Service is great and if you have a little downtime and craving a cuppa coffee, they have that as…read morewell

This institution used to be SO GOOD. Now, they never answer the phone, it's like pulling teeth to…read moreclaim fraud on your card, I had my credit card and debit card stolen and no one here knew how to claim fraud on a debit card and kept giving me incorrect information. The number on the site is apparently NOT the correct number to call for debit card fraud list and stolen. They said they ordered me a new card and there weeks later said it was never ordered. Then they "expeditted" me a card and that also never came. No one at the branch ever answers the phone. I call the member services who say they have to call someone at the branch who NEVER answer the phone. This place has gone so sour!!! I'm going to be closing my account with them. I've been a member for over a decade and this saddens me greatly that this place went so bad.

On April 14th 2023 I went into the Kinecta Federal Credit Union at 24580 Crenshaw blvd Torrance, CA…read more90505. I was assisted by Adrian Pintor whom made my visit a positive one. Adrian assisted me with more than one task. Adrian was very pleasent and didn't rush me at all. Adrian listened tentatively to what I was asking and saying. Answering all my questions on different topics. Adrian has excellent people n customer service skills. Adrian is an assest to your organazation.

My favorite financial banking Institution is right here in Torrance CA. The staff is very helpful &…read moreprofessional. Today May 1st 2026 had the pleasure of being assisted by Jasmine Wilson whom took the time to assist me with my banking needs. Her people & customer service skills were top knotch and she was very knowledgable about what I needed. Jasmine is a value to this organazation & the comunity at large. You cannot go wrong entresting your banking needs to this branch or any other branch of Kinetca Federal Credit Union.

This location is by far the best one. The one closer to my job has always given me problems at the…read moreATM and always seems to get stuck and then u have to file a claim and call and it's just annoying. Because this has happened so often I just switched locations and now that hast been a problem or I just go inside. This location is great, I've came here as well to get Euros when we were planning a trip to Europe and it was simple and they had it for us within a few days. The customer service here is great, the location is clean and tidy. Parking can be a bit tight at times cause of the shopping center area but not too bad. Thanks Chase!

There some lady I asked for help depositing a check and she just was like "yeah?" And closed the…read moredoor still looking at me and when another lady came to help me she was telling her to go away, she helped me anyways, but how rude, I know it's not all the workers it's her and most likely her only, I don't understand why she was so rude all I asked was for help

I've got amazing service from KIM PENA when I visited in with my mom…read more She was so nice and knowledgeable so that we can get right information and was able to open a new account for my mom smoothly.

i went here at 9am 1/25 to cash my check waited in the line for 20 minutes. it was okay for me…read moresince the man in light blue long sleeve is training the cute elderly lady in grey. Then waited in the counter because they are double checking something. 10-12 minutes. then his manager came that i cant cash my check just because of the writing in the check is inconsistent. and shes very rude too i would appreciate it and understand it if she said it a nice way, thats why i am not going with bank of america. Not going back to this branch!!!! take note i went to another BOA branch they were able to assist me and double check the check. so i don't know whats wrong with branch.

I enjoy and love banking at Malaga Bank at the Skypark branch. The people are very nice there. We…read morelove ANA STRASER. She's so professional in dealing with all our problems. We always ask her for help and she's always ready to help us. She's a great and wonderful person.

Malaga bank has the best customer service. I go to the Torrance branch on Crenshaw. Everyone is…read moreso kind and friendly. Feels like a family. If you call, they actually answer the phone, and know your name. I have been With Malaga five years. Never once waited in line.

Night time ATM review. It is a well lighted branch with easy access to an ATM access to the branch…read morefrom Western is not the best . The branch was built by chase and is not a legacy branch ( Former Home Savings or others) no drive thru ATM . Parking is shared with a vet and an other bank.

Chase bank is not like it used to be. Gone is personal customer service, indoor ATM machines has…read moretaken the jobs of tellers, less products to help save unless you have a lot of money to invest.

Super friendly! I…read morewent in this branch to get change and everyone there was extremely friendly. Really considering opening an acct here.

I have been with homeStreet Bank for many years great service with understanding and very…read moreconsiderate always .

This branch has a double ATM drive Thru. It is a smaller branch . Purpose built for Chase. It is…read morenot fancy or architecturally interesting. I can't say anything about service as I am here after hours using the ATM.

Scheduled an appointment at 10:30am a week prior, for them to cancel 30mins before the appointment…read more So unprofessional. Should have went with my gut instinct and chose Wells Fargo.

Great Customer Service! Greeted with welcome upon entering…read more.... Very accommodating, courteous, professional! In the previous nice accommodations of Union Bank. Highly recommend!

Long wait times. Short staffed. Around 20 minutes per customer. Out of specific bills.read more