It's been ages since I set foot in an optometrist, as I used to go to the student clinic at QUT. My expectations for pricing of glasses were way above what they actually are, so that was a nice surprise for my wallet. I'd had Specsavers recommended to me from about five other people (one of whom works in a competing optometrist) and their 2-for-1 deals can't hurt either. I was able to book an eye test appointment online, walked in and didn't have to wait long to get in the chair and start the test. The optometrist was lovely and told me about what each of the tests was for, and explained everything to me easily.
My only gripe with the service is that I was bounced around between about five different staff during the time I was there, so this got a little confusing. Do they work on commission? I used to work on commission so I generally try to make sure whoever's helping me gets the sale, but no idea if that's the go for this store.
Despite this, every staff member made sure I had all the information I needed about my glasses, made sure I was comfortable with my contacts when I was trialling them, gave me some time alone to pick out a pair of frames, and at no point did I feel rushed even though the store was packed with shoppers.
Very happy with my experience here, and ended up purchasing a pair of normal glasses, sunglasses, and contacts. While I was in store a staff member also helped me set up an online account so that I can reorder contacts when my prescription runs out. Very helpful! read more