What a refreshing experience. The entire staff and crew were courteous, hard working and professional. I received a daily update on when they would be here and what to expect. Top notch. Compliments to Josh, Adrian, Yeoman, Sean, Morgen, Freddie and Bret. Fence looks fantastic and we could not be more pleased. Highly recommend. read more

We needed two sections of fencing with gates on either side of the house facing the street. Wow! Great job by Carlos, Raul, and Hayden. They arrived just after 8, got right to work removing the old fence and worked straight through until 3:30. The gates came complete with locking latches and keys. Hayden gave me a lesson in how to lock the gates from either or both sides. They are so cool. The team totally cleaned up and removed all construction debris. Except for the new fencing you would never know they had been here. This is the second fencing project OnPoint has completed for us and should we need more work to be done they will receive a call back. Thanks guys. read more

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OnPoint built us a 100 ft chain link fence along a creek side during a rainstorm. They set the posts in concrete, waited a day for it to cure, then stretched the chain link very tightly along the fence line. This fence will last years! Ernesto and Miguel were happy and very neat, spending their last hour here cleaning mud off the black posts and shoveling up minor spills of concrete dust. Highly recommend! read more

Great service and communication. We were asked lots of questions to make sure we got exactly what we wanted. Very happy with the timing and results. Thank you! read more

Have not dropped the hammer yet, my initial response and meeting were top notch. Katie and Ryan are true professionals. Thanks for everything. read more

A section of my fence had some panels falling out, so I hired OnPoint to replace the section. The replacement went smoothly and I paid ~$800. About 4 months later I noticed the panels warping and a piece of the wood bowing. I reached out, and they responded promptly and sent someone out to take a look that day. The guy they sent fixed the piece of wood that was bowing, but said there was nothing he could do about the panels separating. Later that day the office manager sent me a one-line email: "It looks like the panels are pre fabricated and we are unable to repair." This was less than five months after installment. I responded asking what the company would do; and received the response: "I'm going to review your project with Serge and I will get back to you on Monday." Monday passes without a response. I followed up Tuesday, and received this email: "The panels were altered by the weather and what the lumber does naturally. After speaking with Todd, he explained to you that these panels came pre fabricated and "in green". Unfortunately, when they expand and contract it can cause movement. The panels were purchased at home depot. We will look into their warranty." More than two weeks have passed and I have heard nothing. Had I been informed that the panels would start separating after just a few months, I would have readily paid more for a higher-quality replacement. Unfortunately, I was not given that option - I (mistakenly) assumed I would be getting a high-quality product. Given the additional cost of staining, I'm now out ~$1K for a brand-new, mediocre-looking section of fencing. read more

On Point - Section of fence installed by OnPoint. Photo taken 5 months after install. - Fences & Gates Near Me - Salem, Oregon

Customer service is everything! It's what people remember, even if the product is done well. A companies customer care should match the final product, in order to earn the trust and respect of customers, their referrals and repeat business. In September, my husband and I hired OnPoint to build a fence between us and our new neighbors. Our new neighbors agreed to split the costs, which included custom gates for each home owner. I'm reviewing on behalf of my husband and my experience, not our new neighbors. And I'm not sharing all the troubling details. The fence itself was satisfactory and the builders had good communication, as we expected. We appreciate that. Unfortunately, the back end emails, phone calls and other communication with office staff was difficult and left much to be desired. It was stressful! There were errors on the estimate and miscommunications from office staff about billing. What my husband and I experienced could and should have been avoided. We consider OnPoint rates premium compared to other local fence companies. After investing thousands in a new fence, I'd rather be writing a 5 star review but that was not our experience. read more

We wholehearted recommend OnPoint Fencing and Decking whose crew did fantastic work installing our new fence and automated driveway gate. Hardworking Todd and Nate built the perimeter fence to fit on our slope and Carlos, Cam and Adrian helped get our gate to fit and operate on our oddly angled driveway. The project MVP, Michael, fabricated the lovely gate and made numerous trips to our site to work out the details. It works like a charm thanks to him. Brittney, our contact person, made sure we got appointment information and all our needs met. She impressed us. Every crew member was personable and professional in interactions with us and seemed genuinely committed to making sure we were 100% happy with our new fence. They succeeded. We had talked to numerous companies about installing an automated driveway gate and fence. This was a project we did not want to do but the increased destructiveness to our gardens by the ever growing local deer herds made it necessary. We are very glad we chose OnPoint Fencing. read more

On Point - A fawn considers OnPoint Fencing project ramifications - Fences & Gates Near Me - Salem, Oregon

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On point just finished our new fence and we're extremely happy. There were a few minor hiccups but everyone did everything they could to get it right and we are thrilled. We got bids from multiple companies before moving forward with this project. On point wasn't the cheapest but also not the most expensive. We went with them because we honestly just felt this company would be the best fit, and they were. Brittany and David were phenomenal and would highly recommend them. read more

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Work was mostly completed on schedule except for the gravel which was completed over a week later. I'm satisfied with the result as the dogs have not escaped since installation. I think they had some labor/scheduling issues but the end result was great. read more

Very responsive and nice. Very quick to get buds right away and didn't waste any time, which I really like

I hired them to build a cedar fence. They were very good to deal with from start to finish. The fence is beautiful. They do great work and stand behind their work. read more

This company was very professional and really understood our needs. However, of 3 bids, their's was the highest by quite a bit so we did not hire them. read more

Paul and his team did a fantastic job building/expanding our deck and installing a fence. Paul had great design ideas and we were able to get on their schedule quickly. The project was completed quickly, the quality of the work seems great, and the price was fair. The guys worked really hard. Would definitely go with them again. read more

We interviewed three companies for our fence and chose Eddie and OnPoint. From start to finish Eddie was honest, friendly, equitable and fair, and did a fantastic job on our fence. He and his crew were on time and so easy to work with. The job was finished in a day and a half and he stopped by a couple of days later to check on things and make sure the cement was settling well. We are going to have Eddie and his crew do our back fence later on this summer. We are VERY pleased and highly recommend OnPoint Fending and Hardscape for all your fencing needs. read more

On Point - Fences & Gates Near Me - Salem, Oregon

To my surprise, On Point fencing used staples to attach the boards to the frame. when I questioned them about using staples he said that it would cost more to actually use screws. I paid top dollar for this one section of fence. Then section was 35 ft long, used only 3 new posts and it cost $2,333.50. I felt they should have used screws not staples for that amount. Eddie did tell me that they would come out and fix the fence when the staples come out. read more

All of the folks at OnPoint Fencing have been wonderful to work with...Brittany at the office, Rob who wrote up my quote, and Cameron and crew who set up my fence. They were very responsive to my specific needs and timeline which I really appreciate! I am very happy with how my fence and gates turned out...thanks so much you all at OnPoint!!! read more

We requested a quote based on the good reviews we've heard about OnPoint. They responded extremely fast and we got a quote the next day. The price was great and the work they did looks wonderful. The workers were professional and timely with finishing. It was a great experience and I would highly recommend OnPoint fence and hardscape. read more

Great work from these guys. I felt the quote was appropriate and fair, as well. They worked quickly and I am impressed with the great workmanship. Highly recommend this company. read more

OnPoint is GREAT! Their office & crew made our 'split fence project' very workable. Everyone was easy to talk to and they made sure the finished project was what we asked for. Will be recommending OnPoint to anyone needing a fence. read more