I'm with optimal now , and have read most of the comments and I can agree with them , Nancy Bello and her husband Mark Crooker -Do absolutely nothing in the building because they are scared of the once in a blue moon cockroach , plus the super of my building is great friends with Nancy and Mark - the super of my building dated my mother and ever since they broke up I have been treated very poorly . The super refuses to fix anything in my apartment a d also refused my rent receipts and told me to call Nancy to get them as it's not his problem, I called 5x in one week and no answer or reply, the all of a sudden 5 days later the super knocked at y door with it after saying it wasn't his job . My new neighbor has even complaining saying I'm out at 6a tapping on her daughter's wall to wake them so there grumpy for for day so I took the liberty of buying a camera to prove I am not doing what these people say I am , the super has also breached my privacy by telling people I am an addict because I am on methadone and prescribed pain medication from a surgery gone wrong, there both prescribed for pain not addiction, the point is he is spreading gossip whice under the cleo guidelines is harassment. The super is constantly threatening me with N5 nose complaints when I am not home when the noises are being made, and henis saying I'm not allowed to have any guest over because of the way they look , my guest brought someone I didnt know and I said he had to wait outside because I didn't know him a d because of covid 19 , well apparently this guy tried breaking into the neighbor down the halls trunk so I'm being threatened over a guy I did t know and wouldn't let in with and N5 Eviction letter , it's wrong. Also I'm not allowed to watch my TV quietly but the super cab blare his music on a sound system with the bass shaking apartment, what the rules don't apply to him , plus the neighbors trunk that was supposedly broke into ( I saw no damage or anything, apparently there is burning looked and made a video) that guy blares his music all night sometimes and regularly all day but yet I'm the only one who is targeted for nothing, if I watch TV it's on a low of 15 which is silent as f**k . I'm a model tenant, I'm very quiet and mind my own business thisbis harassment, but I was told if I complained to the court that Nancy and Mark would have me reno-victed (a legal way to remove someone from a unit by saying there going to renovate when they usually don't and my apartment is fine , it was partially renovated before I moved in) none of the buzzers work in my building , besides the super, I was outside and he was watching me on camera at the door , I was talking to my aunt about what was going on in building and low and behold the super Carl H was listening to my whole conversation on the phone, that's a breach of privacy right there . Also I have had NO working smoke detector in my unit and have asked for a new one or battery to put in old one, I was told to buy it myself and the P.M will re impulse me , WRONG- I was told not to buyout myself as they tried that with another tenant and no refund was given back ! I have a cat if something were to happen and a fire broke out inwould be screwed because ibhave to wear earplugs to sleep because my neighbor who says I am knocking on her wall in hallway has music blaring or is screaming at her 5-7 years old children , and beating them( I have actual recordings , just like video footage that in a sleep whe it's a happening) the person who she thinks is tapping gbis the guy across the hall waiting to go to work with his work boots on pacing back and forth till work , I hear it too.
What should I do , if incomolain I'm scared to be evicted but then agai this is giving me anxiety and making me cry cause I can't do anything, the super also told people I'm bi-polar , I don't have one mental health issue , my doctors can back that up in a heart beat , i have anxiety like anyone else .
Please comment what I can do about this , also got a rent increase without the 90 days notice, only got 3 weeks notice but they covered there asses bu typing the date 90 days prior on increase form but really no one gave it to me till it was 3 weeks time to pay. I may have more but thisnis alot so I'll end here . Optimal is a bunch of crooks and will steal your money and not get anything done in the building. I DON'T RECOMMEND RENTING FRIN THIS COMPANY!!! PERIOD!! read more