Jeff, the owner of this business is extremely unprofessional. I as a landlord has agreed with him…read moreon a set date to send the owners payouts for the rents they collect but for the last several months now he has been unable to meet that date and has been extremely late with sending that money, even months late. This has led to considerable financial loss because bills for the building are unable to be paid on time due to his incompetence. We've reach out to him several times on phone and email but have not gotten back a single reply. Please landlords beware because the owner will treat you like garbage and essentially steal your money.

Run! Do not walk, away from any sites this company touches (or rather doesn't touch.) It's…read moreobvious they are paid to care for peoples buildings but, they fail on all levels. Frequently enter your rental unit without following the rules and are very in-your-face about doing it. No regard for bylaws. Have no clue about fire safety or their responsibilities for same under the law. Refuse to do repairs or deal with serious pest problems. Your lazy uncle/cousin could do a better job.

Worst Property Management ever!!! 10 years of mediocre management followed by astronomical rising…read morecondo fees without any return on investment

I am a Real Estate Salesperson and I depend on the Property Management Companies for quick and…read morereliable advise. Wilson Blanchard of Kitchener -Waterloo checks all of the boxes. They always answer their phone and get me the immediate results that I require in this fast paced world--no time to waste ! We have just launched the new Station Park DUO and moving in the new tenants .KURTIS and NAFIS have been right by our side answering all the questions immediately making it a smooth and seamless transition for both myself and the new tenants. I would like to thank Wilson Blanchard and their staff Kurtis and Nafis for all of their professional help in our new DUO STATION PARK CONDO! Kind Regards, Vicki McFarlane

Alex and his team did an amazing job renovating our bathroom! They took an outdated and very…read morecramped bathroom and really opened it up, giving us more room for nicer fixtures and a more modern look, at a very competitive price. Highly recommended for any renovation work you require!

From the owner: At HammerCity REI, we specialize in residential contracting services designed to help homeowners…read moreand real estate investors bring their properties to their highest and best use. Whether you're upgrading your home, preparing a property for sale, or optimizing a rental unit for maximum return, our expert team delivers high-quality craftsmanship and efficient project management.

A great property management company was with them for the year and when there was an issue it was…read morefixed straight away! They were extremely helpful and friendly at my time at McMaster. Would happily rent from them again.

From the owner: Property management and real estate investmentread more

Complete Lack of Professionalism and Unacceptable Risk to Property Owners…read more I highly advise against using Found Spaces Inc. for property management. My experience with this company was a disaster that directly resulted in significant financial and legal exposure. Their incompetence and poor process led to a major amenity (central air conditioning) being falsely included in a tenant's lease, despite clear prior knowledge that the unit did not have this feature. This fundamental error alone is unacceptable for a professional property management firm. Worse yet, I was not informed of a tenant's ongoing complaints over two separate summer seasons. The first time I was notified of any issue was after the tenant had already filed a formal application with the Landlord Tenant Board (LTB), seeking a substantial rent abatement for the entire tenancy. The initial response from management included an admission of guilt and a clear statement that they agreed with my position. They also promised to absorb all costs associated with the eventual settlement. However, once they learned that I had sold the property and did not use their real estate services, their communication abruptly ceased. They became incredibly unresponsive and effectively abandoned their commitment, attempting to make it seem as though the issue was no longer their problem. This severe lack of communication and unauthorized actions--including offering solutions to the tenant without my knowledge or approval--forced me to incur legal expenses for a dispute that was entirely the fault of the management company. If you are a property owner, hire Found Spaces Inc. at your own risk. They are a liability that will misrepresent your property, conceal critical issues, and leave you to deal with the consequences of their costly mistakes in court. Avoid at all costs.

I was approved for an apartment in Hamilton and when I got their confirmation email the last months…read morerent deposit was $2100 along with a $100 key deposit. I emailed them about the discrepancy and was told the "free months" are actually a discounted rate from $2100/month to $1750/month for the first year and then increased to $2100 in year two. Nowhere in their ad nor in my communication with them, which went on for over two weeks both online and in person, was I told about this. I found out about all of this the day they're trying to get me to send them a $2200 non-refundable deposit which I had 24 hours to respond to. There is no free months included and there is a $350 rent increase in year two which is illegal as the building was made before 2018 along with the $100 key deposit which is also illegal. Neither the representative who showed me the apartment, nor the contact at Found Spaces Inc. helped in any way. Essentially they said "It is what it is. Sign or find somewhere else". So if that's what you're looking for, shady dealings and hidden fees than this is the company for you. I could forgive a mistake thats made once, but for over two weeks I messaged their rep every other day, discussed the apartment and whats included, and none of this was mentioned until the day they wanted payment. That's not "miscommunications" as Found Spaces Inc. so eloquently said, but lies to hide hidden fees and shady business practices. On top of that, the service from Found Spaces Inc. was brutal. It took them 13 business days to go over the application. I've bought a house in less time. And when I brought up these issues to them they didn't care or try to work with me.

