The service itself is good. Never had any issues with internet speed or outages. Optimum used to be…read moreSuddenlink, who had horrible customer service. Customer service is much better with Optimum. But since the change my internet bill went up in price and is too expensive. They do not provide options to downgrade to a more affordable plan. Such as eliminating phone or TV. The only options are upgrades, which cost more money for an already expensive service. Optimum does not seem to care if they lose customers who are switching to more affordable services. Which tells me they do not appreciate their customers. Anyone interested in internet services should do their research. There are more affordable service providers that provide excellent service.

They installed my internet/cable and the next day the remote stopped working so after calling…read moremultiple phone numbers because their chat didn't work I finally got ahold of someone and told them the problem and after them trying to shove more services down my throat like switching my cell service they said they would send a "technician" so a week later some guy who looked like he walked up off the street handed me a new box with no remote, he couldn't answer any of my questions, refused to come in and look or even install the box he brought he informed me his only job was to drop off the box; furious i called costumer service again explaining what happened and said I wanted to cancel my service and the lady refused to grant me my request but instead insisting selling me more of their services, sending another technician, lowering the price or giving me rebates to make up for it and i just continued saying I wanted to cancel and she just refused so I hung up and she kept calling me to the point i was in a rage, I hung up multiple times screaming don't call me back and then she called from an unlisted number trying to trick me which just made me scream on the phone and she kept trying to convince me I was wrong and I didn't understand then I still had to get an Uber to go drop their equipment off and cancel my service then get an Uber back home and note I'm disabled and suffer with mental health issues so getting out is hard for me so I finally get home and get an email about not forgetting to pay an upcoming bill I mean the stones on these people I told them on the phone, at the store, and on a chat with their people I WILL NOT PAY THEM A CENT FOR ONE DAY OF SERVICE PLUS THE LEVEL OF DISRESPECT I RECEIVED!!!!

Working with Network Communications is great!…read more Their investment in East Texas is second to none and they are bringing the future of high speed fiber Internet!

From the owner: Provide Fast, Reliable, and Innovative voice and Internet service with a personal touchread more

I will update this later but synopsis first (See DirecTV review):…read more 1-Unhappy 2-Dumped DirecTV 3-Got Dish 4-Happy

My cell phone had me trapped in unwanted ads. I couldn't get to what I needed because of constant…read moread pop-ups. Danny found and eliminated the problem in minutes.

Very arrogant and rude to customers. They go through your computer and install unnecessary…read moresoftware that they make $$ on. If there was a lower rating I would have given that.

Best there is available in the area, was able to get same day service and speeds are decent for…read morewhat i am using.

From the owner: TNT Satellites has been serving the ARK-LA-Tex area sInce 1999. TNT Satellites is your local…read moreauthorized DIRECTV dealer, and we are committed to providing our customers the best service and entertainment experience possible. TNT Satellites installs DIRECTV service in residential homes, commercial businesses and MDU apartment complexes.

I recently moved to Utah and set up Century Link internet service. I work from home, so rely on…read morereliable internet to be able to work. I even upgraded to the fastest internet connection, so I would not have any issues. However, I have had non-stop problems over the last two weeks, which have greatly disrupted my work, are compromising my employment, and costing me an excessive amount of money in lost employment. I have contacted CenturyLink about these issues nearly everyday over the last two weeks (which also ends up costing me at least 45 min per day and a lot of frustration), I have spoken to their people when they have been outside working on various other installations, I have had repair people out to my home (which the company is trying to charge me for), and I have repeatedly asked for the issue to be escalated. No one will even call me back, the company keeps coming out to disturb the wires as they are doing new installations (this is a new area), and I am being charged excessive fees for something that doesn't even work and is compromising my employment. Yesterday, they even left the top off of the box holding all of the wires at night, and I, myself, had to attempt to put the top back on (which I imagine is dangerous for someone like me that doesn't know how to deal with exposed wiring). If you have a choice whatsoever, PLEASE PLEASE PLEASE DO NOT SUBSCRIBE TO CENTURY LINK!!! I WISH SOMEONE WOULD HAVE WARNED ME!!!

Went to their store about 2 weeks ago and asked about their cable service. Talked a bit. All in…read moreall, I got cable now, they were super friendly and someone came to my house to install the cable 2 days later. No problems here.

Worst costumer service in history. 20+ hrs on hold. Got hung up on 4 times. Save yourself the…read moreheadach. Go with AT&T. At least THEY know how to turn on a phone. 32days. 20+hrs on hold. These people are a joke.

Unreliable and shockingly slow internet speeds FAR below what they advertise. Sometimes the…read moredownload speeds are less than 1 mbps! It's especially bad in the later afternoon and early evening (you know, about the time most of us want to stream a movie or tv show.) This is the worst internet I've ever had. If there were any other option in town I'd switch.