Optimal truly lives up to it's name. From the personal attention they gave us selecting a caregiver for my dad, to interactions with the supervisor Sheree and the company president Dan, to the day-to-day caregiving activities, they are top-notch. They really CARE about their clients. Before we started, they let us meet and select David, the potential primary caregiver, Dan, the company president, which not all companies will do. David was the consumate expert in senior caregiving, helping with daily activities such as bathing, dressing, and exercising, as well as keeping my dad's mind engaged with all kinds of interesting conversation. He was always on time, pleasant, energetic, and even learned to deal with my dad's sometimes-difficult wife diplomatically. As an added bonus, he put us in touch with a local hearing aid business that was way less expensive than the one we had been using. Sheree always let me know if any changes to the times or activities were necessary so I could approve or not. When David was not available, Optimal provided another caregiver who was just as caring and helpful; Sheree even covered herself when no one was available (a rare situation by the way). When we were trying to decide about keeping my dad at home with a higher level of care or moving him to a to a senior care facility, Dan and Sheree met with me and laid out the pros and cons and expenses clearly and in an unbiased way. On top of all of this, even though my dad moved to a senior facility with its own caregiving staff, David, Dan, and Sheree have continued to inquire about his well-being! read more
