This place do not have their act together. They promise some…read morething at the enrolment but deliver some thing different. When call on 24/7 number they hang up and just let you wait in the que. They said that nurse will come but I never heard anything from any one back . If anyone really care about their loved one. My advise is stay away from this place as far as you can. Their service is big lie

Liz was the absolute best-responsive, caring and compassionate. Though we ended up having to switch…read moreservices because they aren't contracted with the hospital, who had their own, she continues to check in and encourage and support our family. I'm grateful for her; she was an angel in a time of grief and loss.

This facility is clean and the staff is exceptionally friendly and knowledgeable. I've had…read moreexperience with other hospice facilities and Angela sets the standard for quality care.

There is a staff member at the Angela Waterford hospice facility who is horrible. The first night I…read morearrived after-hours, frazzled and heart beating in my chest, she coldly opened the doors for me when the automatic opener didn't work, then coldly marched down the long corridors in silence- obviously annoyed that she had to leave her desk. I have caught her gossiping negatively with other staff members who, though mostly lovely, seem intimidated and unduly influenced by her military style meanness. There is very little family support at the Waterford facility (grief counseling once a month) and adding an unwelcoming, unkind personality to the mix during an already stressful and surreal experience is too much to deal with. There's a reason for the saying ''one bad apple spoils the bunch.'' She seems to be a ringleader... and her energy is a downer.

I am so thankful that my family worked with Honor Hospice during my mothers final days. The entire…read moreteam was respectful, compassionate and supportive to my mother and to our family. I would recommend the Honor Hospice team without reservation.

The Honor Hospice team provided exceptional care of my mother during her final days. They were…read moreattentive, compassionate and professional. Honor Hospice worked with the facility my mother was in to ensure that she was comfortable, and advocated to ensure my mom had everything she needed. I am grateful to Honor Hospice for the support they offered to our family during a difficult time.

very clean facility , two large cafeterias lots of activities a rehab center…read moreand a verry friendly staff

My grandma is there right now and while it looks nice, the staff have been horrible. As the other…read moreratings have said-avoid this place at all costs.

We appreciate the care my family member received in the rehab facility. We especially are grateful…read morefor the guidance offered by the nursing director Amy as we faced tough decisions.

Nursing care, PT & OT were excellent. Office/social work staff along with directors need to get on…read morethe same page with care of your loved one. Your admission meeting is an entire week after your stay begins. NOTE: only a short term stay facility. It never used to be. Try repeatedly to push the patient out the door even though the patient is no where near ready to leave. Your surgeon or PCP have no opinion on their patients care. They should be the decision makers. Instead the office staff blames early release on the insurance reviews which are completed by people in another state who only rely on the notes from staff. So unprofessional, & cold! Only Marywood's physician who is elderly himself makes the decision on when they are ready to go. This is NOT how our senior community should be treated.

Taliba Daniels.. Is a great worker and tech for st. Marie's…read morehospice people love her tremendously. She's a hard worker and a great medical activist.. she shines every where she goes. My name is Marcus. And I'm head management at blessing hand s.

We spoke with several hospice services and we're glad that we chose St. Marie's Hospice! The level…read moreof care and service given to mom is nothing short of Amazing! Thank you St. Marie's Hospice for all you do.

I can only judge them on the aesthetics and it's a beautiful place. I love the setup of the living…read moreand social areas, they are so comfy and they feel like you are outside with nature. They have a baby grand piano, a nice activity room where they were playing bingo! I really liked the coffee area, it seemed fully stocked with really good stuff. The staff seemed very nice from what I saw, especially Penny the Activities Director. It is a beautiful facility and I think any senior would be lucky to live there.

I can't speak highly enough about the administration and staff at American House West Bloomfield,…read moreparticularly Executive Director Megan Mirza and Carrie, the head of housekeeping. My mother was initially quite unhappy about having to leave her home at age 93, but the TLC she received from these women and others at American House helped enormously. They treated her with respect and gave her opportunities to talk. The Director's background in social work was quite evident, and this place never felt "corporate." We eventually moved my mom away from Michigan to be nearer to family, but if she had stayed in Michigan, American House West Bloomfield would definitely have been her long-term home. Sharon Moeller

Karaoke Shows every 3d Wednesday for Seniors. Open to Residents and to outside guests. I attended…read moretoday, and had a chance to sing duets with Jennifer of Zack's Karaoke Hosting. I enjoyed hearing songs from the 60s, 70s, and 80s. Some were done well by amateurs like me, and there were also several professional level performances of Some Enchanted Evening, At Last, and Fire. Host Jennifer also has a professional quality voice for songs like Up Where We Belong and Journey's classic hits.

After my 92 year old father fell for the last time, leaving him helpless, and in and out of…read morehospitals and rehab, we found Orchard Manor, and boy are we glad we did. Rodica and her staff are absolutely amazing and HANDS ON. Erica, one of the staff, really took such good care of my dad and my brother and I slept better at night knowing this. The hospice nurse went for regular visits and would text us updates immediately. The food is homemade and the house so clean you could eat off the floors. I highly recommend Orchard Manor for your loved ones.

My aunt received wonderful care at Orchard Manor, from the day she moved into the brand new home…read moreuntil she passed away. Rodica and her staff were kind and caring and very professional. Phone calls from Rodica could mean bad news, but always came with calm, thorough presentation and compassionate advice regarding options. I NEVER had to worry about my aunt, even when I couldn't visit as often as I'd have liked. She wasn't always an appreciative resident, but she was always well cared for. Meals at the dining table provided home cooked food and social interaction. Orchard Manor is a welcoming home, where residents and their relatives/visitors are treated like family.

Turnover of good people, for those that don't show up or show a different day. Pills aren't…read morereliable. I am going to look for another hospice.

Awful, awful, awful! The NP, Cora, was training someone during my family member's visit and…read moreactually stated, "We didn't expect him to live this long". My father heard that comment as she spoke it in the same room that he was in. He called me very upset and understandably so. What type of nurse does this ?!? TERRIBLE!! This same nurse practitioner, after cleaning my dad's ears out stated that it was not her job to do that and furthermore, doesn't get paid to do that. I was appalled to hear this! Their nurses, regular and on-call are rude and inconsiderate (Natalie) and quite frankly, should not be hospice nurses. We are talking about the end of someone's life !! Where is the kindness and consideration for human dignity? This company is terrible !! I could go on... This company took my first review down so I am posting it again! Also when they discharged my father from hospice, they discharged before they secured my father another bed and told my mother that it was her responsibility to call around and find another bed . This is the MSW's job not the hospice family''a. Just all around terrible care. They always acted like it was a chore to come out because my dad lived on the outskirts of their service area. Beware of this company!