ACCESSIBILITY IS MORE THAN A RAMP--IT'S HOW WE TREAT PEOPLE…read more Today, I needed urgent care, and my personal experience at NextCare Urgent Care, 4100 Wake Forest Road, deserves recognition. Although it's an older building, they have provided two accessibility ramps to help welcome everyone. As someone who is visually impaired, check-in kiosks without audible options can leave me excluded. Here, the receptionist helped with my paperwork, and the nurse and physician assistant treated me with kindness and respect. We speak up when access fails. Let's celebrate when people get it right. Thank you, NextCare, for making me feel included! JETCV -- Joining Experiences Together, Connecting Voices

Just moved here. So, I was in between doctors. I had a teladoc apt with my doc in Arizona. My doc…read morein Arizona gave me antibiotics and steroids , but said if my ear was still ringing in 48 hours to go to urgent care. I was diagnosed from my doctors in AZ with an upper respiratory infection. I went here. I made an appointment. Waited an hour to be seen. Next it was a PA who came in. She looked at my right ear only said I did not have an ear infection. And, to start taking Sudafed. She never looked at my left ear. Never felt my throat. Did not listen to my lungs. Then told me she suffers from ear ringing herself on the daily. I will be going to another place for my urgent care needs.

I was a patient at Med One for many years. I saw Dr. Cara Davis. She since retired, so I moved on…read moreto another family practice . For the last 8 months I've been dealing with neck pain, and I could not find relief, my daughter, who used to go to Dr Gary Gruber at Med One , told me I should give him a shot! I totally forgot that they had a chiropractor! Dr. Gruber has been working on my neck for the last five weeks, I feel like a new woman! My pain in my shoulder blade is gone, I feel the best I felt in over a year. I also heard that they have a new MD that took Cara Davis's spot, so I'll definitely switch back to Med One so I can have a one stop shop! Thanks again, Dr. Gruber, for getting me back on track. I look forward to all of my adjustments !

Dr. Gary Gruber is THE BEST! Great Chiropractor and the…read moreLaser therapy helps neuropathy plus other pain! I appreciate Dr. Gruber so much!!!

This is our go-to for urgent care…read more I'm clumsy and my husband has health issues. We're here from once a year up to 3x a month. Sometimes we are treated and go home; sometimes we'll have one test or one look and staff will call an ambulance. Everyone, from check in employees to all levels of medical staff, is knowledgeable, professional and kind.

I've seen Dr. Whelan for years and hands down he's one of the best. He listens to every word and is…read morethoughtful/compassionate about what is needed. Always helpful and quick when needed. The staff has been amazing too! Super friendly and responsive.

I've been in here for personal and work reasons quite a few times over the years I've been in…read moreRaleigh. They have done some serious upgrading to the look and layout of this facility. They also take patient health and comfort very seriously. The security team here is proud of what they do and pretty efficient. The cafeteria is well-staffed and is open until 1 a.m. There is a newer venue down in the Visitor's Center with a gift shop and a bistro-style place that serves sandwiches, soups and snacks. All in all this facility is a win for Raleigh. If you have to go here, whether as a patient or in support of one, you stand a good chance at getting some top-notch care with a caring support staff.

If you go to this emergency room, expect to be seen IN the lobby. Took my daughter there for severe…read morenausea and vomiting that has lasted over a month. She had already been seen by a different urgent care and gotten basically nothing but anti-nausea meds and a referral to a GI doctor, but the wait is so long to get in, and meanwhile we have zero answers and she's weak and losing weight at this point and we needed help. The PA doing triage was great he said, "So basically, you went to be seen, and they said, 'Someone needs to look at this,' and gave you a referral. We will get her hydrated and run labs and get you some answers. At this point I was hopeful. They gave her an IV, and we waited. A PA eventually came out to the LOBBY to examine her in the middle of a HUGE crowd of people, asking very personal questions. HIPPA violations were happening all around us, not just with us. We saw people doing telehealth appointments in the lobby, right in front of the other people in the lobby. Patients were in beds in the lobby and the hallways. When one man's relative went to ask about all these HIPPA violations, they said, "We know. There's nothing we can do about it. It's been this way for YEARS." We got some more nausea meds and they sent us home. Right where we were before, except for she got some fluids. The gentleman next to us had been there for more than 12 hours waiting to be seen for a possible stroke! They kept saying they had a room for him, but it needed to be cleaned, and they were short on cleaning staff. They advised them it could be hours before the room was clean. People were actively bleeding in the waiting room. It was absolute chaos. Do not go here if you can help it. The paramedic who did the IV and labs was AMAZING, and the only saving grace really. The PA hardly paid attention to my daughter and she didn't feel heard or understood at all. The PA didn't seem very knowledgeable at all.

Best urgent care I've been to in 60 years! Exceptionally clean, quiet, well run. The lovely…read morewoman at the front desk made us feel comfortable, cared for, and welcome. The back area and patient rooms are spotless, full of modern equipment and VERY professionally staffed! Everyone said "feel better" when we left. I can't remember the last time a healthcare provider said that. The world has become such an unfriendly, un-customer service place that I can't tell you how refreshing and relieved we were to find this place.

I went to this Urgent Care for the first time and was totally impressed. The staff if very friendly…read moreand the PA I saw Dr. Mohitkkumar was very professional and listened to all my concerns. He was very clear on directions of what I needed to do. I will be going back again if needed.

