By far best branch with great costumer service!!! Christopher C. Was very helpful throughout the…read morewhole time there. He helped me with my first deposite and everything. Will be asking any type of questions to him from now on.

No drive thru ATM! I'm not trying to get mugged. Also if I'm in a hurry I don't want to get out of…read moremy car. Even though I should lol. Still feel safer with the drive thru option. But hey maybe service is better inside for people.

I came into Wells Fargo. The manager Johnathon was very rude and nasty. I came to cash a check…read morefrom a member and was given the run around. I'm disabled he advised me to come back in an hour so that he could help me. Once returning he had me wait and start the process all over. I am disabled with broken disk and had to wait in line again for over 45 minutes. Very unprofessional and very inconsiderate. I let him know and he didn't care whatsoever. Felt as if I was being discriminated based of my color!

Tellers are friendly but that is where it ends. Always a line. No "personal bankers" on hand…read more One today and he stayed inside the teller area while some gentleman sat waiting for a long time. Extremely unsafe area yet no atm inside!

Just opened an account with them online, came in to deposited cash and overall the lady was helpful…read moreand professional. I see all these negative comments and everyone acts differently but for me straight forward and simple. She was able to give me a temp check deposits just fine great people. All I can complain about really is the interior it's out dated old and small. If they could only revamp that new color make it cozy clean it up a bit new items that'd be great. Otherwise for my personal use it's good can't complain about.

I deposited money to my account but bank closed my account due to not meeting the terms according…read moreto them. So i consider ok but they sent me letter that the case was cleared and check sent to this branch.. i skip work just to talk to manager but not available they promised to call me but two weeks no call came In... its my money but im having hard time to get it i dont know why???

Friendly and kind during this Corona virus situation. Brenda was my teller and she was the best…read more Employees were wiping down the counters, keypads and trays. I was highly impressed and grateful

This is the worst location. They don't give a dam about the business line why even have it open???…read moreMade a complaint to the manager and she's very dismissive with a nasty attitude. I'm a preferred customer with my personal account and business account & clearly they DO NOT value preferred customers.

Was in my local credit union, Logix the other day and I was helped by the teller Manny. He was very…read moreattentive and helpful. He was very professional and very patient with my request. It's always a pleasure when I come into to Logix. Always a pleasure!

I applied online for a car refinance loan and was informed that I had been approved pending final…read moredocument verification and signatures at the branch. I was scheduled for an appointment at the Logix Palmdale branch with Brett C. Unfortunately, my experience at the branch was very disappointing. Instead of assisting me through the final steps of the process, Brett questioned my information for over an hour and made assumptions that made me feel uncomfortable and disrespected. I felt stereotyped and judged rather than treated as a valued customer. As a Latino professional and business owner, I work hard and take pride in my financial responsibilities. No customer should feel dismissed or profiled based on appearance, background, or assumptions about their income or success. I believe your staff would benefit from additional customer service and cultural sensitivity training to ensure all customers are treated with professionalism and respect. I hope this matter is taken seriously and reviewed appropriately so future customers do not have a similar experience.

The customer is good, but misdirections you need an appt to talk to someone. But most of us who…read morework the banking hours and can't make it before it closes, it becomes a downgrade. At least one of the drive up atms always go down. Today one of the atm inside was down as well as one of the drive ups. 8 cars in line. And in side 10 clients waiting on one atm. ---And the atms are real slow processing Just don't understand why they don't make all us running and properly stocked especially on HOLIDAY weekends

Took my son to open an account today. Walked in the bank and no customers .I counted 6 employees…read moresitting at two tables. Three at each tables talking and laughing with each other. The girl with the tablet told me I was next on the list, but would take 30 minutes to get to me. What??!!! There is literally nobody here and they are just sitting there laughing with each other. My son will be taking his business elsewhere. Chase visit your branch and anonymously and see what your employees are doing. If you are losing money and clients, this is why.

I got a check from my friend and drove to this location looking for antelope valley bank and to my…read moresurprise they have change the name a year ago , who knows why ! Anyway I got really good customer service by a nice lady called Lisa and no charge to cash my check and I don't have account with them.

Every step of the process while opening a new account went very smoothly due to the pleasantness…read moreand professionalism of Veranice. I highly recommend requesting Veranice when visiting EFCU in Palmdale! Thank You!!

Here is my review of Edwards Federal Credit Union. Since I've been dealing with you all. No…read morecustomer service. Customer service is nonexistent once you get my account. I did this by recommendation--worst decision ever. Navigating online banking is terrible; I can't book appointments online. Employees are not knowledgeable or are confusing; upper and lower agents? Customers are put on a merry-go-round with the employees. The bank does not react to the customer's concerns at all.

Never had an issue at this location. It is small but I prefer it over Lancaster location any day…read more Everyone is always friendly. The security guard is always helpful.

This location is right by the Antelope Valley Mall. It kinda seems odd to locate, but it's right by…read more., The credit union is small and intimate. I needed to change my account and waited for a banker for about 5 minutes max and her name was Jessica. She was incredibly kind and helpful.

This is ridiculous. And the new manager with the curly hair smiles and laughs…read more Be nice if she would like do some work & help out. Bank closes in an hour and there's still more than 20 people inline

Second interaction today!!!! Went it to use the ATM because…read morethe 2 outside were not working!! The ATM inside required banker assistance and a representative came up to me, asked me what was wrong, saw the screen and just walked away. Waiting for help and nothing, bankers were busy talking to each other!! Horrible service again.