Contacted them in October to inquire about new client availability. Was told there was a 2-6 week…read morewaitlist, which I elected to get onto. I was told they would call me once space was available, but I contacted in November and early December multiple times with no response. Finally got a hold of someone in mid-to-late December and was told that I needed to "keep waiting." Got in contact with a clinician in early January who stated he would attempt to get me into their program, but haven't heard anything since and am now under the assumption they will not be taking me on as a client. Very disappointing experience, since I for a good recommendation from a find and I would have probably done extremely well in an animal-based therapy program. But due to the lack of communication from their offices it seems like I won't be able to be admitted. I'll likely continue looking for other practices who are accepting new clients, since now I've been without regular therapy for about three months and I can't sustain that with my diagnoses. I'd circumstances change later, I may try again, but I do value my time and efforts involved and it's disappointing I can't even communicate with them after I leave multiple voicemails that go in-returned. In short, if you do plan to look into their service, be prepared to wait for an extended period, and don't be surprised if you don't hear back after several attempts. I'd you need services quicker than that, just look at other programs--it's not really worth the time to keep trying it.

Amazing program! Highly professional, understanding, and takes care of the animals. I recommend…read morethis place to anyone who is looking for some help with their mental health.

I love the team at Walking Paws. I've seen a significant improvement in my dog's arthritis and I…read moretruly believe they focus on giving your pet the best care. Interestingly enough, my other dog (incredibly timid) benefits from the visits as well. He usually accompanies his sister during her treatments and at first, he was super shy, cowered whenever someone merely looked in his direction let alone tried to pet him... the whole shebang. But now he's much braver and even goes up to the doctors to greet them; something he would've never done prior to sitting in on sessions. It's so cool that everyone greets Domino and Pepper and remembers us by name. We pay out of pocket instead of going through pet insurance, and each visit's cost is very reasonable. It's a flat rate that covers all of the treatments for the day, whether it's time on the water treadmill, floor exercises, acupuncture, laser therapy, ultrasound, etc. Even better, our pup gets to enjoy all the goodies that help her focus during her rehab session. Overall, I can't recommend Walking Paws enough. It's truly changed my dog for the better and I look forward to working with them as we continue to manage my dog's arthritis.

I am extremely disappointed by the response from the owner as it is not even factually accurate. We…read moreweren't 30 minutes into the appointment, but at the very beginning. My dog didn't even get any treatment at all that day. And their therapist did insinuate it could be a neural sheath tumor. I'm not sure how the owner could dispute that when she wasn't even in the room to hear the conversation. Finally, our vet did not recommend the bump get biopsied at all. Given it's location, size and moveability, she recommended just monitoring it monthly. Also neither the therapist or vet indicated it wasn't anything serious or suggested it would be good to continue with the appointment. And they never made it clear before I left, that I would be charged the full $200 even though my dog received no treatment at all that day. The fact of the matter is rather than showing some compassion and good customer service, they chose to scare me, then take my money.

Was introduced to a new therapy method - equine therapy. It is an amazing program which pairs the…read moretherapy horses with a licensed mental health professional to offer therapy sessions for military, veteran, emergency responders and front line health care workers and their families. The session was amazing. Marie from Colorado Equine Therapy and Michelle from Operation Equine helped us go through the program to experience it ourselves. I loved being around the horses and outside, away from crowds. Just that space and sun gave me a feeling of peace. A sense of relaxation and purpose. The purpose - to give myself a break. The team is fabulous and they are welcoming. They are donation based and also pay it forward. So call them and find out more!

If I could I would leave no stars. This company has terrible customer services. They do not get…read moreback in contact with there customers. I feel like they are a scam. They have caused me even more stressed and anxiety.

They did great, with the letter, we did have some problems with emails getting to each other but…read moreafter this was fix everything when very well. This is a good services they provide for us, thank you so much for helping me keep my loving animals with me, in my home for the rest of our lives together.