Updated review, I can no longer recommend this place. It's gone really downhill. I attempted to…read morecancel my appointment and whoever I was on the phone with, didn't do that. Now I'm being told I have a "no show" on my record. You're better off going somewhere else.

If I could give no stars I would. Where to start.. making an appointment is a task all in its self…read more Getting an X-ray results after 3 weeks nonsense. The staff will question you to death about why you want or need the results. I've never had such incompetence from a medical facility.

I went to his office and the first thing I get was an attitude from the girl behind the counter…read morewhen checking in. The next girl that took my BP was like "don't talk to me, I hate men"! Then when the MA came in the room it got 10X worse with her indoctrination against men. I tried to hand her my medication after she asked me what I was taking and she refused to touch it like I had some disease or something. If you are comfortable being seen by indoctrinated females that don't like men this is the place for you !

I have never meant such a rude bunch of ladies from the desk…read moreClerks to the pregnant girl Doing the EKG , even Kelly the PA !! Not helpful at all!!! This was a stressful time broken arm Trying to get pre op testing done , asked them questions didn't have an answer and didn't bother to See if they had the results in file from cardiology I will never go to this office and don't recommend it for anyone !

I'm a grateful health care recipient at this clinic for four years…read more The front office staff are professional, friendly and efficient The health care providers are compassionate and professional Ask deep questions and are great listeners Very thorough in chronic care and aging as well as acute problems

I started going to dr. Charina Tecson. This office was wonderful, the staff was ALL friendly and…read moredr. Tecson listened and very attentive. Then when dr. Tecson went into a personal medical leave, her office joined Hatfield and I've been seeing Michael NP 2x now - for annual check up and for covid. I'm very glad that the transition was smooth and the staff at Hatfield were just as friendly and attentive. Michael was amazing the 2x I'm interacted with him. In dr. Tecson and now Hatfield group, they partnered with Labcorp and has an on-site staff for blood test. Now, that staff is AMAZING too. Desiree is great with blood drawn. All in all, I absolutely recommend this practitioner!!

Laura is a great listener, and doesn't try to force any meds / treatments, she is truly there to…read morehelp, which I appreciate.

I LOVE IT HERE!! my old doctor at desert family medicine made me feel uncomfortable, unwanted and…read morenot heard. i was so scared to switch doctors because im young and new to this adult stuff. but this place helped me and was superrr friendly!!! jen is the best doctor! she makes me feel wanted and she's so happy with her positive attitude. staff calls u back if they can't answer the phone right away. communication is amazing here! jen's assistant is super sweet and amazing! also it smells super good in the waiting room. will continue to go here!!

Dr. Lawson is a wonderful doctor! I've been going to him for about 7 years now.. He has a great…read morebedside manner, easy to talk to, very knowledgeable & patient! He doesn't rush through the appointment like most doctors do & he's always happy to answer any questions I may have which is usually a lot

I have hated doctors my whole life. When I turned 50 I found one in Riverside, California that I…read morethought was God himself. Then I had to move to Mesa, Arizona. I had been to a couple doctors with no luck until Dr. David Lawson. Just meeting him and seeing his demeanor and then came the general overall attitude came through. I told him I wanted a straight shooter and no bull shit, sorry ladies, if I have something or something is wrong just tell me, none of this we can try this or that. If I am gonna die, just tell me when. So if you want a doctor that won't pat you on the head and say everything is gonna be justn fine, this guy is your doctor.

Staff is always patient and calm. I am always able to get seen the day of when needed, of course it…read moredepends on need and insistence, as with any medical office. I've consistently received reliable care here and am glad I become a patient.

The good is the employee's that are there. Dr. Pricilla is nice but availability is scarce. Dr…read more Luong is a bully. He is never kind. My husband refuses to go to him anymore. He made me cry and then expected me to apologize to him for crying and being upset. I beg anyone don't go there.

Dr. Robert's was great. 0% judgemental or pushy as some doctors tend to be. Didn't make me feel…read morerushed, bit of a long wait but I was a new patient so I understand that my info had to be entered into the computer and whatnot. Made me feel instantly comfortable, happy to have found a new PCP having recently moved to the area,

I was very impressive with the service here…read more You can walk-in and get quick service. Especially the day that I visited no queue to wait so I got the exam right away. PA Jame was very nice and he gave me a lot of advices. Another thing I likes about this clinic is when you go to their website you can get the list of estimate price. Also I like that they open 7 day a week. It's very convenient and you can buy medicine at the next door. Plus if you have Fry's member card. You'll earn the point during your visit too. How cool is it !!!!

I normally really love the little clinic. They have little to no wait time and all the nurses I've…read moreseen have been awesome. But I recently wasn't feeling well, having had flu symptoms for three days I called to see if I could be treated and was told yes over the phone but when I came in it was a different story. They had no idea what to do with me. I was told all the same stuff that I had already read online and was sent out the door being told that if I didn't feel better in a few days to come back or go to the ER. Serious waste of my time & money so I was pretty disappointed. My advice for the going to the little clinic: they are great at minor illnesses: colds, ear infections & physicals. If it's something more than that I would go to your regular doctor or urgent care. Otherwise it's just a waste of your time and money!!

