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    Opal Aesthetics

    3.9 (8 reviews)
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    Services - Opal Aesthetics

    Acne treatment

    Anti-aging

    Pore cleansing

    2 More Services

    Skin brightening

    Wrinkle treatment

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    7 months ago

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    1 year ago

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    Plastic Surgery of the Carolinas - Plastic Surgery of the Carolinas

    Plastic Surgery of the Carolinas

    5.0(2 reviews)
    14.6 mi

    Ms. Angel was thorough with her magic laser machine, looking forward for the next session on…read moregetting my tattoo removed with grace and professionalism.

    This review is for a microblade fill-in procedure done by Anissa. I was asking around for…read morerecommendations of local brow aestheticians due to my microblade fading, and my friend suggested her and this office. After looking at some of her work of past clients via Instagram, I called the office to schedule an appointment which was a breeze -- grateful to schedule a session on my day off from work. I didn't catch the names but the staff at the front desk is incredibly welcoming, hospitable, and professional. Upon checking-in there's some paperwork but not that much to fill out. The office is tastefully decorated and the soap in the bathroom has a nice exfoliant to it! Didn't have to wait long at all, Anissa greeted me with a smile and asked some questions. She gave me options and felt the best would be a simple fill-in. She places some numbing cream to the area and you relax for 20 minutes. When it comes to color swatches, Anissa showed me 3 options where we decided on a shade that was most fitting. This microblade session felt more comfortable due to knowing how the sensation of the needle feels like - to me it's like a mechanical pencil being gently scraped in the brow area. The after-care is straightforward plus the kit she gives helps with the healing process so there's no scars, infection, and keep flaking to a minimal. The website is another good resource on what to expect and how to prepare, like pausing tretinoin treatment to not drinking alcohol the night before. Would recommend this office in a heartbeat. It's clean, calm, and the crew is very professional. May consider other treatments down the line!

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    Plastic Surgery of the Carolinas

    Total Wellness Medical Care - Total Wellness Medical Care

    Total Wellness Medical Care

    4.0(8 reviews)
    21.2 mi

    At the beginning of the year when drs office ask about deductibles I questioned the staff about my…read moremassage visits that were being billed under physical therapy. My question was"how many visits do I have for the year" ? I was told " I'd have to ask my office manager and she would get back with you". Well when I came in for my appointments I was told not to worry about it because if I reach my max I would not have to pay for anything that goes over. It would be something they would write off. So I increased my visits to twice a week. It's almost August, 8 months later and I'm being told today by the front desk clerk/scheduler that I exhausted all my benefits and from this day forward I'd have to pay$90 per visit . I come twice a week I'm not paying $180 a week for massage therapy. So I got upset and of course I raised my voice. The clerk went and told the office manager that I cursed her out. So I called my insurance company and they stated that medical offices are aware of the number of visits you get for Physical therapy. I worked for an insurance so I know they give you the amount that is allowed when you call to verify insurance. The office manager Jo (Tracy) told me that there was no way of knowing this information. So the insurance company told me that all they had to do was request a prior authorization to get more visits. I was happy at that point. I called the office back to talk with Jo, the office manager. I told her what the insurance company said. She said at this point we decided to discharge you because you curse out the person who called you. I informed her that I raised my voice but there was no malicious intent by cursing I don't even remember using curse words. I never cursed towards her. If someone called you and told you that your visits are no longer covered when this is something i clearly tried to get clarification on so I didn't have to come to this point of my benefits being exhausted. It wasn't anything directed to the office staff because she put her up to calling me to give me that disturbing info. So when I ask her if there was a manager over her or the owner. She said there is none. She makes all the decisions and none of the doctors there would talk to me. At this point I'm not sure if they have a chain because there has to be someone that signs off her check. But this really bothers me because I love this place especially with them helping me with my tight muscles. I have even referred folks there. The office staff knows me and I'm not a person that causes a scene. It's sad that I come to get my care and got discharged because of bad communication in the office with the office manager who only works part time I'm not ok with the discharge because I'm someone who really need the services What I don't get is when I ask the office manager if she knew about the prior authorization she said yes. If you knew that why would you call me to let me know my future visits would be $90. You would be calling to tell me you put in for the authorization. That's money they lost but oh well I truly believe it was another reason for the discharge because that was ridiculous Any patient would get upset if you give them false info.

    As a triathlete, I have lots of little aches and pains that pop-up. Leslie and the team have been…read morefantastic helping me alleviate my issues with the various therapies offered here.

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    Total Wellness Medical Care
    Total Wellness Medical Care
    Total Wellness Medical Care

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    Opal Aesthetics - skincare - Updated May 2026

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