It's been ages since I set foot in an optometrist, as I used to go to the student clinic at QUT. My…read moreexpectations for pricing of glasses were way above what they actually are, so that was a nice surprise for my wallet. I'd had Specsavers recommended to me from about five other people (one of whom works in a competing optometrist) and their 2-for-1 deals can't hurt either. I was able to book an eye test appointment online, walked in and didn't have to wait long to get in the chair and start the test. The optometrist was lovely and told me about what each of the tests was for, and explained everything to me easily. My only gripe with the service is that I was bounced around between about five different staff during the time I was there, so this got a little confusing. Do they work on commission? I used to work on commission so I generally try to make sure whoever's helping me gets the sale, but no idea if that's the go for this store. Despite this, every staff member made sure I had all the information I needed about my glasses, made sure I was comfortable with my contacts when I was trialling them, gave me some time alone to pick out a pair of frames, and at no point did I feel rushed even though the store was packed with shoppers. Very happy with my experience here, and ended up purchasing a pair of normal glasses, sunglasses, and contacts. While I was in store a staff member also helped me set up an online account so that I can reorder contacts when my prescription runs out. Very helpful!

From the owner: 2 Pairs, 1 Low Price. Always.read more

Disgusted by the conduct of the lady on staff today. So rude and unhelpful. Mortified to think…read moresomeone had employed such an awfully rude woman. Will never be returning and I'll be sure to pass on the same message to any that ask.

When I was little I wanted glasses so much I faked blindness in an optometrist test. I'm pretty…read moresure they saw through my act (hee hee, dad joke) as I just randomly pretended not to see stuff, however they kindly gave me a weak prescription and I got to feel special in my snazzy pink and blue glasses. Unfortunately I still have perfect vision, however I also still love glasses so every now and then I consider getting a faux pair for when an outfit really needs a touch of 'naughty librarian' to complete the look. I haven't done it yet, but I do like to go look. Oh, and my husband has just caved and gotten glasses so I have an even better excuse now. What I'm getting to is LensPro has a pretty good range of frames, at prices that aren't quite as good as SpecSavers but are close. The range is heaps more styling than SpecSavers so if I ever get to legitimately buy glasses I'll be spending even more time looking here.

I have been utilising their services for several years now and have found them to be very helpful…read more I have problems with migraines and they let me take a pair of frames home to test as I love the frames but was unsure whether they might be too tight and due to design they could not be altered. I have stood on my glasses and nearly squashed them but they have resurrected them for me for free. I often have issues with the legs (as I buy very light frames) they fix them for me without question there and then. They even offer discounts for repeat customers. I like their choice of frames, but I think if I fell for something else they would try to help. And this has been consistent over several years... So what more could you ask:)?