Angela Hospice lived up to their promise of making the final moments more comfortable for the…read moreindividual and family. Not only did Angela provide professional, compassionate and person-cented care, they did so with incredible humanity and grace. Even when we came to the "nitty gritty" of finances and paperwork, they showed incredible grace and professionalism. A tip I received from a social worker was to take a good look around and "trust my gut" about whether this felt like a comfortable place for my loved one. Prima facie, it did, and in the end, it absolutely was.

A heartbreaking experience during my father's final days…read more I am writing this review as a heartbroken daughter who trusted Angela Hospice to provide compassionate care for my father during the final weeks of his life. Unfortunately, our experience was incredibly disappointing, and I would not recommend this company to other families. We were with Angela Hospice for only two weeks before my father passed away. I had already been planning to switch hospice providers due to concerns about his care. However, as his condition rapidly declined and he became unresponsive, I was unable to make the transition. I deeply regret that we did not have the opportunity to find another provider. I was paying $4,100 per month for my father's around-the-clock care at his residence, with hospice services being an additional expense. When I called Angela Hospice for assistance, I was told, "We are not 24/7 care." This response was unnecessary and incredibly frustrating. I was not expecting hospice to replace the caregivers we were already paying for. I understood that distinction. I expected hospice to provide the additional medical support, care coordination, and compassionate end-of-life services my father and family needed. Instead, I often felt we were left to figure things out ourselves. I also found his nurse to be extremely cold and lacking compassion. While she was knowledgeable, medical knowledge alone is not enough when caring for someone who is dying. Families are experiencing some of the most painful moments of their lives and deserve a nurse who can balance clinical expertise with warmth, empathy, and understanding. Unfortunately, that was not our experience. The inconsistency in care was equally upsetting. I had to specifically request that my father receive a bath, and his first week was skipped because of a holiday. I understand that holidays affect scheduling, but hospice care does not stop because it is a holiday. My father was dying, and basic care should not have been delayed. On another occasion, someone came to provide care but left because my father did not answer the door. He was physically unable to get up from the couch. He was on hospice and nearing the end of his life. How could anyone reasonably expect him to get up and answer the door? Rather than making an effort to ensure he was okay, the caregiver left. As a result, my father had to wait another week for his nurse to provide a bath. This was unacceptable. I had never navigated hospice care before. I am a relatively young woman who was watching her father, who was also far too young, approach the end of his life. I was trying to navigate an unfamiliar process while ensuring he was comfortable, cared for, and treated with dignity. Instead of feeling supported, I often felt I had to advocate for even the most basic aspects of his care. Those final days should have been about spending time with my dad, not worrying about whether his care team would show up or follow through. The lack of compassion continued after my father passed away. I was told someone from Angela Hospice would contact me following his death. When I called the next day, I was asked, "What do you need?" There was no expression of sympathy, no acknowledgment of my loss, and not even a simple "I'm sorry for your loss." As I write this review, nine days have passed since my father died, and I have not heard from anyone at Angela Hospice. Hospice care should be about more than medical knowledge. It should be about compassion, dignity, consistency, and supporting families through the most painful moments of their lives. We desperately needed those things and, in my experience, did not receive them. I recognize that we were only with Angela Hospice for two weeks, but those were some of the most significant and heartbreaking days of my life. My father was nearing the end of his life, and there was no opportunity for a second chance. I cannot get those days back, and I deeply regret that his final weeks were marked by so much disappointment and frustration. My father deserved better, and our family deserved better. I would not recommend Angela Hospice to families seeking compassionate end-of-life care. I encourage families to ask detailed questions about visit frequency, personal care, responsiveness, and bereavement support before choosing a provider. No family should have to look back on their loved one's final days and feel as unsupported and let down as we do.

My husband was at Marywood for 3 mos. I was not happy with the care. He was yelled at for having a…read moredirty diaper. He was in a wheelchair. they set him at a table with nothing to drink. His protein drink sat in his room. It was demoralizing for him. I would not recommend this place. If you are mobile it's ok but I watched many people have the same experience. Rose

Nursing care, PT & OT were excellent. Office/social work staff along with directors need to get on…read morethe same page with care of your loved one. Your admission meeting is an entire week after your stay begins. NOTE: only a short term stay facility. It never used to be. Try repeatedly to push the patient out the door even though the patient is no where near ready to leave. Your surgeon or PCP have no opinion on their patients care. They should be the decision makers. Instead the office staff blames early release on the insurance reviews which are completed by people in another state who only rely on the notes from staff. So unprofessional, & cold! Only Marywood's physician who is elderly himself makes the decision on when they are ready to go. This is NOT how our senior community should be treated.

Taliba Daniels.. Is a great worker and tech for st. Marie's…read morehospice people love her tremendously. She's a hard worker and a great medical activist.. she shines every where she goes. My name is Marcus. And I'm head management at blessing hand s.

We spoke with several hospice services and we're glad that we chose St. Marie's Hospice! The level…read moreof care and service given to mom is nothing short of Amazing! Thank you St. Marie's Hospice for all you do.

The worst!!!!! Never use this company. My special needs Aunt…read morewas dying in a nursing home. I called and said "My Aunt is dying and I can't handle this, I need help" The hospice nurse said " I was just there this morning and she was fine" well, she was not fine. My best friend is a hospice nurse with another company. I video taped my Aunt and counted her breaths. My friend said she is dying. She said ask for morphine because they gave my Aunt nothing. Dying special needs and no meds. Unreal. Still being tube fed up until the end. A total heartbreaking nightmare for me. I was screaming, GET THE MORPHINE!!! Finally she got it, surprised I was not arrested. She got it and then passed away 15 minutes later. Total nightmare that haunts me. Never use Seasons hospice !!!!!

