I was recently married at Tyler Gardens and it was hands down the best day of my life. The Venue was breath taking! It is hard for me to write this review because I had such an amazing day but I would hate to see anyone else go through what we did.
I do hope that Tyler Gardens finds someone else to run wedding events. The wedding coordinator from open aire affairs was unprofessional and has no sense of customer service. I hope she takes the money she took from us and ran with, and uses it towards a class in communication and customer service.
If it were not for my amazing caterer Joey G the wedding would not have been as amazing. Everyone said it was the best wedding food they ever had.
There was a lot of unnecessary stress leading up to my wedding because the "head girl" at open aire affairs would not return e-mails or phone calls. She miscommunicated with us and instead of apologizing and moving forward she acted like we should have known. She did not show up the day before my wedding so I could drop items to her and from my knowledge NOT ONE REPRESENTATIVE from open air affairs showed up to my wedding. Literally the night before my wedding I was calling them to discuss a few things and NO ONE called me back. THANK GOD FOR MY Caterer and his amazing crew.
The venues Open Aire Affairs host through are beautiful but they do not live up to what they promise. If you book with them make sure they tell you up front what you are responsible paying for. I would hate for any other bride to get hit with unexpected fees 2 wks before the big day!
I am both shocked and amazed to read other reviews about this person. I am wondering if she wrote all these reviews. She promised when I signed with her that she would be there the day before making sure everything was ready. She also promised to be there the day of to make sure everything went smoothly. She did none of that. She could have at the very least put toilet paper in the bathrooms for us.
I hope the head of open aire affairs knows what this girl could be potentially doing to the name. I feel that we should be compensated. It goes as said when you have a bad experience you tell at least 10 people. I hope more than 10 people read this and proceed with great caution when booking with Open Aire Affairs. read more