I wanted to try a new coffee spot and I was excited to try this place, having seen it on TikTok!…read more I was able to snag the seasonal apple coffee (I can't recall the name) and it was very good! I REALLY enjoyed the bottles that were for the to-go orders and that's what really caught my eye. I've never seen a coffee served this way. So fun! The downside of this place is the wait time. The wait time was horrible and I totally understand that places get busy but the wait time was similar to the wait time at an actual sit down restaurant and I definitely saw plenty of people behind the counters so I'm not sure what caused it but that's the biggest downfall here. I'm glad that the space is large enough to host people but where you line up, it does merge into the seating area so just in general, if you're okay with waiting like that, then it's totally fine but it definitely slowed things down. I'd like to try this place again, so I can try something new!

Service was great and friendly staff. The ambiance was a bit dark and the furniture was old and out…read moredated. My strawberry matcha was overly sweet .

the knafeh cookie IS AMAZING. i almost started crying when i entered into the establishment and…read morethey weren't carrying that flavor anymore. its literally my fav dessert. please bring it back; i'll fly in from out of state.

NEVER ever use them to deliver cookies. I sent a package and it got delivered to the wrong address…read more They offered no help and told me I had to reach out to the delivery service. However, they couldn't tell me who was the delivery service. 0 stars and will never use them again. Don't offer delivery option through your own website if you take no accountability.

I've been a regular customer at this bakery for a long time -- my son loves their cookies, and I've…read morespent hundreds of dollars here over time. But my recent experience ordering a custom cake for my husband's 40th birthday was so disappointing that I feel obligated to warn others. I ordered a two-tier custom cake for nearly $400, plus two dozen mini cupcakes for $110, bringing my total close to $500. For comparison: * Most privately owned bakeries charge around $200-$350 for a two-tier custom cake depending on complexity. * Mini cupcakes typically cost $20-$50 per 24, even from gourmet bakeries. So I paid premium pricing, and I expected premium quality. Unfortunately, that's not what I received. Design Issues The cake did not resemble the inspiration photos we discussed. I asked for a deep, elegant green with blended transitions -- something fitting for an adult's 40th birthday theme. Instead, the cake looked more like a Minecraft or Ninja Turtle cake with bright neon green, flat colors, and no blending. When I brought up the design issue, the owner blamed me, saying the buttercream "needs to sit out for 4-5 hours to darken." The cake did sit out for almost 5 hours, and the color never changed. It wasn't even close to the shade I requested. The explanation didn't make sense, and it felt like I was being blamed for something that was simply a design mistake. Quality Issues: Undercooked Cake When we cut the top tier at the party, we discovered: * an unusually thick 2-inch layer of frosting in the middle, * and a raw, floury, undercooked interior. The texture and aftertaste confirmed it wasn't baked through. We ended up throwing away the entire top tier and whatever was left over at the end of the night. This is more than disappointing -- it's a food safety concern. Customer Service & Tone This was honestly the most frustrating part. When I reached out to discuss what went wrong, the owner's tone was polite on the surface, but the conversation felt passive-aggressive, full of constant rebuttals, and completely lacking in accountability. Every single concern I raised was met with: * an excuse, * a deflection, * or a technical explanation that didn't match my actual experience. There was zero acknowledgment that anything might have been done incorrectly. She repeatedly mentioned things like: * "I didn't charge you for the little decorative balls -- those were free," * "I didn't charge you for the cake topper, it was $3.99," which felt unnecessarily frugal and honestly strange considering I spent almost $500 there. Mentioning $3.99 repeatedly after charging me hundreds of dollars made the whole interaction feel awkward and unprofessional. She also offered me a few free cookies -- but only if I used them this year because she "couldn't move the gift card into the next year due to accounting." I didn't want cookies. I wanted a partial refund, which was the only fair resolution. She immediately shut that down and said she "couldn't do that because of policy," even though she is the owner who sets the policies. There was no room for discussion, no willingness to listen, and no genuine concern for the customer experience. Overall For nearly $500, I received: * a cake that didn't match the design, * colors that were incorrect, * an undercooked top tier, * and a customer service experience that was rigid, dismissive, and full of excuses. I don't post negative reviews lightly, but this was extremely poor value for the price, and the lack of accountability afterward made the situation far worse. I hope this bakery takes this feedback seriously and improves both quality control and how they handle issues when they arise.

The girl working the counter was very friendly and outgoing. Great personality and welcoming…read more I loved the birthday cake funfetti cupcake. The buttercream was not sweet at all, which I really enjoyed. The cake itself was moist and cooked perfectly. My fiancé also enjoyed it. We also tried the m&m cookie and that had a lot of m&m's inside and was sweeter than the cupcake but also very good. It's a cute store and very clean.

Beauty and the baker is the best custom cake maker. Really happy every time I've used them! The…read moredetail is incredible and always get compliments on the taste.

I stopped by this place to satisfy my sweet tooth and it did not disappoint! There was an extensive…read morearray of cupcakes, danishes and cookies in the case it was hard to just choose one thing! I will definitely be back for the vanilla cupcake I ordered! It was perfectly moist and the icing was not too sweet, which I absolutely loved! If I ever need a cake ordered for an event I definitely know where I will go!

