5 stars The BEST! We love our 109E and the guys at Sunset RV! They are hands down the best and most…read moresupportive group of people! We had a wheel come off our trailer in the middle of the night on a road trip and with the help of Enroute with Chuck & Cherie and the guys at Sunset RV we were able to make it to the sunset RV owners rally! There is no way that we would have made it there without them! Jason from Sunset Park was amazing and incredible and again we can't say enough good things about Sunset RV! They took care of our issues and well as addressed some minor repairs. The staff is so friendly and caring. We toured their amazing factory. Yes, you may encounter from small issues with your trailer but rest assured they will always go over and beyond to help you! Thank you, Aloha, and Mahalo Sunset RV and staff we love you! You saved the day!

They are so attentive to customer needs! I love the community they have created with fellow…read moreowners. I have a Sunray 149 and love it! It's perfect for me and has lots of charm. What I also love about them is they take feedback from customers to look for future modifications but always keep quality, weight and price point in perfect balance! All warranty work plus some upgrades were done in no time at all!

We bought a new 2024 Rockwood 2720IK in late July. As other reviews have stated, the price…read moredifference is significant so we drove from NC to IN to pick it up in late July. My wife and I loved the area and plan to pass through again one day. The service desk has been consistently respectful & helpful but although the sales staff was nice they were also condescending at times. I understand that the manufacturer is responsible for the build quality and components used but I did ask for the camper to be inspected for issues weeks before arriving and I was told that was part of their process. The camper had a few defects... hot water heater needs to be replaced bc it's leaking, slide topper needs to be replaced bc it's sagging and holding water and the biggest issue is that the slides leaked all the way home. When we arrived at home, the kitchen floor had a puddle of water on it because all the slides have a hole exposed in the bottom corners. I specifically asked for a service tech to inspect the slides before we arrived and they were obviously not inspected. We decided to upgrade the batteries because we were told they were AGM, only to find out they were flooded when we got home. When I discovered that they were flooded I called to ask what's going on and found out that they don't sell AGM batteries at all. To their credit they did issue a full refund but this revealed a lack of knowledge by the staff. We did receive a very thorough overview of the camper but we can't remember his name. We learned a ton of things about our new camper and even things about our existing camper we didn't know. We were very grateful for the walkthrough. They also did a great job sealing the roof. I just wish they put the same effort in making sure the slides didn't leak. Due to these defects we were only able to use the camper for 1 trip since the purchase because it's been sitting at a dealer in Raleigh waiting for the parts since mid September. We have decided to never buy another Rockwood and never buy another camper at this dealer.

Very upfront with you on pricing, huge selection of RV's. No haggle pricing, and you fill out a…read moreform regarding your trade. Best prices in the area!

They were very easy to work with. They gave me a quote over the phone and stuck to it. I would…read moredefinitely recommend them. The quality of work was excellent. They even fixed my windshield wipers so they fit like they are supposed to. Op

The guys at Royal RV have gone above and beyond to get me into the perfect camper. Kolin, Josh, and…read moreTerry made my experience buying from a dealership top-notch, from shopping and looking at options, to financing, to continuing to help me after the purchase was complete. I highly recommend going to see these guys if you are in the market for an RV, I definitely will be back in the future!

We were staying in Shipshewana and had a problem with a front wheel bearing. I checked the reviews…read moreon Allegiant and called Tony early in the morning. He informed me he had room for me the same day. I drove my rig over and he not only took care of the front wheel, I also mentioned having problem with one of my slides not working correctly. Tony and his crew took care of both problems and had my rig to me the same afternoon. Clean shop and very reasonable price.

We were sideswiped on the highway and needed repairs. Allegiant was recommended to us and boy, are…read morewe happy with the quality of repairs and service! The workmanship is outstanding! We were kept appraised of the timeline as work went along. Although it took a little while due to supply chain issues in the RV industry here in Elkhart, it was WELL WORTH the wait. Our rig looks brand new. It's a beautiful job well done. We wouldn't hesitate to drive a distance to come back to Allegiant for any future repairs or service needs. Although it's a small shop, it's mighty. The staff is professional, courteous, and well skilled in dealing with any repair or body issues you might have with your RV. If you read the reviews on Google, they are a 5 star company in Middlebury, IN, and we can't say enough about how well we were treated and how beautiful our rig looks. We left a positive review there, too, we are so grateful for the awesome job you did. Thank you, to Tony, and the professional skilled people you have working for you. You are a true asset to the Elkhart RV industry.

They were great people they kept their quote, and the work was great very friendly and helpful…read more They are great people to work with very professional highly recommend them.