I have been seeing Dr Gunn for almost six years. I have to say nothing but a pleasant experience…read morewith this provider. I highly recommend Dr. to anyone looking for a Primary care provider. Only reason I'm not going to be seeing him anymore I'm moving out of state.

UPDATE - Too bad zero stars isn't an option. I CAN'T recommend Mesa Family Physicians after my last…read moreconcerning experience. I just found my previous providor Sarah Strazza, with whom I felt heard and respected by, at Banner Health on East Warner Rd. I'll be leaving and transfering my care back to her. If you want the nuts and bolts of why...read on... Despite arriving 15 minutes early and clearly communicating my time constraints for school pickup both to the receptionist and the NP who took me back, I was left waiting for nearly an hour while other patients who arrived after me were seen first. Only after having to leave the exam room to seek assistance did I receive any attention. But that's not the worst of it. Most frustrating was the doctor's dismissive attitude toward my anxiety management plan. When I explained my previous provider's successful approach combining healthy eating, exercise, and meditation, using a prescription only when necessary, ,he proclaimed "that doesn't do anything." His suggestion to save "2 or 3 pills for the rest of my life" from the last of my prescription was not only unhelpful but potentially dangerous. His unwillingness to discuss alternative treatment options or provide appropriate medication management was deeply disappointing. The unprofessional service continued after my appointment. The doctor sent my prescription to the wrong pharmacy, and it took multiple calls over several days to get a response. This error disrupted my medication schedule while traveling and created unnecessary complications with the pharmacy with the remainder of my prescriptions. This caused me massive stress and anxiety .... but why should he care...I felt like he didn't think anxiety was real in the first place.... This experience demonstrated a concerning lack of respect for patients' time, well-being, and established treatment plans. I strongly suggest seeking care elsewhere if you value comprehensive, patient-centered healthcare.

Location: 6402 E. Superstition Springs…read more Worst encounter with medical "professionals" in my life. Wait was long. Felt very rushed while there. Then another long wait just to have to remind them I was supposed to also have an ultra sound...waited another 15 minutes to get that paper work. The following day I went to the recommended clinic for a blood test (may 3rd). I called them back after a week to see if we could go over the results since I had not heard from them. No answer by the way, I left a message. I got a call later that afternoon stating they had not received results from the clinic. But said they would find out and call me back. The next day I got the results myself from the clinic and called the doctors office again (3 times during the day with no answer). Left a message letting them know that I have the results and would like to talk to a doctor about them. Its now May 17th and I am still waiting for a call.

I am wary of seeing any doctor after various negative experiences in the past, but due to an…read moreamazingly positive recommendation from a patient I met in an urgent care facility, I decided that my boyfriend and I should switch to Dr. Michael Wade as our PCP. My boyfriend Dave saw him several weeks ago, and Dave couldn't stop talking about what a kind, caring profession Dr. Wade is, especially after he received a personal call from Dr. Wade that week to report the results of a coronary CT. Dave's reaction was, "What doctor calls you with test results himself? This is amazing!" Then I saw Dr. Wade myself for the first time this week for my annual exam. I'm 66 years old, and I have never had such a positive experience with a doctor in my life. Frankly, I avoid going to the doctor and haven't been to one in years. My appointment began with Dr. Wade's medical assistant LaShonda, who has worked for him for more than 10 years; his other assistant, Cindy, has worked for him longer than that! This said so much to me. LaShonda stopped what she was doing to tell me how wonderful it has been to work for Dr. Wade, and then she told me a bit about him, all of which was so reassuring to me since I am nervous about seeing any doctor. LaShonda herself was very friendly and very kind, while still being efficient in taking my vitals and medical history and getting me ready to be examined. Then Dr. Wade came in and was so welcoming! He sat down facing me and spent more than 10 minutes explaining his philosophy of health care vs. medical care, as well as how his practice is run, including that I should always expect a personal call after tests/labs are performed -- whether the results are normal or abnormal, something most practices do not do, which leaves patients wondering if their results were even looked at. Only then did Dr. Wade begin the exam, during which he was so thorough and so very gentle. I expected that I would need a referral to several specialists for dermatology and gynecology, but Dr. Wade performed those exams himself, saving me so much time and saving me the cost of co-pays with two specialists. I am overweight, and I don't exercise, but he did NOT shame me about either thing, but instead was encouraging about the benefits of exercise. Again, I am going to use the word KIND, because that is the memory I carried away. I left that appointment feeling GOOD and feeling CARED FOR, both of which I have rarely experienced following a medical exam. My boyfriend and I can't stop talking about what a gift Dr. Wade is in our lives. I wish I could thank that patient of Dr. Wade's that we met in urgent care -- who, BTW, told us that he has been with Michael Wade for 31 years, and he'd never go to anyone else.