Johnny's company came from a highly trusted recommendation. The first appointment to discuss my laundry room project, he totally forgot and didn't show up. I called him to see if he needed to reschedule. The next day, he was over 2 hours late. He kept texting he was on his way. We gave him our budget, he assured us we weren't even close. He provided a written quote which covered everything they would do. There were certain items we were responsible to purchase and things he would cover under the contract. One thing that I just can't get over. I purchased a barn door @ 50" wide and informed him we would need at least a 100" long track to accommodate the door. Johnny said he would purchase the track. They installed a 72" track and he said it was the longest one Home Depot had. There is now no access to mechanicals behind it without removing the door. He refuses to correct the failure unless I buy the track and pay for the labor to install the new one! He sent a crew everyday without supervision, stating he didn't need to babysit his guys. They clearly didn't understand the daily work details. In order for my husband and I to be able to communicate, we had to download a translator app. I'm not saying anything negative about his work force, but when a certain language is only spoken in the customer's home, you should provide at least one person who can speak and understand that language. No communication. The only time Johnny showed up to review the work was when I requested him and when he was due to pick up his check! They hung my Ikea cabinets "their" way. Ikea cabinets aren't ordinary cabinets and must be installed using the provided hardware. There were hands full of left over parts! He told my husband I would never know they didn't hang them the way I wanted them hung. This whole experience was very disappointing. He told me in one conversation that this project was a simple one and shouldn't have taken three weeks to "complete". I feel he tried to rush through it for a quick buck. He said he did a lot of extra work for us, but what the extra work was was correcting mistakes his crew made. I will never even mention OnPoint Creations if someone asks for a recommendation. There are more things I could talk about, but this is long enough and the picture has been painted. This is one of the most poorly run operations I've ever worked with. Don't waste your time with this guy! read more