I would like to thank Sylvia and Heather for not only their help when my family hit an emergency…read moresituation we were not financially prepared for but for the way the treated me with kindness, dignity and respect. Other companies offered interest rates that were over 100%, I got a fair & decent interest rate for an unsecured loan with less than perfect credit in under 3 hours. They really came through for my family. But, it was the way they treated me that left me with a lump in my throat on a very stressful day. Very grateful. Life throws everyone a curve ball eventually - good to have Sylvia and Heather at Lendmark in your corner when it does.

I drove all the way to Torrance from Santa Monica, sat in traffic because to waste my time. Evelyn…read morethe representative I think was the name had me upload my pay stubs I did that about 3-4 hours prior to my appointment time. I even told her I do NOT have bank statements my job doesn't offer direct deposit. Only for her to call me 20 minutes before my asking for my pay stubs. Which I already uploaded! I get to the office as I am walking up Heather calls me and tells me they need my banks statements the pay stub I uploaded won't suffice 8 minutes BEFORE my appointment after I sat in traffic and waste my time and gas coming to this office. They could have called me ahead of time before I wasted the drive and gas! They had more than enough time to review my pay stub, I even told Evelyn I DO NOT have bank statements. So why are you telling me 8 minutes before my appointment I need them. Not a good experience, horrible communication. They had no sympathy for my concerns! Do not recommend THIS Lendmark establishment

Desi @ the Lomita Branch is probably the best teller I ever had the opportunity to talk to…read more She helped me with a money market account transfer. She explained to me how the savings account was not as effective as the money market. I was very pleased. I started earning right away. I give Desi 100% customer satisfaction. Robert ichikawa 310-351-3150

Ivette P, the relationship manager, is customer service excellence "period". The Lomita location…read morehas a "customer first" energy in everything they do. The staff is the best. Since September 2025 we have enjoyed banking with the ease of doing business with a senior citizen who is old school orientated. The money saved using the products SBCU provides is amazing. Even when stopping by the PCH main office, the quality of customer service was maintained with a "yes we can" and a smile. Been to most of the big financial institutions here in the South Bay, NONE can compare. Just visit them, "period".

Sebastian, Alejandro, Javier, & Miguel are game changers and made the deal happen for me! We took…read moreour new to us family vehicle home last week. The Purchase was effortless and quick (took 30minutes or less to do the paperworks). Hertz gave me 7 days to return the vehicle in case I was not satisfied with it. Well, It's been a week now since owning the vehicle and so far everything's been running good without any issues. Happy to say we got a keeper! So it turns out that the vehicle we were interested in did not work out with the previous buyer who bought it impulsively. Sebastian kept in contact with me to let me know that the vehicle would be available for purchase again. Alejandro & Javier assisted me on the day of sale. Miguel, the manager, spoke with me personally and made sure I was satisfied with my purchase. Because of these guys, my faith has been restored. I recommend them and will for surely be buying a vehicle with Hertz again. Thank You so much fellas, keep up the good work!

Location permanently closed.!!!!!!!!!!!!! Seemed like staff…read morewas really nice and helpful. Looks like their locations are dropping like flies so I hope they all were relocated. Closest branch is now in Inglewood after Long Beach closed as well.

First, I just want to thank James Happy and everyone at the dealership for such an incredible…read moreexperience. From beginning to end, everyone made me feel welcome, comfortable, and genuinely taken care of. James especially deserves a huge thank you for the amount of time and care he put into making this such a great experience. I've been buying cars for about 25 years, and I can honestly say I've always dreaded the dealership experience. The pressure, the back and forth, and that feeling of just wanting to get through the process and leave. This was my first Lexus, and I had no idea how different the experience could be. James was incredibly kind, knowledgeable, patient, and made the entire process feel relaxed. I never felt pressured or rushed into making a decision. He answered every question I had and made what is normally a stressful process actually enjoyable. He also went out of his way to help me, even getting me answers and information on his days off (sorry, James!). Whenever I had a question, he was incredibly quick to get back to me. That kind of care and attention really stood out. The rest of the sales, finance, and every department was just as wonderful. Everyone was understanding, easy to work with, and made the entire process feel simple. I went in buying my first Lexus. I left a Lexus mark for life. Thank you again to James and the entire team. After roughly 25 years of buying cars, this is the first time I can say I genuinely enjoyed the dealership experience. You've set the bar incredibly high.

Lies, zero communication and additional lies to support their original lies. Internet sales is…read moreseverely lacking honesty at all levels. Seems Mr. Chung, Internet Sales Manager, was conveniently absent at the time of our planned meeting to view and purchase a vehicle but the poor gentleman had zero means to communicate. He did, however, get the sale. Great job Chang Chung for excellent communication that the car was already sold upon our arrival. South Bay Lexus has done a stellar job in hiring stellar people.

Mario, the service manager is excellent. Always listens to the concerns always follows up and takes…read morecare of the problem with the mechanics.

