It took just over a year and a variey of plumbers and no one could find my leak...it took Kevin…read moreabout an hour. He is extremely knowledgable about the plumbing world and was able to find the leak about 3 feet under the ground where water had been pouring out into the rocks below the surface. He takes the time to explain exactly what he is doing, is exceptionally professional and courteous. There is no doubt if I ever had this problem again he would be the very first person I would call.

Kevin was very responsive to my text messages. Upon his arrival, he was very thorough conducting…read moretesting to determine the source of my leak/ break. He was honest as well. He heard my insurance company indicate they would pay a higher price, but he didn't increase his price.

Mitch is great and has been a huuuuge help to me, especially after the winter storm of 2021 here in…read moreTexas! I am so thankful to have him as a qualified professional on my list of repair people! He has picked up and installed a water heater for me as well as given me sound recommendations on numerous plumping projects at my personal home as well as others. He has repaired and advised me in regards to my sinks, bathtub spouts, toilets, water heater, general plumbing, and pipe leaks. He has been very accommodating and his service is simply the best. He has taught me a lot during these projects I have hired him for and I am thankful for that degree of professionalism, as well. He arrives prompt, prepared, and ready to complete the job. I couldn't be happier and am so glad I found him on Yelp!

I had a Yelp thread with Mr Mitchell during the "freeze of 2021". Knowing that all plumbers were…read moregoing to be super busy during this time, so on Wednesday we set up an appointment for Saturday 02/20 between noon-2pm. I had lost water and turned off my main water line just in case there was a problem (Flume was showing 20 gallons/hour being used but nothing coming into the house). On Friday, I called and personally talked with Mr Mitchell to confirm we were still good for Saturday - he said we were. Saturday, I received no call or updates from Mr Mitchell so I decided to call him at 2:30pm to confirm he was still coming out. I got no answer but got an automated text message directing me to text him, I figured this was because he was on another job so I texted him when could I expect him to arrive - no reply. After several attempts to get him to respond, I decided to turn on the water myself and slowly open faucets (started outside then worked my way inside). Everything was going well so I texted Mr Mitchell that he didn't need to come out - he replied "ok". 4 minutes later I noticed a leak at one of my backyard faucets - the line is fully above ground and there was a 1" gash in the copper. I immediately (4 minutes later) responded to Mr Mitchell's "ok" text that I still needed him to come and provided a picture. Several calls and texts were never responded to - forcing me to find another contractor willing to come out. I fully understand that these were unprecedented times and would have understood him showing up later or needing to reschedule but there was zero communication the entire day of the agreed upon repair date and time. Not once did Mr Mitchell attempt to contact me during this whole ordeal. Just goes to show that in times of crisis the customer is at the mercy of the service provider. A little courtesy would have gone a long way and I would not be writing this review. Also - the repair took about 15 minutes to complete once the other contractor arrived - easy money. The person that actually came out was $100 cheaper without even trying to negotiate.

I called texas plumbing pros for help with an issue at my rental property. They sent someone to…read morethe house within 2 hours of me calling and their rates were extremely reasonable! Will definitely be using them in the future, should any more issues arise at our property.

Just hired the 210 Plumbers after my Dad recommended them. Wow! Such nice people! We had a dripping…read moreshower and Steve changed it plus noticed our faucet was splattering all over the place and just fixed it for nothing. We also asked them to flush out our water heater which they did very quickly. Everything was at a very reasonable price. I love how Steve took the time to explain to us what he was fixing and how to take care of it going forward. One thing I've learned is to always listen to my Dad! His recommendation was spot on!

I needed to replace my toilets & 210 Plumber did a great job! They were on time, worked…read moreefficiently, & were very nice. I had additional questions & they were happy to help & assist. The workers were very friendly & professional. Would call them for any plumbing needs!

I had my original work done (clear washer drain) Sat Aug 16th, estimeated time of arrival was set…read moreat 10 am. The hydrojet was a great was a great service but did cost $649. I got an estimate for a broken pipe but they could not do it Saturday. The owner said his employee come back Monday between 9:30 am and 12:30 to make the repair but he thought they would be here around 10am. I waited and waited. At 12:35 I get a message that the repairman is on the way. I called their office and the automated response says my call cannot be completed. Then I get a call back from the owner saying his worker will be late. I questioned why no one let me know he would be late and the owner said they had an emergency. I then asked why no one let me know I would be waiting and I would have the option to possibly postpone the appointment, the owner said he did not need the attitude from me and said then HE was going to cancel the appointment. I said Ok and hung up. It is too bad because I liked HIS work ethic and HIS knowledge.

They responded right away and sent a tech out even though it was late at night on a Friday. Plumber…read morereplaced a few kinked hoses and was able to fix a leak coming from our water heater. They also offer a military discount so definitely ask. The repairs were EXPENSIVE $800. Would have been about $100 more with no discount! They also did leave the hallway where they were working quite dirty.

I had an amazing experience with these guys! Ian, Jeremy and Gabby all came to the rescue when my…read moredrains weren't draining Will be going with Air & Drain Works for all my future plumbing and hvac needs!!!

Long wait for refund…read more I Prepaid Air & Drain Works back in April 2025 for plumbing and excavation services that were needed to access a drainpipe under the house. I ended up doing most of the excavation and all of the backfilling when I saw the high fees on the detailed statement given to me after the payment was made..... Update (2026): Following my previous review, I was eventually issued a partial refund from Air & Drain Works after continued follow-ups. While I appreciate that a partial refund was finally provided, the process took significantly longer than expected and required repeated contact to resolve. This update reflects my personal experience and the outcome of my refund request. Note: The onsite plumbing staff were professional, knowledgeable and friendly. I am satisfied with the services rendered.

What a pleasure working with this company. I had a yard leak and contacted this company for help…read more They were quick to answer my call and provided service on the same day. They were very respectful and price for repair was very reasonable. I would highly recommend this company for your plumbing needs in San Antonio.

We can't say enough good things about Santiago and Alamo Plumbing Solutions. Bar Louie at La…read moreCantera had a leak that was impossible to find. Five separate commercial plumbing companies were called, La Cantera's own contractors came out, and the diagnoses ranged from either "there is no leak" as water LITERALLY ran around their shoes to "we have no idea, good luck." Santiago spent 8 hours of his own time to finally find and diagnose where the leak was, then was able to fix the leak, and even repaired all the damaged area around the leak. For all of this was prepared to pay a HUGE bill, and thought maybe he even forgot to print out part of the invoice, but he confirmed it was all there and the cost for all of this was what I would consider extremely reasonable. Again, if you need any plumbing done, big job or small, cannot recommend Santiago and Alamo Plumbing Solutions enough!

I had an appointment time between 1-3pm. They were to call an hour before to let me know they would…read morebe arriving. At 2:30 I called (as I hadn't received a phone call). Santiago told me his men were on a job and he couldn't tell me an estimated time when they would arrive. Because I needed the service done that day, I waited. I called again at 3:30, no one answered and I left a message. I called again at 5:30 and Santiago told me that the men should have been done working one the previous job at 1:00pm, did he want me to call and find out where they were. I told him yes and to call me back with a specific time he would be at my house. It was 6pm by this time. When he called back he said he might be there by 8:30 and he wouldn't charge me the emergency fee!! The whole thing is ridiculous. There was zero communication unless I called. If they had too many jobs, have the courtesy to call me so I can find a plumber who will show up on time.