I'm finally getting around to writing this review…read more Dwight is absolutely amazing!!! In early February we were looking for care for my dad. I called Dwight at 7:30 to leave a message. He actually picked up the phone. He talked with me for about 40 minutes, explaining all the services he offers and how it would look helping my dad (and mom). He knows his stuff! Very compassionate. Knowledgeable. Caring. There are a lot of things to consider when hiring a caregiver. Legalities. Regulations. Matching a caregiver with a client. So much more. Dwight explained it all so clearly. Big one: If you have a long-term healthcare insurance policy, make sure to check the waiting period. My mom hadn't looked at the policy in years, and sure enough there was a waiting period. His advice on activating it was on point. He met with my mom and I within a week of first talking on the phone. He re-explained to my mom all the services he offers. She was able to use him for only a week....my dad returned to the hospital. And never returned home. Dwight was so supportive. Would not hesitate to call Dwight.

Well. I have lived at Brookdale Garden Grove for over 6 months.. Best decision I ever made…read moreregarding myself. The highlights of many of my days is delicious breakfast .. followed by chair exercises. 10:30 is fabulous crafts . .. talents I didn't know I had!! Your choice of trivia, bingo watching TV In the Resident Lounge. Tuesday is Shopping at local stores. Thursday is amazing.. we have our own bus and take excursions to great restaurants or attractions. Thank you Luz Garcia for making my life fun and creative.

Do NOT use this company!!! I showed up for a procedure and was denied check-in when I told them I'd…read morebe using Uber to get home. The surgery center gave me the name and number of this company to use for transport home. I booked an appointment with them, at the rate of $165 for a drive that cost $60 from Uber. Post-procedure the center staff tell me they texted my driver as I was going in and told him it would be 30 mins to pick-up. This would have meant a 12:15 pick-up latest. Since I'd originally gave Care Companions an estimated pick-up of 12:30, and they had plenty of early notice for the change in time, it should have been fine. I am fully awake and ready to go at 12:15. No driver. I try calling him, twice, at the number provided by his company but calls go straight to a recorded message that he's not available. I text him that I'm ready for pick-up. No response. At 12:30 the center calls him and his company but no status update is available and he still doesn't pick up the phone. Several calls follow- between me and Care Companions and between the center and Care Companions; no one can get Ken on the phone. As I am telling the center that I'm just going to leave, against medical advice or company policy or whatever, Ken calls the center's receptionist; he's lost in the actual parking lot. It takes a receptionist to walk out to the street to direct him because he can't figure out the very, very straight-forward directions and giant sign on the building. This is 1:30!!! Ken arrives and he is ancient and overweight. He has clear cognitive delays when I make a simple, repeated request to move the seats up so that I'm not eating my knees. Please explain why I'm paying a 2.5x fare to a guy who shows up 1 hour and 15 mins late- to drive what could be someone recovering from a much more serious procedure- cannot competently follow the directions of his in-car nav system, and there is NO WAY this guy is helping me to prevent falling or whatever else a "care companion" would provide while transporting a patient post surgery. Literally, any random Uber driver could have covered all these needs better than Ken- and for $105 cheaper. Not to mention, Ken is a TERRIBLE driver!!! Never had the brakes slammed on so many times in one ride- and again, his job is to transport post-op patients!!! Utterly pissed and frustrated that this is what I have to deal with while trying to get home and rest.

Hired this company back in October they wanted $35/hr and I needed someone for weekends. The min…read morehours was 9 per week. Called them o. DEC 10 and told them I needed someone on sat and sun and they told me they had changed how they were paid. They had me paying the caregiver $20/hr directly and now they wanted me to pay the company directly and changed min hours from 9 to 12. There was no notice given in advance of this and the said I was supposed to keep track of how many hours their employee worked WTF since when am i responsible for their employee? Jessica was rude on the phone so I hung up on her she was telling me everything was my fault. I said you gave me nothing in writing saying there was changes being made to our agreement.BEWARE OF THIS COMPANY THEY WILL CHANGE THINGS WITHOUT YOU KNOWING ABOUT IT AND BLAME YOU FOR THERE ERRORS.

This review is long overdue! Keith and his wonderful caregivers truly made an amazing difference…read morein my life and the last 6 weeks of my 94 year old mother's life. I did not have a good experience with Hoag Hospice but having Keith right there, made all the difference and gave me the help I needed. He personally came and introduced each caregiver and they were amazing. I still keep in touch with a very special one. I could not have managed without Keith and his amazing team. I highly recommend them!