I was craving drinking chocolate, and couldn't find a place until I saw that this place had a shot…read moreof chocolate. 4.5/5 Shot of dark chocolate which is great. It's not too sweet, and it's the right richness. 2.5/5 Chocolate lava cake was really strange. The cake had a strange grainy texture. Maybe it was old? The chocolate on top of it was good and so was the vanilla gelato, but those come with other desserts as well, so my rating is really more about the cake. 4/5 Lotus crepe was good. This is huge and a perfect size to share. The lotus is spread throughout the crepe--it's crumbly and yummy. And then this is topped with three melted chocolates- milk mainly and some white and dark. 5/5 cardamom chai was perfect. You can really taste the spices, which I love. And they don't add sugar or other sweeteners. 4/5 mocha - my partner had this, so I didn't get to try it, but he enjoyed it but felt it was on the small side.

This place has some incredible desserts. I am a bit shocked at how expensive everything is though…read more On our last visit, my husband had the Banana Cinnamon Pouch, a crepe stuffed with Melt n Dip special cream, banana and cinnamon all topped with Milk, Dark, and White Belgian Chocolate ($17.99). I got the Strawberry Dubai Cup ($14.99) that wasn't listed anywhere on their menu, but I had seen it on their Instagram. My cup was mostly cold, and the chocolate was firm - I think this would have been better if the toppings were more melty. Service was a bit slow, even though they weren't terribly crowded. There is ample seating inside. This is a good stop for indulgent desserts, but the price point would discourage me from returning too frequently.

Its summertime...so that means its also time for ice cream and milkshakes!…read more So tonight I was in the Southwest suburbs and needed my milkshake fix. I remembered about this place, Creamery, as I had been here a long time ago...so it was well overdue time for me to come back. The place was really crowded and there were no parking spots so I opted for the drive through (which also had a decent number of cars going through it). This gave me time to decide on what I wanted, given there is a huge variety of ice cream you could choose from that is made in small batches (presumably in-house). Anyway my turn came and I opted for a caramel flavored shake and after a bit of a wait I had possession of it. Wow...what a shake. It was very tasty and well worth it. It also had bits of chocolate covered caramel bits which added to it. And the shake itself was rich but very very good. If ever in the Lemont area, this place is definitely worth the stop. Its a local chain and oh so good!

Grabbed some prepacked ice cream sandwiches and a twist cone. Nice lady with glasses retrieved my…read morechange licking her finger's and then went around the corner to get my cone. After I walked away I just could not eat that cone after her licked fingers touched it. She acknowledged the hygiene mistake but said she only touched the paper. She offered another cone, but sadly I had to decline today. I was bumbed.

What a lovely experience, thank you!…read more This oasis serves malts, milk shakes, sundaes, and 20 flavors of ice cream, yum! The portions were just right with any number of ice cream cone selections, e.g., plain, waffle, waffle dipped in chocolate, waffle dipped in chocolate dipped in sprinkles, waffle dipped in...., well, you get the picture! :-) The outdoor seating is especially welcome. The inside is nicely decorated, impossibly clean, and staffed with nice people! Thank you for a great experience! Patrick Shaughnessy Chicago, IL

Saturday on a warm day, owner has 1person working the store. Who wants to wait 30 min to get your…read morekids a scoop of ice-cream??? 2nd visit with super long wait and 1 high-school working alone.

They are literally the sweetest people serving such a sweet treat. Cheesecake is by far the best…read moreone.I t's hard to find places where owners care about giving such good service but these really care about helping. Put some graham cracker on the cheesecake (hint hint)

Stopped in here to get some coffee and a dessert to go along with it and wow was it worth the stop!…read moreThe pistachio latte was amazing with a slight pistachio flavor nothing too overpowering and just the right sweetness. The pastry was also nice and warm with fresh drizzled honey on top and there was also cream cheese pieces in each bite, it was just perfect. Unfortunately I forgot to ask what the pasty was called, but I highly recommend it!!! Will definitely visit a location closer to me as we were just in the area for something else.

Yum! The drinks and baked treats are delicious! The only thing that I would change is adding more…read morestaff. Wait times were very long

While searching for a new birthday cake shop, I stumbled across this on Yelp, and it turned out to…read morebe exactly what we needed. What impressed me right away was the customer service. I called after hours to place a custom order and was surprised to actually reach someone. I expected to just leave a voicemail. From there, the pre-payment process was straightforward and hassle-free. The cake itself was the star. The size was spot-on for our small group, the flavor was outstanding, and it was ready exactly when promised and decorated beautifully. Everyone loved it! If you're looking for a reliable, quality cake shop for your next special occasion, this is the place. I'll definitely be ordering again.

I came here yesterday for the first time and decided to try two different cupcakes. I would give…read morethe cookie butter cupcake a 9/10 rating. The cookie butter Biscoff frosting was really good and flavorful. I loved it. The second cupcake we tried was birthday cake. I would give that a 7/10. I enjoyed it, but I don't think it was better than the cookie butter one. Each cupcake was almost $5. Service was fine, the girl was friendly. The bakery looked clean.