Details matter. More…read morespecifically getting details wrong matters. I came to Martin Chevrolet for my first service. In theory, you go to the Dealer for the most knowledgeable and professional services. My expectation was high. When I picked up my AEV version AT4X, I was not provided the multipoint inspection sheet as noted on my paperwork. So, I turned around and asked for the sheet. (First red flag) My first question was did you reset the oil life monitor when you changed the oil. The service advisor said yes. When I asked why that was not checked off, he replied thats not printed on the form. (I guess second red flag) I left Martin Chevrolet worried about the quality of service given to me, but I was busy so I left. Once I had more time to review, I noticed they marked Tire PSI at 40. Did they fill the tires to 40 PSI? Thats actually the wrong tire pressure! Manufacturer recommends 38. (Details matter) Then, in writing up this review I remembered I had damage to the rear right shocks on the truck. No mention or documentation of anything anywhere. Is that actually an issue---- honestly I suspect not, but I also expect they missed it. While none of these items represent anything major, the lack of detail and precision is worrisome for a Dealership. I will see how they respond when I ask for clarification. In the meantime, Where should I go for top notch auto service? Its clearly not Martin Chevrolet.

Spoke with Zack today and his honesty and integrity is an anomaly is this business. The best dealer…read moreI've worked with. Zack went out of his way to provide exceptional service. Highly recommend.

Spoke to Hermosa Motors representative through their Offer Up account. The person I spoke to asked…read moreme for my social security and asked if I was a citizen for a cash offer I made. Buyers beware! Unprofessional and highly suspect!!

The wait was a bit long, well worth it! I was approved for a Platinum Visa card for balance…read moretransfers at .99 percent for a year! The staff was very friendly and informative! Glad they accepted me being US Army! Lol

Well it's finally happened.... lost the wallet with EVERYTHING that you can imagine inside of it…read moreyesterday. I mean everything too. First order of ops was to cancel all plastic-like...NOW! That meant both my Navy Fed personal and business cards-among others. So I came into the only branch for miles and miles around with moms in tow. This review is strictly concerning Navy Federal and the Immaculate Reception/ Hail Mary experience I just received in there. Trust me folks when I say I'm no one special, but I sure came out feeling like the son of Jeff Bezos or Bill Gates-with some added melanin quite naturally! So the line to see a teller was practically outside the door. The presence of a Billy Dee Williams (that's a compliment by the way) looking armed security guard kind of smoothed things over, just in the event that hot tempers and hot heads would get too annoyed at what awaited them-a long, long, long line! The line was for a litany of things, ranging from the need to get a new ATM debit card like myself to any number of other issues that the client needed to have taken care of. Luckily enough, I ran across Lauren, who was for lack of a better phrase the ground traffic controller here! When she had a few seconds to breathe, she politely informed me that I could take advantage of an option within the Navy Federal app that would in turn allow her to go and print out a replacement card immediately! In less than 5 minutes I was out the door! Lauren is clearly the CSA or customer service all star of this experience. Thanks Lauren, you are the epitome of class, efficiency, and someone with a heart, and repped the NFCU brand in a top-tier performance!

I was hesitant to come here due to all the negative reviews but im glad I did. Gilbert and Andrew…read morewere awesome and got me a great deal on a 2022 Hyundai sonata hybrid. Walked into their office and they had football on their tv and chopped it up with the other gentleman that works there. all around a great vibe and a great company to do business with. Definitely going to recommend to my friends/family when they need a new car.

I had an appointment and drove an hour to this dealership, only to be treated very poorly. I had…read morebarely gotten out of my car before the first question I was asked was how much I still owed on my vehicle. When I politely declined to answer, he refused to even inspect my car or make me an offer. The guy came across as rude, cocky, and more interested in my loan balance than the actual condition of my vehicle. It was a complete waste of my time and a very disappointing experience. I would not recommend this place based on the way I was treated.

Really positive experience here where my van search of 4 weeks ended with an immaculate 2003 Honda…read moreOdyssey with just 117K miles on it. Danny was super helpful and patient, never pushed financing, even came with me to my credit union. I mentioned the carpet underneath where the back bench folds in as the only thing dirty (normally hidden). They washed it for me. This place went the extra mile and gets 5 stars from me.

Horrible experience. I had an accord that had a damaged door due to an accident. I went in for a…read moretrade in on a dodge charger that was on sale for 6000 so i when i arrived the guy said it was 9000 cause i wasn't paying it all cash. He also wanted me to pay for the accords dented door. Wtf? Why would i pay you 500 bucks to fix a door on a car i dont want? After refusing paying for a door the owner told me to grab my stuff and get out. He said he didn't want to do business with me.

Kind , calm and accommodating. No fuss! These ladies provided me quick fast service with a smile.read more

Horrible customer service they leave you on a waiting call for like about five minutes when you get…read morethere they can't give you the right information and they always their system is down. Their email is not working so I recommend not coming to this place.