Couldn't possibly be more pleased with the care I receive at Avance Care. Reviews like this are…read morecertainly subjective, and it can be tough to distinguish between good positive and good negative reviews. I can't really help there, but for what it's worth, this is another overwhelmingly positive review for Dr. Houng and his entire staff. I moved down here in 2008 and had trouble finding a primary care physician. Too many of the practices affiliated with the major hospital systems are like assembly lines, and pack way too many patients into their practice. Because of that, it's hard to get an appointment, and tough to nail down communication with your provider when all you have is a simple question. I started going to Avance Care maybe 2 years ago and have been grateful ever since. Dr. Houng is truly one of the best, and I can't recommend him highly enough. All of the nurses and lab techs are outstanding, and have always been welcoming and accommodating. Being able to book your appointments online, message back and forth with the doctor, and not have to worry about getting lost in the shuffle is HUGE when it comes to a PCP. After my experiences at Avance Care, I just can't see a situation where I go back to a hospital-affiliated PCP practice. The process and the people at Avance Care are just way too good. You'll love it, believe me.

The office is very clean, the front desk was very clear, quick, and patient. I was serviced for…read morelabs expeditiously. Overall pleasant and streamlined experience! Very friendly staff, and the provider who drew my blood did it with exceptional care quality. Very glad I chose to come here!

I had an amazing outcome here last week!…read more After 30+ yrs of medication resistant depression, I left my last treatment smiling, laughing, and ready to embrace the world. Two hours before, I was on the verge of tears and was contemplating hospitalization. Calling this treatment life-saving / life-changing is NOT hyperbole. For me, it's absolutely true. I am a licensed medical professional and researcher. The research I uncovered confirmed for me that ketamine delivered by IV is so much more effective because of the 100% bio-availability; data on the nasal delivery of esketamine shows bio-availability between 5% - 45%. While I typically prefer a conservative approach to healthcare, I was in a state of despair and needed assistance. So, I asked a fellow clinician to check out this location on my behalf. We both were satisfied with what we found. Specifically, the staff here are all Certified Nurse Anesthetists. This means they administer ketamine as part of their daily practice, ketamine is a well known medication for them to administer and to regulate, and they are skilled in its management. Some locations that administer ketamine do not have these professionals on site and would have to call 911 if something untoward occurred. Finally, I believe the previous poster is unfamiliar with the healthcare paradigm. Nurse Practioners and Physician Assistants require a supervising physician but are autonomous healthcare providers otherwise. This company rents space in Select Family Practice and they have a supervising physician - Russell Harrell, MD - and two PAs. Triangle Ketamine Specialists is licensed by the state and has no need for a dedicated physician for their practice to operate. I recommend this practice without reservation and have recommended it to both friends and patients. I have not felt this happy, energetic, and resilient in more than a decade.

Shady. This business took over for Dr. Sadat's family practice and urgent care. There is no…read morephysician on site, or even listed on the website. I asked about treatments and they gave me information about financing. What? They wouldn't share the name of the doctor or even the names of medical providers. Weird and shady. Why would doctors office not include the name of the doctor on the door of the office, on their informational material in the office, on the website, or even in person when I asked. I did not receive treatment from this factory / facility.

Front office: 5 Physician: 5 (Notaro)…read moreLobby: 4 Date/Time: 11/23/2021 4:40pm Wait time: 10 mins This is my first time seeing a doctor at Avance. Was looking for a DO (Osteopathic) doctor for an alternative view of health care. The front office staff were great and worked to fit me in last minute with Dr. Notaro due to a scheduling mishap on my part. The patient portal allows you to upload documents you want to share with the physician, however, it seems to only be allowed if you are either making an appointment or have an existing one. The lobby was smaller than you'd usually find at a physician's office but the wait was minimal. Dr. Notaro was very patient knowing it was my first time with a DO and not knowing what to expect. She gave me her background and listened to my concerns. I never felt like she was anxious to move to the next patient and felt comfortable talking with her. I can't speak for any other physician, but Dr Notaro and the front office staff were great and I would highly recommend them.

This company issues false diagnosis. bEWARE. Medical malpractice. The worst medical care I have…read moreever been too. This was the one on Oberlin. do not go to this place. The doctor and I use that term loosely, sees you for 7 minutes exactly. Within that time they submit a 20 page document with several false diagnosis and the form looks like it is copied for every patient. They ask you nothing about your history. They refer you out to many different doctors in their network for more $$$$ it is a scam.

Ms. Ivelisse was wonderful. In spite of it being 5:30pm on a Friday, she was so kind and helpful…read moreduring the check-in process. I also noticed that she sanitized the iPad after completing the intake, which I really appreciated.

My experience at FastMed Urgent Care Raleigh East Millbrook was horrific…read more Long Wait Time: I waited for 90 minutes before being seen by a medical assistant. Lack of Care: I felt that the staff at FastMed did not prioritize my care and were more concerned with casual conversations. High Cost and Inappropriate Prescription: I was charged $50 for a PA visit and received a prescription for a brand-name medication that was not covered by insurance, costing $425. I looked up the prescription and it comes in generic. But the PA was not concerned about updating the medication to the generic. Patient's Condition: I was very sick with a fever and needed medication immediately. Pharmacy Contact: I even provided the PA with the contact information for their pharmacy (Walgreens, 6 Forks Rd., phone number 919-787-1155) and asked them to call directly. PA's Incompetence: The PA failed to read the patient's notes, causing a delay in treatment despite my urgent condition. Medical Experience: I had trouble getting critical medicine and reaching the "PA's" office. Appointment Policy: Most medical facilities have a policy where if someone is more than 15 minutes late for an appointment, they have to reschedule 24 hours in advance or pay a fee. The policy should go both ways. Recommended Doctor: I hugely recommend Capital Family Medicine and Dr. Short.