From the owner: Specialties: RV Repair…read more Products: RV Parts, RV Accessories. Services: RV Service, Awnings, Rubber Roofs. Locations Facts: Behind Arrow Industrial Sales.

We own a used Cruiser 2552, we have gotten help and repair and a tour when we took the Coach in. No…read morecomplaints! Picture below adding new awning, Coach didn't have one. Shop is clean and efficient.

Incompetence and indifference a bad combo. Bought a used unit they had taken on trade. Unit well…read morecared for with low miles. Ensured multiple times how unit had been winterized, oil changed, and that unit was ready to roll. Asked twice if a pre-delivery inspection checklist was utilized. Ensured they did so, and that it was completely ready to go. Took unit straight to outdoor storage for 3 weeks and had several days of freezing temps. Weather warmed for a short time, so we used the RV. Discovered unit had not been winterized, grey tank was ~2/3 full, black tank ~1/3, no anti-freeze in pipes, oil not changed, generator exhaust pipe was hanging loose below unit, all tires low air pressure. Brought unit back expecting nothing more than an explanation of how this happened, an apology and a quick fix of these items. No apology, empathy or taking of responsibility. Reluctantly agreed to fix the items but made us leave it without a clear return date, which ruined our planned Thanksgiving trip. Upon pickup, thought we would get a better explanation and some kind of apology, maybe a wash of the RV to make us feel a bit better... but instead, more excuses, double talk, indifference and attitude. Do yourself a favor and avoid this place... we are certain, the same stuff is happening with their own Phoenix products. Quality assurance and customer service would be evident throughout the company if they were important to them! Like Share

Camping World Coldwater sold me a brand-new RV that was unsafe, misrepresented, and an outright…read morelemon -- and then lied about nationwide service to get the sale. I spent three months researching before choosing the 2024 Coachmen Cross Trail 20XG. In December 2024, I found one at Camping World in Coldwater, Michigan, and was especially drawn in by the advertised Renogy battery upgrade. I spoke with Mike in sales for weeks, negotiated pricing, and even planned to fly in from Texas to buy it. The day before my flight, I called to confirm and was told Mike had quit for another job. I still went, trusting the "benefits of a nationwide chain." That trust was a massive mistake. Here's what happened immediately after purchase: * First night: No heat. I had to sleep with the engine running just to avoid freezing. * Day two: Gasoline poured out from under the RV at my first fuel stop. Good Sam, Ford Roadside, and AAA were useless. Ford and Coachmen pointed fingers at each other until a mechanic discovered the generator fuel line was only zip-tied up -- a sloppy, dangerous shortcut that caused the leak. * Nationwide service - a flat-out lie: Coldwater sold me this RV with the promise I could get service at any Camping World nationwide -- especially important since I live in Texas. That was a sales tactic, nothing more. When I actually needed help, Camping World Texas flat-out refused to touch it because it was purchased out of state. After dozens of calls, I was told they "can't know every state's rules." That's not a detail -- that's deliberate deception at the point of sale. * The real cause of the heat issue: An independent Texas shop (NOT Camping World) finally discovered a stray bullet lodged in the AC/heating system. The entire system had to be replaced under warranty -- less than a month into ownership. * Other disasters: * The Renogy battery system has never worked reliably despite three mechanics trying. * The awning fell off because screws weren't tightened. * A side compartment literally collapsed and won't lock. * The tank sensors have never worked, even after six shops in three states. * Most recently, coolant started leaking because a hose was routed against an engine belt until it wore through. This wasn't just bad luck -- this was negligence, dishonesty, and complete lack of accountability from both Camping World and Coachmen. They sold me a brand-new RV that was unsafe from day one, and then abandoned me when problems appeared. From a gas leak, to a bullet in the heating system, to falling parts, failing batteries, and endless lies -- Camping World Coldwater sold me a lemon and washed their hands of it. My advice: RUN from Camping World Coldwater. They will say anything to close a sale, and then leave you stranded when the RV inevitably falls apart.

We went to look through RVs unaccompanied and we were told the RVs are locked and you have to have…read morea salesman with you. Nope! We left.

No customer service! Received broken part. Filled out return ticket and emailed pictures. No…read moreresponse! Called several time, only to get a recorded message. No response to messages! Worst online ordering experience I have had!

Terrible decision to order from them. They make it impossible to return an order if you get the…read morewrong part. They wait and stall and won't reply with instructions until the return window of time expires. Do not use this vendor. They are so typical of the RV industry in general. Big promises but nothing more than stone wall until the consumer gives up and goes away. Zero or negative stars if possible