My 95 year old Mother was under Season's Hospice care for a year at an assisted living home the…read moreentire one year Covid-19 lockdown. I depended on them to give me a full report after each visit. I found out that one nurse who was supposed to visit face to face with Mom was actually calling the head nurse at the Home to get a report from her car, and would relay Mom's vitals to me like she was actually there. When I asked the nurse about something specific pertaining to Mom, she would quickly tell me she was doing fine and would change the subject. I found out from the Home admins she was not even going into my Mom's room. Well, my Mom passed away on March 8th 2021, and not one nurse came to visit her during the last week of her life. All they were doing was prescribing more and more morphine until Mom was a vegetable and hadn't been able to eat for four days before she cruelly died. The Home asked me if I would like to be Mom's care giver the final days and had I not been there to give Mom water and whisper support to her, she might have died sooner. For the last days of Mom's life, the Home acted as if their hands were tied being under Hospice care and Hospice acted as if Mom's final days were the Homes' responsibilities. Mom passed on March 8th and I have not received any condolences from any nurse that had visited her for the past year. The only person to call was Lynn, a social worker who has been monitoring my health and well being during since the start. Shame on you Season's Hospice for not caring about my Mom even in her final days under your care. You had no problem billing my Mom's Medicare for a year though. Andy Z.

I met with Isabella and Kristie they are super helpful and kind, very welcoming community!!!! super…read moreclean 10/10 would recommend to everyone!!

My grandfather has not had a good experience with this facility. Here are the reasons why…read more 1)The director of the facility chooses to speak to family rather than the residents themselves involving issues. This contradicts the "independent" living motto and emphasizes "dependent" living. This can be harmful to senior citizens because it takes away their autonomy and makes them feel as if they cannot solve problems on their own. It also excludes residents who are fully mentally capable of communication. Not all residents are created equal - some do not have any major ailments that produce cognitive difficulties. 2)They serve cold dinners to your room and their solution to the problem is to serve sub sandwiches 3)They will skip dinners that you request to be brought to your room, and if confronted about it, the cooks ignore you and act like you do not exist. 4)When you request a drink and it is "out of stock" they do not offer a solution. Instead, they say they're all out and walk away like you are an annoyance. At least there are some good workers who hear this conversation and check the stock to see if it is truly in stock, which then come to find out, the first worker was too lazy to check and it can be provided to you. 5)They do not do laundry regularly. They blame it on staff issues. I'm fact, after requesting for two months for your bed sheets to be washed, they will continue to blame it on staff and eventually you depend on your family to come and wash your bed sheets. 6)You will get bleach stains in your clothes when they do your laundry and instead of it being the staff's fault, it is your fault for spilling something on it. They do not even offer to replace your clothing. 7)If you have circulation issues and get cold easily, and the heater breaks, it will take days to repair it most likely because of staffing. It will also take multiple reminders. Overall, it seems as though the staff talks down to the elderly like they have the mental capability of a 5 year old. They ignore, deny, and blame you on issues that the facility is responsible for. It seems as though it is a waste of money to live here because they ruin your clothes, do not bring meals to your room when offered, do not take you serious or refuse to speak to you about manners regarding your stay, and their equipment breaks in the room that you stay in. I suggest you look elsewhere for a place to live if you have an elderly person you care for deeply and you want them to be heard and respected.

I'm very disappointed in the care from day one my loved one entered this place. She was only there…read morea day and a half. When I walked into here room for a visit there was another resident in my love ones room taking food off of her tray and no one attending to her or my family member. I had to walk down to the nurse station to ask them to come to my family members room to see what was going on. In the meantime my love one was cross way off the bed and screaming that her buttocks hurt because of bedsore's. I immediately ask them to call an ambulance to send her to the hospital o treat her for the bedsore's. She never returned after being treated at hospital because she was recommended to go to rehab. They are charging us for time she hadn't been there 3 months. It seems they're only interested in getting the money and not giving the care that each resident should receive. This place needs to be reported to Ombudsman and the State LARA

There are several violations for not having enough staff, leaving residents unattended, a resident…read moreeven escaping out the window. All of these are on the Lara website! My mother was here far too long and the care continually got worse and worse. We did not have a good experience and I would NEVER recommend this place to anyone!!! The violations on the Lara website speak for themselves.

Review for Thomas Little…read more I had a wonderful experience working with Thomas Little, Leasing Manager at American House Hunters. Thomas is extremely informative, knowledgeable, and professional, but what truly stands out is his friendly and beautiful personality. He was incredibly patient and took the time to answer all of my questions without ever making me feel rushed or pressured. He was genuinely interested in helping and went above and beyond by providing helpful suggestions and connecting me with resources that could assist with financial assistance, PACE, and other available resources. What makes my experience even more special is that my cousin, Lindey Cherry-Marble, has also submitted an application with the facility for her grandmother. When we spoke last week, she shared that she had the exact same wonderful experience with Thomas. I had told her about American House Hunters, and she decided to take a tour. She absolutely loved the facility and is now waiting on PACE and a few other things to be finalized. It says a lot about Thomas that both of us independently had such positive experiences with him. His kindness, patience, knowledge, and genuine willingness to help make a lasting impression. I truly hope that everything works out, because it would be wonderful if my aunt and I could eventually live there as well. From what I have experienced so far, American House Hunters feels like a place where people are truly cared for, and Thomas is a big part of creating that feeling. I would highly recommend Thomas to anyone looking for a leasing manager who is knowledgeable, compassionate, patient, and genuinely committed to helping others. American House Hunters is very fortunate to have him on their team!

Great staff and a perfect place for mom! Seta and Nick are wonderful. Book a tour and decide for…read moreyourself!