I had the best experience. this was my first time getting a loan. Elva helped me and was so sweet,…read moreshe made me feel at ease. everything went fast and smooth and I am so grateful. I would refer my friends to come to Oportun. Very good service, clean, fast and nice people. thank you Elva! Tracy J.

Drove there and place doesn't even exist. Called number and went to automated voice mail. Don't…read morecome here, waste of time!

From the owner: NCCL No Credit Check Loans knows what it's like to be in financial trouble. We've been there…read more That's why we created our connecting services. We're not a lender, but we work with hundreds of lenders to help our customers get the money they need when they need it most. If you have bad credit, no credit, or other financial difficulties, we can help—no matter how high your debt is. We've helped thousands of people just like you get out of their financial rut by offering loans for any purpose—even those who haven't had a credit score in years! If you're ready to take back control of your finances and start living the life you deserve, apply today!

Jocelyn was very kind and helpful! All questions and necessities were handled with careread more

Want to say Jocelyn was fantastic and answer all question helping us thank you we appreciated…read moreher help

I came here last week for the first time ever to have a document notarized. This service is free…read morefor members with certain accounts. I have no complaints, and it was a pleasure coming here. I had to come here because the other Pacific Service Credit Union I normally use, in Pleasant Hill, had their notary in training, so a nice teller there directed me to this location, which was only a few miles away. He said that all the managers here were notaries, so there should not be a problem at this location. This first thing to note is it is in a corporate center off of Diamond Boulevard on Willow Way, which is a convenient location (near retail and the freeway). The grounds are well manicured, and it was like walking through a beautifully forested garden to get to the front door. There were things like bridges that crossed creek beds, tables with umbrellas, stone pillars, wood railings, and an assortment of plants! I loved smelling the freshly cut grass. There was also plenty of parking. Inside, the location is different than most banks or credit unions. There are no barricaded windows. Everything is open, and the space is more quaint, smaller than what banks used to be. The teller quickly saw me, and directed to wait for the manager, who was with another customer. I sat in a plush waiting area with four seats. I forget to check if they have wifi, but I'm pretty sure they do. I noticed a free coin counter (think Coinstar) on the wall, as well as free shredding (limit one box). I used it in the past when it was a Coinstar at the old Pleasant Hill location. After waiting a while for the manager, she came and greeted me and apologized for taking so long. She verified my ID, added a California notary form to my provided New York State one since she had to do that to meet her legal requirements, and took my thumb print at the end. It was a quick and painless process. I was very happy how everything went, despite the wait. The only thing I would recommend is a little bigger signage directing customers to the branch location. It is confusing, because they also have the Pacific Service Credit Union corporate headquarters here, but in another part of the building. But at the same time, larger signage would make the grounds look gaudier, and there was probably a lot of user error on my part, lol. The branch is located in the rear. I parked in the front, but it was actually fun walking through the beautiful landscaping to get to the entrance. The nearby retail locations on Diamond Boulevard have become known for crime (think The Veranda), but this location felt very safe, as it was a corporate area. I want to come to this location again, as I loved it here!

Today, I went to into the office to close my account that wasn't being used at all. Since they…read moredon't have low mortgage rates we were not able to refinance with them so I want to close the account. But Wow, the front desk lady was friendly at the beginning and once she heard I want to close my account. She became mean and unfriendly. Just really shocked how fast her attitude changes And both my husband and I felt like being mentally abused.

Travis Credit Union in Merced, Ca has a service representative Amber Huff at their location that…read morewas absolutely amazing. She helped my Elderly mother and I with exactly what was needed. She was very professional, kind and attentive. Since our visit, she has called to check on us to see if there is anything else,she can help us with.I would definitely recommend anyone who has Banking/credit union needs to Visit with Amber.You will definitely be pleased. Thank you so much Amber for your Excellent customer service.

travis cu changed my debit card details without warning and without permission. And not for a…read moresecurity risk or any legitimate reason- simply because they have a new logo for their debit cards. I now get to spend my weekend figuring out which auto pays I need to switch before my bill payments get rejected, because the part is - they changed my card at the end of the month. You know, when bills are due? Apparently I have 3 days to change all of my payments before my current card is deactivated - information that was not sent to me with the new card, but rather, that I had to wait 30 minutes on hold to find out from their call center. I've been a member for 15 years and this has been the encouragement I needed to end my membership with Travis.

