they sell you on fancy facilities. As the need for care increases the facilities get worse. that's…read morehow they funnel people into terrible care at the end of life. HR and administration cover for eachother. They fire anyone that speaks up for the residents. There are bed bugs, denying doctor prescribed medications, delaying needed hospital care, misuse of residents' personal property, not informing families of major illnesses or bed bug infestation. It is a mega corporation that hides under the guise of Non-profit. look at the CEOs salary. it is definitely about the money, not the residents.

This is a horrible place to work and a horrible place to put your family members if they are in…read moreneed of longterm care. There is no job security. Randomly firing people and being very inflexible with their employees, no communication, and no sympathy. Your mother could be dying and they would ask if you're coming in for your shift. The people in charge are power hungry and selfish and have no regard for their employees or the residents, unless they fear the residents will speak up on the bullshit. Only certain employees are help accountable for their actions, while others are putting the residents lives at risk and get away with it. The good nurses and aids they do have are under appreciated. The food is always cold, late, and honestly unsafe because it's served by stressed out Project Search participants that do not receive the guidance and training needed, which is unfair to them and the residents. Don't believe the pictures, thats not what my mother's room looked like. Some days the care was fantastic, others my mother would be left with the same dressing on her bed sore for days in a row. This place is supposed to be one of the good ones, but it's all fake. Severely disappointed.

families stay clear of Otterbein. Their admission office does not disclose everything when they…read moremeet with their families. We had everything set up to go for our loved one and was told Gotcha we will only approve on a limited bases as your family is not rich enough. one would think 4 hundred thousand is a lot to bring to Otterbein. Otterbein did a bate and switch with our family. Please trend carefully when making a decision to go to Otterbein.

The Home Health Teams (PT, OT, Health Aids, Nurses etc)AWESOME AWESOME AWESOME! I became a full…read moretime caregi ver for my grandmother this past summer! I knew little & was taught less by a fellow caregiver! By the grace of God were my grandma and I blessed with the BEST team of girls & trainees I have Ever had the pleasure of working with! I can not put these girls on a pedestal BIG ENOUGH to describe How Fabulous each and every employee was! When I explained to each and every home health team member that I was so very new as a caregiver, each and Every member was consistently patient, and precise about how,what and why things are done the way they are for the elderly. If I had a question they answered it, I had thousands! My uncle bought a Nu Step for my grandmother which none of us knew how to use alas Mallory (PT) was right there and delightfully willing to explain every lever, button, and knob! Even after the nurse had released her from care, when an emergency situation occurred Marcie (nurse) was at the house within the hour! Whether it is the TCU unit or home health Otterbein is a necessity if help is needed for the elderly enduring rehabilitation. I assure you I have seen where the facilities you DO NOT want yopur loved ones in!!!!!!

When my mother said that it was time to move from her home of 47 years and relocate closer to my…read morefamily, I jumped at the chance to show her The Barrington of West Chester. She fell in love with it - and we couldn't say enough nice things about her experience there. The staff really cares about the residents - and they work very hard to make sure that everyone who lives there is comfortable and has a good time. My mother's move to The Barrington was a great move for all of us.

Touching Hearts at Home provides professional and caring in home care for all. They were a…read moreblessing for assisting my elderly neighbor by preparing meals, helping with bathing and dressing, cleaning, laundry and providing company. They are very compassionate and knowledgeable and dependable.

From the owner: Touching Hearts at Home offers an array of home care services for seniors, people living with…read moremedical conditions or disabilities, those in transition from hospital to home, and anyone over the age of 18 who can benefit from the help of a professional Caregiver. We're always at the ready, so you're never on your own. Care can be provided for just a few hours per visit up to 24 hours, seven days a week. YES, this includes weekends and holidays. Whether you need our help just a few days a week or every day of the year, we provide consistent, companion-based care that inspires peace of mind. Call or schedule a consultation online today!

Would not recommend!! Facility is old and dirty; poor care; scant documentation of anything;…read morefrequent falls with poor care of resulting wounds; we left for another facility

My mom suffered another injury induced by staff. CEO took injury photo off her wall so venders…read morecould not see. Yes, that is what he said. Mom told me to put another photo back up. Same CEO who gave his facility a five star rating. That is a scam review. Dirty long term care room and disgusting bathroom. Incompetent, conflicted and lazy staff. First Care Conference in over two years. Yeah, supposed to be quarterly.

Recently moved my mother into the Sheridan and I can't say enough good things about it. From Debra…read morewho went above and beyond decorating my mom's apartment because of the pandemic restrictions preventing family from entering the building, to Alli, the activities director phenom who has flooded my phone with reassuring texts and photos. Thank you Sheridan staff for making a stressful transition as smooth as possible - you exceeded my expectations!

I would NOT recommend this facility!!! My dad was there for several years and died infested with…read morescabies. It was passed on to my 85 year old mom and the facility denied any wrong doing. We filed a notice with the state. We spoke to another resident's family a few months after my dad died and their family members had also contracted scabies. The staff who took care of my dad in the back was absolutely wonderful. Can't say enough good things about them. The management is another story.

My brother is a resident at Artis. He has severe dementia and is very happy there. The nurses and…read moreassistants have always been kind and very considerate of each person. I would highly recommend having your loved one live at Artis.

Recently had a family member in the Grace Center. The nurses and staff were phenomenal. During the…read moreCOVID-19 where visitors were not allowed these folks did such a great job of taking time for a call or assisting with FaceTime calls. The staff was so busy on top of the stress they must have felt for their care and safety as this virus continued but they were wonderful and always did what was needed and necessary for their staff, patients and visitors. Thank you

From the owner: Mason Christian Village is located in Mason, Ohio, which was voted the 7th best place to live in…read morethe Country in 2013! Owned by the Christian Benevolent Association (CBA), our non-profit community offers a full continuum of care featuring spacious Garden Homes and Garden Apartments. Enjoy your active lifestyle while feeling secure in knowing that if you ever need assistance, you have priority access to our Medicare 5-star rated health care services. Mason Christian Village was also voted Best of the North Nursing Facility 2013-2014! Call today for your personal tour and to learn more!