Cancel

Open app

Search

Services - Optimum

Internet service providers

Television service providers

Optimum Photos

You might also consider

Recommended Reviews - Optimum

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

A technician just left my home was very rude and outrated.I would not allow him into my home every again

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Optimum

Optimum

Optimum

(42 reviews)

This service sucks. I canceled service with them because the new location I was moving to doesn't…read moreoffer their service (no wires to build off of to get to my new house) well, I returned my equipment and paid the remaining balance due. I got a confirmation email stating it was all good. Then the next day I got an email stating my card was being charged $130 for service. First off, I don't pay my bill autopay. The charges my card without my consent and then I went in person to dispute this and the lazy worker said they can't do it in person. So I had to call. I couldn't understand the service rep and I demanded a manger or supervisor multiple times for the to just hang up on me. optimum hung up on me 4 times! I'm furious with this provider and still haven't received a refund. This is ridiculous and their management needs to wake up!

The only reason I'm giving it a 1 star is because the technicians are always so polite…read more Unfortunately the service itself isn't great I've had internet problems since I've had them and have had to set up 4 appointments to have someone come out and we haven't even had them for a year yet. Tomorrow will make 5 appointments. Get this... a technician came today fixed my problem and I had steady internet for about 4 hours until it went back out again. Tomorrow is day three with no internet and after talking to them about credit/discount they told me to "check in with us later...." Are you insane ? I went three day without a service I pay for. I work full time I go to school full time and I need internet to do both! The only other provider I can find is AT&T and they want $15 more for less speed. But I might just have to bite the bullet. If anyone has any suggestions for me please lmk I'm new to Haughton to Louisiana itself.

CenturyLink

CenturyLink

(2 reviews)

I recently moved to Utah and set up Century Link internet service. I work from home, so rely on…read morereliable internet to be able to work. I even upgraded to the fastest internet connection, so I would not have any issues. However, I have had non-stop problems over the last two weeks, which have greatly disrupted my work, are compromising my employment, and costing me an excessive amount of money in lost employment. I have contacted CenturyLink about these issues nearly everyday over the last two weeks (which also ends up costing me at least 45 min per day and a lot of frustration), I have spoken to their people when they have been outside working on various other installations, I have had repair people out to my home (which the company is trying to charge me for), and I have repeatedly asked for the issue to be escalated. No one will even call me back, the company keeps coming out to disturb the wires as they are doing new installations (this is a new area), and I am being charged excessive fees for something that doesn't even work and is compromising my employment. Yesterday, they even left the top off of the box holding all of the wires at night, and I, myself, had to attempt to put the top back on (which I imagine is dangerous for someone like me that doesn't know how to deal with exposed wiring). If you have a choice whatsoever, PLEASE PLEASE PLEASE DO NOT SUBSCRIBE TO CENTURY LINK!!! I WISH SOMEONE WOULD HAVE WARNED ME!!!

Went to their store about 2 weeks ago and asked about their cable service. Talked a bit. All in…read moreall, I got cable now, they were super friendly and someone came to my house to install the cable 2 days later. No problems here.

Optimum - televisionserviceproviders - Updated May 2026

Loading...
Loading...
Loading...