Hello my name is Shawn N. I would like to share that I have been with Jackie Ortiz, State farm…read moreagent in Rochester NY for over 20 great years. She and her office agents are very respectful & always have a friendly smile upon entering the door.her policies are very affordable. I have met with Jackie on several occasions in the office. She is very lovely in person. If you need good insurance please look into Jackie Ortiz!

I choose this place because I had State Farm in California and this one was the closest one when I…read moremoved to Rochester, NY. I did get good service from the staff offering drinks (coffee, water, etc) while I was waiting for the agent to work with me. He is very upfront and did suggest other services (why would he not) which I do decline. He isn't pushy and very respectful. I would recommend this place to anyone who is comfortable with State Farm Insurance.

They are awesome, very professional and helpful. My agent Nate got me the BEST QUOTES EVER I'm…read morealready getting my friends and family to switch over to Quinton Insurance.

My wife and I are first-time homeowners, so the entire process has been VERY confusing to us…read more There are so many moving pieces, people to contact, terms to learn, numbers to wrap our heads around. Fortunately, we decided to go to Quinton Insurance for our homeowner's insurance; it was a great decision! They are by far the most knowledgeable and clear-speaking people we've dealt with in the process. They explained our options and found us a great rate! We rarely leave reviews, but I wanted to thank Quinton Insurance for all their hard work and expertise!

Paris Kirwan helped me with my insurance coverage this year, and they not only saved me over $300…read moreannually, but I received better coverage for my home and auto policies. They work as a team, which I appreciate, and are always responsive. I just bought a new car and transferred the insurance, and they couldn't have been more helpful. They have an amazing team and am glad I found out about them earlier this year. Rochester's best kept secret for P&C insurance.

From the owner: Paris-Kirwan Associates is a locally owned and operated insurance agency with more than 90 years of…read moreexperience providing individuals and businesses with premier policies. As an independent insurance agency, they offer personalized coverage based on your specific needs. Their team is based in Rochester, NY, and serves those in Victor, Pittsford, Brighton, Webster, Fairpoint, and the surrounding areas. Enjoy individualized attention from a knowledgeable team that actually cares about protecting your financial future. A friendly agent will sit down with you to develop personalized, long-lasting policies that protect your individual and commercial assets from potential risk. As a full-service insurance agency, they save you the time, money, and hassle of shopping around with different providers. Their team is extremely well-versed in individual and commercial products, such as: Home insurance Auto insurance Life insurance Business Insurance Commercial general liability insurance Expect premium coverage and tailor-made policies when you work with Paris-Kirwan Associates. Their reputation for superior customer service and attention to detail has made them the area's leading insurance agency since 1926. Call (585) 473-8000 or visit them online to request a quote today.

We had a challenging auto insurance need and Greg went the extra mile to make sure everything work…read more It didn't hurt that his office is across the street from the DMV office. Highly recommended.

From the owner: Black Owned Insurance Company helping insure businesses in a variety of states.read more

Dolan Nabozny is quick to respond and easy to work with.Eric got us a great rate on our car…read moreinsurance (even after I got into a little fender bender). Highly recommended!

From the owner: We understand that all our customers are going to have different needs. We are experts in…read moredetermining the proper amount of protection while keeping in your price range. We can help you protect your cars, homes, boats, RVs and the most important asset, your life. Give us a call or email and find out how we can protect you better.

On hold on the phone with "customer service" for almost 2 hours. No one picked up to help me…read more Had to hang up to go to an appointment. Tried again when I got home. Currently at 1 hour 28 minutes on hold. Just so unbelievable!! There is NO customer service!!

Ridiculous. I submitted a claim for eyewear - my EOB clearly states that I am entitled to $250 per…read moreyear (out of network claim.) My claim was denied. I called the number I was instructed to call. The claim representative was very nice, told me it was obviously an error. She was kind enough to contest the claim for me. She said they had 60 days to review it and then 90 days to make a decision. I thought about it for a couple of days and called back. The next claim representative agreed with the first and confirmed that the appeal was in process. She said that it would probably be less than 90 days because the appeal was pending and it clearly was their error. Next, I received the denial in the mail. WTH? I would suggest there should be a separate process for claim adjudication when the ERROR IS THEIR FAULT! Two hundred and fifty dollars is a lot of money. Just saying. Not surprised Excellus has a one star review.