1. Optimus Urgent Care

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Raleigh, NC

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Optimus Urgent Care

1.0 (2 reviews)
Open • 10:00 am - 5:00 pm

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13 years ago

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15 years ago

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FastMed Urgent Care

FastMed Urgent Care

2.7(67 reviews)
2.4 mi

Ms. Ivelisse was wonderful. In spite of it being 5:30pm on a Friday, she was so kind and helpful…read moreduring the check-in process. I also noticed that she sanitized the iPad after completing the intake, which I really appreciated.

My experience at FastMed Urgent Care Raleigh East Millbrook was horrific…read more Long Wait Time: I waited for 90 minutes before being seen by a medical assistant. Lack of Care: I felt that the staff at FastMed did not prioritize my care and were more concerned with casual conversations. High Cost and Inappropriate Prescription: I was charged $50 for a PA visit and received a prescription for a brand-name medication that was not covered by insurance, costing $425. I looked up the prescription and it comes in generic. But the PA was not concerned about updating the medication to the generic. Patient's Condition: I was very sick with a fever and needed medication immediately. Pharmacy Contact: I even provided the PA with the contact information for their pharmacy (Walgreens, 6 Forks Rd., phone number 919-787-1155) and asked them to call directly. PA's Incompetence: The PA failed to read the patient's notes, causing a delay in treatment despite my urgent condition. Medical Experience: I had trouble getting critical medicine and reaching the "PA's" office. Appointment Policy: Most medical facilities have a policy where if someone is more than 15 minutes late for an appointment, they have to reschedule 24 hours in advance or pay a fee. The policy should go both ways. Recommended Doctor: I hugely recommend Capital Family Medicine and Dr. Short.

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FastMed Urgent Care
FastMed Urgent Care
FastMed Urgent Care - The Lobby.

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The Lobby.

NextCare Urgent Care, Raleigh

NextCare Urgent Care, Raleigh

2.0(52 reviews)
3.3 mi
Available by appointment
Walk-ins welcome

ACCESSIBILITY IS MORE THAN A RAMP--IT'S HOW WE TREAT PEOPLE…read more Today, I needed urgent care, and my personal experience at NextCare Urgent Care, 4100 Wake Forest Road, deserves recognition. Although it's an older building, they have provided two accessibility ramps to help welcome everyone. As someone who is visually impaired, check-in kiosks without audible options can leave me excluded. Here, the receptionist helped with my paperwork, and the nurse and physician assistant treated me with kindness and respect. We speak up when access fails. Let's celebrate when people get it right. Thank you, NextCare, for making me feel included! JETCV -- Joining Experiences Together, Connecting Voices

Just moved here. So, I was in between doctors. I had a teladoc apt with my doc in Arizona. My doc…read morein Arizona gave me antibiotics and steroids , but said if my ear was still ringing in 48 hours to go to urgent care. I was diagnosed from my doctors in AZ with an upper respiratory infection. I went here. I made an appointment. Waited an hour to be seen. Next it was a PA who came in. She looked at my right ear only said I did not have an ear infection. And, to start taking Sudafed. She never looked at my left ear. Never felt my throat. Did not listen to my lungs. Then told me she suffers from ear ringing herself on the daily. I will be going to another place for my urgent care needs.

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NextCare Urgent Care, Raleigh
NextCare Urgent Care, Raleigh
NextCare Urgent Care, Raleigh - Waiting room

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Waiting room

FastMed Urgent Care

FastMed Urgent Care

2.4(71 reviews)
1.9 mi

Yesterday, I had my first telehealth, video appointment through FastMed. From start to finish my…read moreexperience was outstanding. The customer service and the medical care that I received was above and beyond any that I have received from a physical in-person doctor visit. I want to acknowledge the excellent customer service and help that I received from Tamera when I called for assistance with scheduling my appointment. I was having technical problems and she was so patient, professional and kind while helping me. She truly provided outstanding customer service. My actual doctor visit was with Dr. Joe Bartholomew. My appointment began to the minute on time, no waiting for hours in a crowded waiting room. Dr. Bartholomew was superior in every way! He actually listened to my concerns. He discussed possible options for treatment with me and he prescribed medications to resolve my medical issue. He sent the prescriptions to my pharmacy of choice immediately. Dr. B. was very knowledgable, professional, but did not talk over me. He was kind and sympathetic to my medical needs. I am simply totally impressed with my entire experience from FastMed. I will not hesitate to recommend FastMed to anyone that needs to schedule a doctor's appointment for any reason. Thank you, FastMed; job well done! Desiree

1 Star I came here…read moreas a nursing student to complete a drug test required for clinicals. I waited in the lobby for an hour because the employee who handles non-DOT drug testing had stepped out. The biggest issue was that no one at the front desk could tell me when she would be returning or answer any of the other questions I had. The staff seemed completely unprepared and unsure of what was going on. I understand that unexpected things happen, but the lack of communication and customer service was extremely frustrating. I expected a much more organized experience, especially for something as time-sensitive as a clinical requirement. Oh yeah I left she's still out .

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FastMed Urgent Care
FastMed Urgent Care - Private patient parking at the new FastMed Urgent Care opening in Raleigh off of Glenwood Ave in October.

Private patient parking at the new FastMed Urgent Care opening in Raleigh off of Glenwood Ave in October.

FastMed Urgent Care - New FastMed Urgent Care opening in Raleigh off of Glenwood Ave in October.

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New FastMed Urgent Care opening in Raleigh off of Glenwood Ave in October.

Tremont Medical Center PA

Tremont Medical Center PA

3.6(11 reviews)
2.6 mi

Now, if you have very comprehensive coverage, you'd want to go elsewhere, as Tremont Medical Center…read moreis more for people either without health insurance, or the lower-end plans. (You will be paying out of pocket!) You don't need an appointment, but can make one if you want. I got a mean splinter almost right through my toe and knew I couldn't get it out myself. Doctor Tope and the Nurses/office staff were all very friendly and accommodating. They even asked if I wanted to take the splinter home as a keepsake, ha! The doc said that there was no way I could have removed it myself, as he had to make an incision, which made me feel much better about going to urgent care over a splinter. (My dignity is still intact!) My wait time was only about 15 minutes (due to my own paperwork). They were able to get me generic prescriptions, which was very much appreciated, and were very knowledgeable with wound care and took the time to answer any questions. We all hate getting sick, so I won't say that I had a blast at Tremont. I will say, however, that for an urgent care, they are probably the best in Raleigh.

I didn't know Urgent Care clinics could be like this! I've always had pretty bad experiences with…read moreUrgent Cares- long waits, tired & impatient staff, cursory communication from the PA, etc. Everyone at Tremont was efficient, friendly, and caring. I only waited for about 15 minutes to be seen, and left feeling extremely cared for. Dr. Tope took time to answer my questions and never showed impatience or scorn about anything I said or asked (which frequently happens to me with most doctors). The nurses were friendly and explained everything to me and made me feel at ease with shots, etc. They don't take insurance, but you can pay with an HSA or flex-spending card (there is one exception that I don't remember so I would call first to find out if they take your card). Very happy with this place- it's the only Urgent Care I'll use from here on out!

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Tremont Medical Center PA - Waiting room.

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Waiting room.

Optimus Urgent Care - urgent_care - Updated November 2026

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