An honest review; I…read morehave had nothing but issue after issue with this company. I am constantly being told one thing and another thing happens. My landlord should fire this company. They do not fix anything and when they do fix something they end up sending their friends to charge tenants and landlords to make extra cash themselves. I have stopped complaining simply because I am always the one at fault in their eyes. I hope my landlord fires this company.

An absolute joke. They don't maintain their properties. They don't fulfill their commitments. They…read moreplace to blame on tenants for major maintenance issues (wildlife infestation issues, missing foundation walls!!!) They are not accommodating even after major issues that have been taken to the landlord and tenant board and city bylaw are STILL unresolved. If you are looking for a company that will look after your property and ensure an excellent tenant/landlord relationship this is not it! If I could give a rating of zero stars I would!

Karen ,John and all of the staff are an excellent property management company,,whether needing…read moreadvice or repairs ,,managing buildings including reserve funds ,,They have all of the answers to above mentioned ,,,I had the privilege of getting to know everyone at Lodestone when they became our property managers at the small condo complex where I live,,,I served a 3 year term on the condo board,,lol which definitely had a lot of issues but Karen was able to bring me back to reality,,, Thank you Karen ,John ,,Zoey and everyone else at Lodestone,,,,

From the owner: As an agile property management and consulting firm, we fine tune our bearing to your needs. We can…read morespecialize in small to mid-sized condominium properties that previously had few options. Our senior property manager has years of extensive experience since 2008. Our staff’s goal is the long-term success and value of your property.

I had a misfortune to work with Roger Auger (he managed my property). Terrible. Avoid.read more

Worst landlords I've ever encountered! Disrespectful ignorant and abusive. Harassment is an…read moreunderstatement compared to what I've had to Indore from Roger AUGER and Crystal AUGER! My building has never been maintained never been cleaned! Cockroaches and mice leaks! The snow and ice have never been removed from my building. Locks were never installed on my front door. The neighbours apartment got broken into due to negligence of the locks being changed. Everything I've ever asked them to do they've never done. Roger has come to my house at random hours of the night asking me for money. I'll months rent was stolen in cash and I was never given a receipt for it. Worst landlords I've ever had in my life! I hope your company goes down the drain. I guess I'll have to give you a one star because there's no zero

if you're a condominium and you're looking for property management, do not even attempt to have the…read moreproperty guild as your property management Chris Bell is the worst person that anybody could ever think of to be your property management person that is employed at this company. He gets nothing done. He argues fights and continuously spikes up condominium fees. And again nothing gets done. The condominium townhouse that we live in looks like housing. It is just so rundown and it was built in 2010. It is absolutely unbelievable. We're in a situation right now where we're gonna get rid of the our property management and we will be seeking out a property management company that will work for the owners not to money.

My parents own, and have lived in their townhouse for about 20 years now. Have always loved where…read morewe live, will continue to do so! but management is brutal, especially in the winter. Due to a snowstorm and faulty parking lot maintenance, my mother, who has mobility issues, slipped, and fell in the parking lot. This has been an ongoing issue for years. In our complex, there are a lot of seniors who this could have happened to. When I called Tino Dias to discuss the issue, instead of asking if she was okay; he immediately became defensive that we had called to complain... claiming that it "wasn't his job," that no one complained (not true), he didn't want to find a solution, and when I tested that he used abusive language towards me and then proceeded to call me a "loser." I laughed, and was shocked that someone who is working with the public, managing properties for people and places they call home could be so ignorant and greedy. I had no idea that bringing up a matter about something as vital as the safety of my mother, and other members of our community would bring out that much anger in someone. Yikes. The height of professionalism is at its finest. I am also in a career where I work with the public and other stakeholders. I hold two university degrees, and as a side hustle, I manage a rental myself. (such a loser!) I can't imagine one of my clients coming to me to discuss something like this and arguing with them and then proceeding to call them names. I would be fired. Childish; there's no excuse for this behaviour. This is just another person who should not be working with the public!

Today at 12:45 I had a scheduled appointment with one of your agents, Brittany Dube. Yesterday, I…read moreconfirmed by email that the meeting was still valid on my end. Today, two hours before the appointment, the agent sent me a message asking if I would be there, which I confirmed. When I arrived at the given address at 12:45, no one was there. I knocked and called, but there was no response. At 12:57, the agent sent me a text message saying that she had forgotten to add me to her schedule and suggested meeting the following day. Of course, I did not agree - I believe no one in my situation would have agreed. I did not want to have anything to do with her after that. Is this how clients should be treated? This is unacceptable. You are unacceptable.

Increasing rent by 33%, with 7 days notice. Renters…read morebeware... one single sink in kitchen, no dishwasher, slumlords from Ontario buying out cheap rental.properties in Alberta...Renters Beware. NO STARS but not an option.