Everyone there is always smiling, kind, and very friendly; my entire family uses the Logix Thousand…read moreOaks branch, and we recommend it to our friends as well. Mr. Darrell Austrian, who assists at the front desk, is always smiling and kind--something my family and friends often talk about.

Everyone there is always smiling, kind, and very friendly; my entire family uses the Logix Thousand…read moreOaks branch, and we recommend it to our friends as well. Mr. Darrell Austrian, who assists at the front desk, is always smiling and kind--something my family and friends often talk about.

Taylor helped me, my daughter, and son-in-law complete tasks we've been putting off for over a year…read morenow. Knowledgeable, patient, and friendly, she made the process wonderfully easy. Erik also helped us, seeming to know the answers to questions before we could finish asking. It was great. This is why I've been with Kinecta for decades. There's a small town feel to it while being cutting edge on financial needs.

We met with Roxanna for more than two hours to set up a new account for our trust and clean up our…read moreexisting account. She was an absolute rock star! Her patience and kindness were greatly appreciated. Our experience at the Thousand Oaks branch was great from start to finish.

No complaints, though I've used this facility strictly for ATM transactions. Their ATM is located…read moreright outside, and is easily accessible. Parking is abundant, but this is definitely a crowded area, particularly during lunch and dinner hours. What particularly impressed me about this ATM was their personalized interface. Everything was very intuitive, and the advertisements while waiting for processing was on point and relevant to me as a customer. Being in the marketing analytics field, I can appreciate this. My friend frequents this spot, as well, for depositing checks of large amounts. Service is always quick, and we never have to wait long. I would recommend. Their customer service is definitely above average for a large banking establishment like itself.

They ended up closing my account with no explanation and held my money for 22 days. I had to call…read morein several times to get an answer as to why it was closed. They gave me three different answers. I finally came to the conclusion it was because I had multiple incomes and they thought one was suspicious. It was deposits from Airbnb coming in sometimes three times in one day. I had to wait 22 days for them to mail me a check. Then when I went to cash it the bank held onto it for another 5. No one in the branch was helpful and no one over the phone knew what was happening. I spend hours on the phone. Did I just have bad luck with them? This is so strange. Anyway, they told me I would never be able to open an account with them again lol. Well, honey, it's mutual. I don't think I would ever want to go through something like this again. Thanks for the memories!

I was told that a check I was depositing had to be done over due to the fact that according to…read moretheir 'rules' it had to be done over! Asked for the Manager and like the previous review, I asked to see this rule! Then she said it was the machine denying the check. Same thing as previous review, I went to another BOA who had no problem depositing the check. Needless to say, the new tellers and Manager are inflexible and rude. Things have changed. The Customer Service seems to find a way to hassle and not help the clients, as was done in the past. Why would Anyone go to a bank to be abused? I suggest you stay away from this branch unless you want to be treated poorly!

Bad customer service experience here. Jennie who was served me is super rude. Do everything like…read morecrazy people, have two times served by her ,all bad experiences.

I want to compliment Susan (referred by manager Brianna), that went through details about checking…read moreconcerns and then sent me copies of each of the checks in questions. This branch has the nicest and most helpful employees and makes banking easier. Someone always greets me right away when I enter and I get customer service without waiting. Brianna always responds right away.

Love this branch! I drive to this one over the one closest to my home because the people who work…read morethere are wonderful. They make everyone that enters feel welcomed. Highly recommend!

I'm gonna do this review a little bit different than I normally do. It's hard sometimes to do an…read moreestablishment such as a bank.. So personally, I look for cleanliness and service and other service needs that fit what I need nothing more nothing less. I'm sure you've all seen the commercials about a bank advertising no fees at first I will. I was a little apprehensive. How can a bank not charge fees for the service and why should they? It's our money right? Why should a bank charges a monthly service fee for the last 25 years I was with a bank and I said to myself why am I paying a service fee every month and yet when I want something done, I have to make an appointment to go in. That was the last straw.. So I left my bank that I had been with for 25 years f I've been in this branch now probably five times in the five times since I opened the account. So the review was due. Bottom line again why should we pay fees for a bank to protect our assets and most of our money? Their function is to provide service to the best of their ability that meets our needs and not the banks needs.. So I want to give thanks to one of the employees by the name of Nicholas, very knowledgeable, professional, and most of all the service that he has provided for me each and every time that I've come in Thank you! See you soon

If I could give this company a negative 10, I would! This is…read moreBy Far the worst financial institution I've ever dealt with! Not only do they not care about their customers, but if they pretend to ,and offer any kind of a hardship program, it was not only lousy, but an absolute disrespectful,cheap,ridiculous, unhelpful , slap in the face! Then to add more crap to the pile , of shit they offer, they report false and inaccurate information to the 3 major credit bureaus even though everything they asked/required, was done correctly and on time! My loan with Bank of the West was purchased by BMO, If I knew this would happen, I NEVER would've taken the loan I got! I HIGHLY discourage anyone, everywhere, that need to finance a purchase, To be smart and Steer As Far Clear of this P.O.S. company as possible!

I recently did a balance transfer with Chase. It took two weeks. None of the reps are in the USA…read more They are all in southeast Asia and barely understandable. Their attitude sucks. I'd never use this bank again.

The inside ATM gives $1 bills, but no $10's or $50s. I usually still need to go to the cashier to…read moremake change that I need. This visit, there was a long line of customers waiting for a teller. A manager went through the line to ask if they could help instead of a teller. All customers in line needed the teller. I was waiting for the manager to jump on a drawer to help with the line, but it didn't happen. The staff at this location are always friendly and the store is always clean. There are two ATMs on the outside.

Great bank. Wonderful people. Been banking there for years. I'm sure they are still the best around.read more

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

5-Star Review -- Comerica Bank, Westlake Village…read more Comerica Bank in Westlake Village is the definition of true relationship banking. From the moment you walk in, you are treated like more than just an account number -- they take the time to understand your financial life, your priorities, and your future goals. My personal relationship banker goes above and beyond -- not just opening accounts or processing transactions, but actually acting as a trusted advisor and "accounting country banker" for my long-term plans. Every conversation feels intentional, helpful, and focused on building a better financial future. If you want a bank that invests in you as a person, not just a customer, this is the branch to go to. Thank you to the Comerica Westlake Village team for raising the standard of what banking should feel like.

Great and attentive customer service. They always have a smile to greet you when walking in. They…read moreare very patient with my elderly Mother.