I have had a positive experience with this company for years. The technicians are highly trained…read moreand professional. Recently one of their techs, Graydon Damron, came in for a yearly matainence on my RO system, and he provided great service, going the extra mile and efficiently finishing the job. And, with a smile!!! Thanks for great service!

They came and got the work done and the previous review no longer applies to the Water filtration…read moresystem.

I don't leave reviews and this review isn't even coming from me. I am leaving this review on behalf…read moreof my 4 cats. We just moved down to SB and I love to give my pets filtered water. Over the last 48 hours ALL four of them chug this water like I have never seen before in my life. They cannot get enough of it. I was on a 10 minute FaceTime call with my mom and the entire time my two cats are fighting to stuff their face in their designated table water glass. My kitties are so beyond hydrated now because of their love for Sol Wave water. Please never go out of business because I don't know what they'll do without you!!

Sol Wave generously donated water for a local fundraising event benefiting our non-profit. Their…read moreentire team was incredibly kind, responsive, and easy to work with throughout the process. We truly appreciate their willingness to give back and support our local community.

Augies has been taking care of my soft water system for several years now and I couldn't be…read morehappier. They are knowledgeable, efficient and very fair.

Having just moved into a new home has posed some issues which include some older items such as a…read morewater softener. We called one company and was told the softener was no longer softening our water and we would have to spend $6000 to replace it. We were very surprised, so we called Augies Water Systems, the name and phone number that we found on the water softener. A technician came out and looked at our existing units. His conclusion was that the water softener was indeed softening water. He replaced a few items for around $30.00 and a service fee and suggested we have the units checked annually. He was on time and quite thorough with his visit. We were so impressed and lucky we had called this company. I would highly recommend Augies Water Systems. I wish all companies were as competent and honest as they are. I have no misgivings who I would use for the maintenance of my unit in the future!!! Sherrie Anderson

Awesome company with big ideas to better the planet. Come and buy a cloud station here for…read morerefreshing water so you can feel good about the planet, your company, and yourself.

Ethan is AMAZING! What a relief to have a dependable, dedicated, competent, and friendly plumber…read more Ethan truly cares about the customer and recognizes how stressful plumbing issues are. But once Ethan walks in the door, I sigh with relief because he'll get right to work (he knows his stuff!), fixes the problem (dang tree roots!), and keeps me apprised of what's going on. I can also trust Ethan to not dilly dally and rack up the charges. The cost is always fair and reasonable. The best thing about Ethan is he communicates! He responds quickly, gives an ETA, will refer me to Nathaniel (great reviews on Nathaniel too!) if he thinks he can't rescue us quickly enough, and he always is so personable! Ethan was at our house until 6:30 tonight and we invited him to stay for dinner! He didn't take us up on the offer, but that's what a great local Goletan (Go, Chargers!) that he is. And our toilets are working again. Ahhhhh. Tonight I've already referred two people to Ethan at Channel Plumbing. So impressed and grateful. Thank you!

Per the new plumbing company we hired (as our water tasted terrible and we kept getting sick):…read more "Here is what I found regarding your reverse osmosis system: The drain and the product lines were switched so that the product water was going to drain, and the drain water was going to the faucet. Additionally, the drain flow restrictor was missing. I also discovered that the membrane was no longer functional, this could be from the RO being hooked up incorrectly. Additionally, the automatic shutoff valve was broken but that was likely unrelated. [Please see photo of water reading showing unacceptable levels coming from the RO--647 PPM!!]" For context, 50-150 ppm is considered the optimal TDS range for drinking water. So, we had been drinking gray water for months! Which explains the terrible taste, and why we kept getting sick. In fact, I was hospitalized with acute appendicitis and had to have an emergency appendectomy ($45,000 hospital bill). At the time they asked me if I'd traveled to any foreign countries and drank the water!!! I'm just sick about the entire thing. So, on top of my $45K hospital bill, we had Channel Plumbing's bill for $887.38 and then the new plumber's bill for $1113 to fix their mistakes. We contacted Channel Plumbing and shared the new plumber's findings as well as the photo of him testing the water from the RO faucet at 647 PPM, and they refused to do anything at all other than argue with us and then go dark. Their extreme negligence could have quite literally killed me.

Hot Water Heater Problem was quickly taken care of by Carroll Plumbing. Required a replacement tank…read moreand the front office guided me through the process with the vendor that allowed for a free replacement. New tank was installed very quickly. This is a first rate company.

There are two plumbers in town with the name Carroll. RJ Carroll and Sons, on Salsipuedes St. and…read moreCarroll Plumbing & Maintenance on De La Vina. They both use red trucks. Do not make the same mistake I did and call Carroll Plumbing & Maintenance. They did a lousy installation--very slanted tank (which will likely hold more residue and shorten its useful life), a gas hose that stuck out so far that it prevented use of lower cabinets, they didn't replace the cap and left a mess from their work. Plus, they damaged one of my cabinets, so that it was unusable. I sent an email with images laying out the lousy job and damage, suggesting that they should have done a great job after damaging my cabinet, asking them to return to resolve the installation issues. Note that I did not ask them to repair the cabinet. The office manager asked that I call, and when I did, she proceeded to blame my painters for the cabinet damage--painters who helped remove the cabinet and get the new not water heater in place, PRIOR to pointing out the cabinet damage. She suggested that I was lying when I clarified that the painters had not done the damage. She informed me that my custom Columbia cabinets from Hayward were "cheap" and that I should have replaced them anyway, so she should not take any responsibility for their damage, even though I had not asked them to pay for the repair. She also said they never wanted my business in the first place (apparently, they don't like Rheem hot water heaters, which I had to use as my failed unit was still under warranty), so I should pay them immediately, upon them fixing their poor installation. Wow!!! A bully, poor integrity, a total lack of professionalism and a really lousy work ethic with the installer.

Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

Great service, Luigi installed our Whole House water purification system…read more Very professional, clean work and explained evreything well. Highly recommend. Rudy S.

Luigi is the best plumber we have ever used! We have been through many local plumbers with three…read moreremodels, and none of them can compare to Luigi. He has responded to our calls right away, helped us with replacing a burst hot water heater and multiple other plumbing problems. Always courteous, professional, prompt and reasonably priced. I recommend him to all my friends and family!