Amazing attentiveness in every way! Very personal service. Highly recommend! Everyone who has…read moreassisted us has confirmed the work they do really helps fill in the gaps.

Coral Tree has assisted us off and on for 8 years. Their caregivers are pleasant, knowledgeable,…read more efficient, and delightful to have around.

I can honestly recommend this company. Their caregivers are…read morereally good and you can actually understand them. Have hired other companies that dont really speak English or we are not able to understand. We actually dont like letting any of their caregivers replaced but when sadly it happens we are never disappointed. They are fast in returning calls and helping us with last minute care

Newport Home Care stepped in like a team of angels during a very difficult time for our family. My…read moremom had fallen and needed extra help, but was resistant to having anyone come into the home. Teri helped ease our concerns with compassion and practical advice. The first day Dana the caregiver arrived, my mom (& Dad!) were hooked. She was well trained, thoughtful, a "miracle worker" they said. We hadn't been able to get my mom in the shower, it was hard to help her sit in a comfortable position, there were many challenges, and Dana helped on so many levels with a smile and grace. Then when my mom's health quickly went south, I called Teri again to request around the clock care. Within less than 24 hours, Newport Home Care mobilized a team of caregivers who helped us take care of Mom with compassion and skill. We're very grateful for these people, their hearts are in their work.

I am a repeat customer of Newport Home Care and I have been quite pleased with their services from…read moremanagement to care providers. Terry, Care Coordinator, offered her knowledge, professionalism, and compassion in helping me navigate the bureaucratic healthcare system, a service well above her responsibilities! Additionally, she assigned very caring, experienced, and skilled caregivers whom I have thoroughly trusted to attend to my loved one.

Lifesavers! I have been so pleased with the complete care we have received for my mother, who has…read moredementia. We started with two days a week, but when things escalated overnight, Assisting Hands was able to accommodate us with 24 hour care, starting that day. It was seamless, on our end. My mom's caregivers are very personable and so patient. Each one can sooth my mom and relax her into a better state of mind. Each caregiver would communicate with each other, and to me, to navigate some of the curve balls my mother would present. I would have been lost without Assisting Hands. I would HIGHLY recommend!

I needed 24 hour service for a friend who was diagnosed with severe dementia when I was appointed…read morePOA. Assisting Hands was highly recommended by my friend so I called Judy and scheduled a meeting. She assured me that she could replace my former service, and with her service I would not have any scheduling problems. She said that Cristina will handle the scheduling and was available to answer any questions or concerns. Her caregivers are attentive to the patient needs, compassionate and my friend is always happy to see them. As a result of their service, I have been able to take some time off without worry. I have been using their service for the past two years and am very grateful for my friend's recommendation.

Responsive and caring David has a team of unique caring people that have touched my heart. They…read morebrought joy into my house and built confidence in myself.

All sounds and looks good.......until "one of our best" LVN's cancelled with less than 24 hours on…read morean important case, leaving us stranded. Beware.....have a back-up plan, better yet......go somewhere else.

We are really glad to have had Care Partners for our home health. We are specially grateful to…read moreLina. Lina was always available, professional, attentive and even if it was not her department, she would assist us to troubleshoot any problems. Thank you Care Partners! Thank you Lina! Roberto n Francisco

Our family trusted this agency to help care for my father, who suffers from Alzheimer's. Instead,…read morethe experience became one of the most stressful and emotionally draining situations we've ever dealt with. The caregiver assigned to our family regularly spent large amounts of time on her phone during caregiving hours, including personal calls involving ongoing relationship and family drama. I personally caught her sitting up the street with my father during what was supposed to be a walk while she remained distracted on the phone instead of actively caring for him. Out of respect for her situation and because she has children depending on her income, I chose not to escalate concerns immediately. However, after realizing the level of inattentiveness taking place, I intended to formally address the situation. Shortly afterward, the caregiver abruptly quit, and APS was suddenly sent to our home. APS and law enforcement both evaluated the situation and determined my father was living in a safe environment. The timing of these events, combined with what our family experienced directly, left us deeply disturbed and caused enormous emotional stress during an already difficult period caring for a loved one with Alzheimer's. Families going through dementia care are already overwhelmed enough without fear, instability, interrupted care, and added trauma. I strongly encourage families to stay actively involved, document everything, and pay close attention to how caregivers are spending their time while entrusted with vulnerable elderly patients. Be vigilant with companies that are supposed to support families in crisis, because continuity of care, professionalism, and compassion matter when dealing with elderly patients suffering from Alzheimer's.