The Service that I received with Dorina at the payday office was amazing…read more She helped navigate the whole new process with a lot of patience. It was already humbling for me to come in and ask for a loan, and she was an angel in making me feel comfortable about my situation. She went above & beyond my customer service expectations, and she is such a beautiful person with a positive spirit & radiating smile.

The customer service that I received from Dorina was above and beyond what I expected. She…read moreunderstood my issue, acknowledge it and my need was warmheartedly met.

Miss Karen is amazing and very friendly she is very easy to talk too. She calls and reminds me of…read moremy payment. Which is great because I do tend to be a little forgetful. thanks for everything Miss Karen

This place took a turn of events. The previous workers weren't helpful at all. The worker that…read morereturned is amazing!! I will be returning only when she's working there.

Don't hesitate to bring your business necessities to this Moneytree location. I can assure you when…read moreyou leave this location you'll walkout with all your business needs met and exceeded! Friendly and caring employees make your transaction run smoothly as always. Ask about their Netspend pre paid card, so convenient!

They cashed my husband's disability check that was stolen and they did not follow the check cashing…read moreprocedure !! There is a scam going on there. Be careful ! ( I have a copy of the police report) the teller didn't even check the criminals ID, it's all on video that is now part of the report .

Great service and better people I highly recommend this Business they came through for me in a…read moretough situation.

WU: went there to pick up a transfer and the guy charged me $2 extra which wasn't on the the…read morereceipt, sketchy behavior and I'll never return. The guys a crook

I've came here like 3x and the staff Is very friendly... never had a problem with them at all...read more

No stars! Bernice , Sierra, have the worst attitude I've had to deal with in a while. I literally…read morehate coming here the vibes in this store are trash. I've already had to call corporate on Sierra for how she was talking to me and ever since it's been ugly vibes. I only come here if I have too. I almost rather go broke. Attitude training needed!!!!!!!!

Called to put a two hold and They didn't work with us. Didn't not want to help out the customer…read more Prefer hesperia location better.

This place is very unprofessional. They sit around talking and not paying attention to customers…read morewhen they walk in. They will have you waiting just so they can finish gossiping. This one girl named Dahlia is beyond rude. She is arrogant and her customer service is the worst I've ever dealt with. Please ask for someone else if you are coming here, she will not help you one bit.

Here's a good one for ya…read more. I went on Credit Karma and they had offered me a loan through onemain financial. Decent offer, see screenshot below. They have you go through a process with your personal information along with your bank account. Then they do a hard credit pull, which lowers your credit score pretty bad.. I got on the phone with them on Friday and they verbally gave me a completely different offer than the one on the screenshot. They wanted %32 on 60 months and that really pissed me off because they had the audacity to waste my time and make me go through all that process to end up switching it up to a loan twice as much in interest!... They think you're stupid. Now all I wanna do is spend my time to let everyone know about this trash business. Not done yet.. So I call today, Tuesday 5.26.26, the day after memorial day (literally the next business day). I call not because I wanted to do business with this trash company, but it was because my credit score dropped and dramatically affected my credit score and all the other places wanted a secured loan with my paid off car title.. So at this point I'm stuck with them and I call them to see if the offer on Friday was still available and this girl tells me that "yes I can see it was a secured loan and you have to come in and give us your title".. Once AGAIN changed up on me. But this time it's because my credit score dramatically dropped, because they did a hard pull, switch up the deal THREE times bro.. They used the fact that my credit dropped (because of their hard credit pull), did not honor the first deal, did not honor the second deal and tried to screw me over completely with their third deal.. Imagine handing over your car title to a company like this.. Imagine thinking you are about to pay off your debt and they switch something up on you and hold you hostage then do whatever to eat want with you.. If there are any lawyers reading this and see anything potentially illegal that went on here, please reach out to me ASAP! Thank you

Loan shark, I mean legal loan shark! My husband took out a loan in 2011 for $5000. Maid monthly…read morepayments of $299. In 2013, he lost his job, but he had purchased insurance for loss of employment. Filed a claim in the office. Got a letter thanking us for filing the claim, but they need a few documents. 1. A letter from his employer as to why he lost his job. (Self-employed, bad falling out) 2. A letter as to why he got disability overpayment in 2010. (Loan was taken put in 2011) 3. 5 years of employment prior to him losing his last job 4. Where had he applied for work The ladies in the office helped us fill out the paperwork. They themselves couldn't believe the requirements. Needless to say that after a year of back and forth, we asked for a refund for the purchase of insurance, which was like $120. BS! The insurance never wanted to pay and never paid. They'd send us the same letter with the same requirements. Again don't recommend this place. Rip off.

Tha staff here is efficient and no nonsense…read more I like that Dealt with Joanna and she handled my transaction perfectly They had many clients come in after me, and I felt their wait times were bad cuz it's only 1 person handling those type of transactions, whereas there were 3 tellers available and could not help Located in a strip mall with a single entrance, it's a bit of a pain to get in n out, but I can't complain myself... See ya there....

Very unprofessional, Dalia "Manager" isn't very knowledgeable. If you give them an amount on a…read moretitle loan which is lower then they can offer for customers you are practically unable to get a title loan with that company. Makes no sense!!! Don't recommend this company at all.

After visiting several payday loan stores in my area, I dropped by the Costa Mesa store at 370 E…read more 17th Street. Luckily, Karina was on duty as the teller. Karina was GREAT! She walked me through the process, explained there are cheaper sources for a quick loan but if I still wanted a payday loan, she could get me approved. 10 minutes later, I walked out with $255 cash. I know all about the boogyman payday loan lender. I know it's going to cost me $45 to borrow the $255 I received. My employer did not get paid by her client so, I'll make this work and my boss said she would pay my fees next week. Thanks, CashBacl Loans in Costa Mesa!