I have had a positive experience with this company for years. The technicians are highly trained…read moreand professional. Recently one of their techs, Graydon Damron, came in for a yearly matainence on my RO system, and he provided great service, going the extra mile and efficiently finishing the job. And, with a smile!!! Thanks for great service!

They came and got the work done and the previous review no longer applies to the Water filtration…read moresystem.

Awesome company with big ideas to better the planet. Come and buy a cloud station here for…read morerefreshing water so you can feel good about the planet, your company, and yourself.

Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

Augies has been taking care of my soft water system for several years now and I couldn't be…read morehappier. They are knowledgeable, efficient and very fair.

Having just moved into a new home has posed some issues which include some older items such as a…read morewater softener. We called one company and was told the softener was no longer softening our water and we would have to spend $6000 to replace it. We were very surprised, so we called Augies Water Systems, the name and phone number that we found on the water softener. A technician came out and looked at our existing units. His conclusion was that the water softener was indeed softening water. He replaced a few items for around $30.00 and a service fee and suggested we have the units checked annually. He was on time and quite thorough with his visit. We were so impressed and lucky we had called this company. I would highly recommend Augies Water Systems. I wish all companies were as competent and honest as they are. I have no misgivings who I would use for the maintenance of my unit in the future!!! Sherrie Anderson

PureLux is pure convenience. Professional personnel such as Josh and their installers, they are not…read morehere to waste your time.

True to the superb reviews I read of Josh's professional service on Reddit, my experience was a…read morevery professional and exceptional service. I purchased the Water Softener and Reverse Osmosis drinking water units for our home. Consultation experience: Josh was the first vendor to contact me after listing my search on on Yelp. He came promptly for an in person presentation to test the city water in my home and explain all the options. I was very impressed by him not trying to "sell" but rather ask questions to learn what specifically I was looking for the use of my home water. Once I decided on going with PureLux H20, he was able to send his technicians out to my home within 4 days to install the unit. Workmanship experience: Hardy and Hugo were the technicians, and they were extremely informative and diligent. They showed up punctual to the time they gave me in advance. I appreciated that they were very conscientious to ask all the questions in advance of where I would like the unit installed, briefing me on ease of access location as well as possible noise that might be a disturbance if too close to an indoor room. The installation was done within the time frame they gave me, and they left the work area clean after they left. Follow up: They came out again to my home after the unit was installed for follow questions and calibrations. All throughout the service, I was very pleased by the genuine concern for providing the best customer service from Josh, Hardy and Hugo. Water quality difference: The water in my house now is noticeable softer (no mineral residual left on glass) and the drinking water from the reverse osmosis now tastes much better, without the chlorine taste from the city water. Hardy connected the reverse osmosis unit to the refrigerator (for ice maker, and water dispenser) in addition to the tap spigot. The quality difference in our home water is noticeably better in all respects (smooth, no odors, tastes better, no mineral residual) and well worth the investment in the Water Softener system installed by PureLux H20. Worth it, of course!!! I would highly recommend PureLux H20 for the personal customer follow-up and professional service. The price of the three vendors on Yelp I searched was also the most competitive offer which I received from PureLux.

Sol Wave Water generously provided 10 water stations once again for the SB Senior Expo. The 1300…read moreparticipants enjoyed staying hydrated while they visited over 140 vendors sharing information, health screening, resources, swag, and connections. We are grateful to Sol Wave for continuously supporting the elderly in our community. Thanks Lori & Steve! You are the best.

Sol Wave graciously donated eight five gallon water jugs, complete with nice ceramic dispensers &…read morestands for the annual Santa Barbara Running Association 5K/10K Resolution Run on New Year's Day. Lori, Andrew & Daniel were a pleasure to work with. Even the pick up/drop off was EZ. They truly care about their community and the product that they provide. Amazing!

The absolute best. Just had a new soft water system installed by service technician Mike McClain…read more What a great job he did. Totally professional. Light years ahead of what I previously had. The price is very affordable, and that's a big plus as well. Thank you.

The very poor Rayne sales agent failed to tell me that there would be a chemical taste to the water…read moreand that the system would have to be turned off before the plants in my yard could be watered, once the system was installed, and that a financing plan to pay for the system was available. The very poor Rayne installation technician did not notify me that the water to my home would be turned off for a half an hour to install the soft water system. The very poor Rayne office director failed to return any of my calls asking for assistance regarding the soft water system. Generally, when the Rayne office number is called the office staff immediately say 'Hold Please' and put the call on hold without giving the customer a chance to ask to speak to a specific staff member. When I gave the Rayne office staff my credit card number over the phone to pay a bill, later the office staff could not find a record of my transaction and I had to again give them my credit card number. If I had it to do over, I would NOT purchase a system from Rayne! They are incompetent!

AHLEM is very knowledgeable and gives us great Info how to improve the quality of our drinking…read morewater. Highly recommend his MultiPure AquaPerform system. Doesn't take a lot of space under our sink area and made our water ultra clean!!

From the owner: Internationally NSF Certified read more

Visited this location to fill up some 5 gallon bottles on the way home from evacuating from a fire…read moreseveral weeks ago. It's set up like my local "water store" except more spacious and a plentiful inventory of bottles of various gallon capacities. Also, they have self serve spigots of different types of water; reverse osmosis water, alkaline water, and distilled water. The attendant was also very nice and attentive, ready to help or answer questions from anyone in the store. Lastly something to note, while they have dispensers of RO and distilled water outside for off hours water bottling filling. They don't have an option for credit card payment. I feel spoiled saying this but my water store's outside dispensers has a credit reader in addition to taking bills and coins. That said, that's the case with all water dispenser kiosks next to grocery stores in my area. So perhaps my local "water store" is equipped in that way as a matter of (business) survival/competition. It's fine if you're accustomed to having change or cash and if one refills during business hours you're good. I would certainly recommend this location to anyone wanting high quality water.

Great water, reasonable pricing and a friendly and helpful staff. Highly recommended!read more