My only issue with this place was how hard it was to find. It's in building 8/9 of a little village of smaller cottage-looking buildings. 8/9 is on the left side of Pewter Ln. as opposed to the right side (where the majority of the little cottages are). Outside building 8/9, you will not see a sign that says Onondaga Therapeutic Massage. Instead, you'll see a "Synergy" sign. When you enter, there'll be a small piece of paper where it'll tell you that Onondaga massage is in the basement level (2 floors down from the main floor). When you enter this basement area, there will still be no sign that says Onondaga Therapeutic Massage. Then you'll walk down the hall to a room on the right that has a lobby (with no one in the lobby possibly). This lobby belongs to Onondaga Therapeutic Massage but you still won't know because there's no sign inside that indicates it and there are business cards and pamphlets inside with other business names that'll throw you off (well it threw me off). I went back outside and roamed around the building for a while because I saw no one in the basement. I was a bit frenzied because this caused me to be 15 minutes late and I lost 15 minutes of massage time. So, as a tip, come EARLY to give yourself time to look for the spot. I had a Groupon for $29 for a 60 minute massage valued at $70. The massage was fantastic. Craig was professional, easy to talk to, and great at his craft. I hold my stress in my upper/back and neck area and he was able to focus-in on that area and massage out my knots. After the whole massage, he taught me how to do the "ginger bread" stretch so that I could open up/stretch my pectoris minor muscles. I had major tension there (I didn't know prior to this session) that was evident when he massaged there and it was tender to the touch. What made this massage slightly different from others was that you get an ear/foot massage. My arms and legs are very ticklish so I always have to cringe a little and do mental exercises to get myself through that part. I asked for "medium" pressure/touch and thought this was perfect. I liked the neck manipulations and arm/leg stretching. In the end he also did little face massage things (including putting 1 and then 2 fingers on your face). I liked that the room was dark and warm. It made the room more relaxing because there wasn't light shining through like there had been in other massage spots I've been to. There is dim light in the room and calming music. He uses super hot towels for your feet, neck, and back that I thought were super nice. The lotion or oil is also warm. I thought I'd be sore after my massage, like I was at some others I've been to, but so far I am not! I also liked that when you're turned onto your back, you get a little towel to cover your eyes. I always find it less relaxing to be looking upward toward the ceiling and having light shine through your eyelids despite your eyes being closed. Overall, I'd highly recommend Craig to those who need a therapeutic massage. This experience was relaxing and healing. read more

Onondaga Therapeutic Massage - There's no sign outside building 8&9 but you'll see "synergy center"- you're in the right place - Massage Therapy Near Me - Manlius, New York

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I purchased a Groupon for this massage and feel it was definitely worth the $29! The massage was a good length of time. He was very professional, the massage was great! After massaging my back, he applied a hot towel to it - it was hot! But super relaxing. He also applied hot towels to my feet after he was done with those. Overall, a great massage and I will definitely go back. Setting an appointment was easy on their website. read more

I'm not the kind of person who likes to complain, but my experience with this place was bad enough that I have felt a need to write a review. In September I saw a Groupon for a massage at this business and purchased it. I scheduled an appointment for Friday, November 10 at 6:00pm through their website. I received a confirmation as well. On the day of my appointment I get to the location a little before 6pm (also, this was a 30 minute drive from my home). I walk into the Synergy Center where it's located and follow the signs to Onondaga Therapeutic Massage. I go downstairs to where the signs point and I'm very confused because all of the lights are off. So I'm kind of awkwardly trying to figure out where I'm supposed to go and one of the doctors who works at the Synergy Center asked if I needed help and I told her I had an appointment for a massage. She went with me and no one was there, they closed early and she was very surprised no one was there. Note: their website even says they close at 7:30pm on Fridays. She called Craig (the owner of Onondaga Therapeutic Massage?) with no answer and she left a voicemail. I told her it was no problem and I would call and leave a voicemail with my contact info so he could call me. I wasn't overly annoyed and I figured I would get a call back, an apology and a fix for their mistake. I wait a few days and I got no call back. On Tuesday, I called again and no answer. I left another voicemail, no response. Now I'm starting to get pretty annoyed. I call again on Wednesday (twice), once in the morning and once in the afternoon. No answer. I just contacted Groupon and received a refund for my purchase. I wasn't even going to write a negative review after they missed my appointment. I know people make mistakes and I figured maybe they didn't see the appointment or there was an emergency. But it has now been 6 days since my appointment and initial voicemail and I have not heard one word back from Onondaga Therapeutic Massage. Totally disrespectful and unprofessional. I scheduled my appointment TWO months in advance and added an extra hour of driving time to my Friday. So yeah, avoid this place. I would stick to a massage place that actually answers your call, or at least returns them. read more

I tried scheduling a massage with Craig and had no luck. You can't call to ask questions, they refer you to their website to schedule any appointment..and they have VERY limited availability. Then, he cancels by texting you, which is unprofessional, and never responds back when asked what his availability is. What kind of business is run without clear and professional communication? I finally just canceled all together because I was fed up with the hassle. read more

Had many spa massages before trying Craig. There is a huge difference from a spa massage and what Craig does. I go once a month and will go nowhere else. You can't go wrong. read more

I called to get information and the receptionist was completely rude!! I couldn't believe how she spoke to me, especially for someone who works at a center for Wellness! Thumbs down... read more

My boyfriend and I had massages today with Craig. We are both very happy with our massages. Craig was professional and I left his treatment room very refreshed and relaxed. I hold all of my tension in my neck and shoulders and I feel much better! I've had many massages at Mirbeau and have never been satisfied with the actual treatment, only the environment. Craig's space was small and simple, but with such great work you don't even really think about the environment. read more