Primary Care - familydr - Updated May 2026

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