The Service that I received with Dorina at the payday office was amazing…read more She helped navigate the whole new process with a lot of patience. It was already humbling for me to come in and ask for a loan, and she was an angel in making me feel comfortable about my situation. She went above & beyond my customer service expectations, and she is such a beautiful person with a positive spirit & radiating smile.

The customer service that I received from Dorina was above and beyond what I expected. She…read moreunderstood my issue, acknowledge it and my need was warmheartedly met.

Miss Karen is amazing and very friendly she is very easy to talk too. She calls and reminds me of…read moremy payment. Which is great because I do tend to be a little forgetful. thanks for everything Miss Karen

This place took a turn of events. The previous workers weren't helpful at all. The worker that…read morereturned is amazing!! I will be returning only when she's working there.

Don't hesitate to bring your business necessities to this Moneytree location. I can assure you when…read moreyou leave this location you'll walkout with all your business needs met and exceeded! Friendly and caring employees make your transaction run smoothly as always. Ask about their Netspend pre paid card, so convenient!

I really appreciate the girls here at the Money Tree Highland they're so friendly and helpful.read more

Great service and better people I highly recommend this Business they came through for me in a…read moretough situation.

WU: went there to pick up a transfer and the guy charged me $2 extra which wasn't on the the…read morereceipt, sketchy behavior and I'll never return. The guys a crook

I cam here for an emergency and was glad that I did! Vanessa was superb with her customer service…read moreskills, helping me along the way. I came in with no paperwork but she was able to get me verified and approved for an emergency payday loans. They give you $50 referrals for each person you recommend! And offer free banking options as well. Customer service hands down was excellent here, so feel at ease when coming to this location they are all great

Thank you for Liz. Fast and easy service. Very nice and friendly. I will refer her to a friend.read more

This place is very unprofessional. They sit around talking and not paying attention to customers…read morewhen they walk in. They will have you waiting just so they can finish gossiping. This one girl named Dahlia is beyond rude. She is arrogant and her customer service is the worst I've ever dealt with. Please ask for someone else if you are coming here, she will not help you one bit.

Called to put a two hold and They didn't work with us. Didn't not want to help out the customer…read more Prefer hesperia location better.

Loan shark, I mean legal loan shark! My husband took out a loan in 2011 for $5000. Maid monthly…read morepayments of $299. In 2013, he lost his job, but he had purchased insurance for loss of employment. Filed a claim in the office. Got a letter thanking us for filing the claim, but they need a few documents. 1. A letter from his employer as to why he lost his job. (Self-employed, bad falling out) 2. A letter as to why he got disability overpayment in 2010. (Loan was taken put in 2011) 3. 5 years of employment prior to him losing his last job 4. Where had he applied for work The ladies in the office helped us fill out the paperwork. They themselves couldn't believe the requirements. Needless to say that after a year of back and forth, we asked for a refund for the purchase of insurance, which was like $120. BS! The insurance never wanted to pay and never paid. They'd send us the same letter with the same requirements. Again don't recommend this place. Rip off.

The only time I leave a review is if the service was really horrible or simply amazing, in this…read morecase the service was SIMPLY AMAZING!! I went to the OMF in San Bernardino off Hospitality and had the pleasure of working with an awesome young lady named Wendy Santoyo. The process was quick, easy and pain free. She made everything so simple to understand. Answered all my questions even the ones I thought was strange to ask. This young lady is what made my EXPERIENCE AMAZING...Wendy is DEFINITELY manager material. When a person can give Awesome Customer Service and make you feel comfortable, they got to be AMAZING!!! BTW...I got approved for exactly what I needed and payments I could afford...

Tha staff here is efficient and no nonsense…read more I like that Dealt with Joanna and she handled my transaction perfectly They had many clients come in after me, and I felt their wait times were bad cuz it's only 1 person handling those type of transactions, whereas there were 3 tellers available and could not help Located in a strip mall with a single entrance, it's a bit of a pain to get in n out, but I can't complain myself... See ya there....

Very unprofessional, Dalia "Manager" isn't very knowledgeable. If you give them an amount on a…read moretitle loan which is lower then they can offer for customers you are practically unable to get a title loan with that company. Makes no sense!!! Don't recommend this company at all.

After visiting several payday loan stores in my area, I dropped by the Costa Mesa store at 370 E…read more 17th Street. Luckily, Karina was on duty as the teller. Karina was GREAT! She walked me through the process, explained there are cheaper sources for a quick loan but if I still wanted a payday loan, she could get me approved. 10 minutes later, I walked out with $255 cash. I know all about the boogyman payday loan lender. I know it's going to cost me $45 to borrow the $255 I received. My employer did not get paid by her client so, I'll make this work and my boss said she would pay my fees next week. Thanks, CashBacl Loans in Costa Mesa!