Veronica was beyond wonderful today in so many ways she was very helpful she stood out with…read moreexcellent customer service and a welcoming smile Bank of America is lucky to have such amazing employees that go out of the way to make you feel like a valued customer I have been with BOA 28 yearsI will always recommend them to everyone I know keep up the good work Liz Gonzales 1/8/24

They only cater to the Spanish speaking community. I have received the worst service there. Twice…read moreI have been in line and was cut to cater for someone who speaks Spanish verses who was first in line. Very rudely spoken each time. Ptev written above Today, 7/19 - I come back to write another review and see I forgot to post above and AGAIN I'm mistreated. It's like they see a black face then INSTANTLY they are on defense. I'm sick and tired of discriminatory treatment from banks treating black people this way. I'm a professional women who has had an account with Bank of America in great standing for over 23years. 100s of 1000s has hit this account and the accounts monthly average should say enough to a Manager to say I'm not trying to get over or do anything fraudulent. Everyone HATES this bank because it known for naivety and mistreatment, but to close those account would cause me more of a headache due to multiple people I support and how connected this account is to their account. This branch needs a visit from their Diversity and Inclusion Officer

The Chase Bank experience has dwindled. I've been a customer since forever in the Bay Area (since…read moreit was taken over from WaMu). It's reliable, until it isn't for all the wrong reasons. 1. At this branch, the ATM is almost always down. It's always no cash available currently (May and June 2024). 2. I tried to get ahold of its mortgage business - and the agent there are mostly not reachable. They also dissuade me from the best available options - which is availability and eligibility of 1st time home owner loans/alternatives. To be fair, maybe they're just not supposed to tell you what's right. 3. the ATM took my money and didn't send me a receipt. Nowadays, I have to always video myself putting in money for proof. It has come to that level of untrustworthiness. 4. I always need to watch out for the monthly fee that they charge onto my account and then spend time to call them to reverse it because I had sufficient amount in my account, or have enough direct deposit for the month, or whichever the reason it is that should have waived the monthly charge. 5. All the foreign money request is no longer available on site. You'll need to request well in advanced... but seriously, I thought at least they'll have the Euro's or something that is usually requested (since Euros cover lots of country... like almost a continent). 6. For this particular branch, they never have enough Lunar New Year envelopes - I have to go to branch nearby (Pleasant Hill for example). I hope it gets better.

We called Saturday afternoon to see if this location had a notary on site who could also sign with…read moretwo witnesses, they confirmed yes, they do. So we walked in after opening on Monday expecting the notary to sign and two witnesses from the bank to also sign, which is what my sister in law did at her bank. But apparently it's Chases policy not to have their employee's sign as witnesses and their notary wasn't there until 11am, both of which just happened to not be mentioned when I called ahead to confirm they could do it. We walked across to Poppy Bank, who sadly also didn't have a notary on site, but did point us to UPS where they get items notarized themselves. We ended up going to the Rossmooor location and got everything notarized with two UPS employee as witnesses with absolutely no issues. All in all, my opinion of this bank dropped even lower than it was and I won't be coming back.

Brian. Your dishonesty is not appreciated. We sat at your desk before you needlessly ran my credit…read more If you had been honest this wouldn't be an issue. I could've made an informed decision either way before you dinged our credit scores with an inquiry. The most frustrating thing other than you lying through omission (not previously telling us that we needed my wife to have a credit score of 620) you waisted our time, you didn't get back to us right away and in reality, this should've been handled right then and there while we were in your office. The irony is that we already got a loan for this car, three years ago. And even with my wife's lower score we've never missed a payment. Obviously you and your underwriters don't have any common sense or ability to think critically. So why would a borrower attempt to use this institution? Avoid this shady business and "manager"

Every time I visit Provident Credit Union, @Rowelene Prado provides outstanding service. She is…read morealways friendly, professional, efficient, and genuinely helpful. She consistently goes above and beyond to make every banking experience smooth and pleasant. Rowelene is a true asset to the Walnut Creek branch! Highly recommended.