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Onyx Fingerprinting & Lab Services

5.0 (1 review)
Closed 9:00 am - 5:00 pm

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4 years ago

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Midwest Express Clinic

Midwest Express Clinic

(7 reviews)

I had a very frustrating experience at this urgent care. I needed them to sign some forms for my…read moreFMLA at work, and they told me they would send the fax to the insurance company. However, they never did. When I called afterward, they told me it was my responsibility to send the documents, completely denying that they had said they would fax them. After she said that, she hung up the phone on me. This was incredibly unprofessional and left me in a difficult situation with my job.

This review is specifically for Toya Woods. I've been very frustrated with my interaction with her…read morefor many reasons. First, she never contacted me about my x-ray results despite me calling and leaving messages asking for a return call multiple times a day (for 4 days after my x-ray). Instead, Midwest Clinic just emailed me a pdf of my x-ray results without any message or explanation, which was extremely unprofessional and quite frankly alarming from the patient's perspective. Second, when I finally got a hold of Toya on the phone, she told me she would email me a referral to a specialist but of course, I never got the email. No such referral was uploaded in my patient portal either. She really does not follow-up with her patients and does not do her job properly. Now I have to make a new appointment at a different clinic and start the process again because I do not trust the providers at Midwest Express Clinic. I would avoid going here if you want proper care.

Quest Diagnostics

Quest Diagnostics

(5 reviews)

It could be my perception, but there are a line full of people in the facility, I arrived 15…read moreminutes early, checked in, and now 35 minutes later I'm still waiting. In the meantime, an apparent friend ran into the facility as the phlebotomist held the door and she went in for service. I thought she may have been an employee until she came back out, checked into the kiosk (SHE N on the monitor at 9:30) and went back in. Now I'm late for work meetings as I'm still 3rd in line according to the monitor with one person still waiting to be seen for an 8:10a appointment (8:10). What is going on????? Now the facility is FULL of people coughing and such. After complaining to a tech that people are going in and the list isn't moving, SHE N moved from 9:30 to 8:30 on the list. So now I KNOW this person jumped the line.

I just had the worst experience here. The older lady in there complaining because it was close to…read moreclosing time. They close at 3:30om and I got there at 3:15pm. I understand when it's time to go it's time to go, but your doors are open and I'm a client. I tried to be nice and tell her that I work at nights and this was the earliest I could make it in there with fasting and everything. She then complains even more about the timing of me coming. So from the time she opened the door unto the time I asked for my paperwork back to leave she was very unpleasant and rude. I had had enough of her rudeness got my paperwork and left. She tried to clean it up when I asked for my paperwork back, but by then I no longer wanted to engage her any longer. I wouldn't recommend this company to anyone if they had to deal with her.

Onyx Fingerprinting & Lab Services - laboratorytesting - Updated May 2026

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