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    OneMain Financial

    1.0 (1 review)
    Open 8:30 am - 5:30 pm

    Services - OneMain Financial

    Auto loan

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    6 years ago

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    Ideal Used Cars

    Ideal Used Cars

    (4 reviews)

    NEVER buy a car here. Many hidden charges and unwilling to repair small detail on car before…read morepurchase.

    Let me share my experience. First of all, don't ever give these people your money, they are…read morescammers! But let me start from the beginning. I was recommended to come here by my neighbor, who swore by this dealership. I called, they were able to get me approved for the vehicle that I wanted, and everything was smooth! I came in signed the papers, and everything went as planned. I take the car home, AND IT WONT START. So then I call them, and tell them. Yadira says "Oh honey dont worry, we will fix it, but you have to have it towed to us, because we have no way of getting it". So fine, have it towed. The tow truck driver says that the battery is fully charged, so not a dead battery (he checked that first to be sure). So then we tow it in (at my own expense). Fanny says that its a blown fuse, and a loose batter cable AND ITS ALL FIXED. So then I go to pick it up. On my way home from picking it up (again), I stop at the gas station to get a drink (dont even get gas) AND IT WONT START AGAIN! So after about 10 minutes of trying, I finally get it started. I take it home, and call the dealer in the morning. So then the dealership says to bring it in again, and they will look at it. As of this point, I inquire about a different car. Yadira says "if we cant figure out what the problem is, I will give you a different car, so just give us a chance to fix it, since you like this car". Ok fine. I go to bring it in there, AND IT WONT START AGAIN. After finally getting it started, Yadira tells me to take the car to discount to have the battery, alternator, and starter tested, so I do. The mechanic at Discount says that the starter is a delayed start, which means the starter is going bad. So I take it in. So the dealership keeps the car, and proceeds to call me EVERY SINGLE DAY to tell me that THERE IS NOTHING WRONG WITH THE CAR. Ok so it magically just wouldnt start for me twice, but theres nothing wrong with it! So I demand that they check everything, working with them FOR THREE WEEKS, AND NOTHING HAPPENS. They say that they are going to take it to Chrysler, only to tell me 4 days later that they didnt, and took it somewhere else instead. So after 3 weeks, they told me to come get the car, because there is nothing wrong with the car. Moral of the story. They told me that if they couldnt figure out what was wrong with the car, they would give me a different car, THAT WAS A LIE. They told me that they would fix whatever was wrong with the car THAT WAS A LIE. They told me they were selling me a good car, because they stand behind their products THAT WAS A LIE. So now, I gave them a THOUSAND DOLLARS for a down payment on a car, a month later, I have no car, and no money for a down somewhere else. I've asked them for another car, and they refused. I asked them for my money back, and they refused. The lender pulled out of the loan for the car that I signed the documents for, and instead of them calling me to tell me, THEY JUST THREW MY STUFF AWAY. So now, not only did I get scammed out of all that money, I didn't even get all of my stuff back, and had to dig through the garbage to get what I did get back. I am in contact with a lawyer for a lawsuit against this company, I have disputed the charge with my bank, and I am contacting the Better Business Bureau. I am part of a group of 8,000 moms here in Lee County and we are making it our mission to ensure that no one ever gets scammed by this car dealership again! SO AS THE PREVIOUS COMMENTER SAID, SERIOUSLY, ANYWHERE BUT HERE!!!!

    Germain Honda Of Naples

    Germain Honda Of Naples

    (124 reviews)

    The gentleman who was up next to take calls was very polite and took…read moreOur 'non-mechanical question' in stride. He directed us to pull over and he would be right over -- which he was!! He very patiently guided my husband thru the process of solving the problem and we were on our way home in time at all. An excellent experience at Honda of Naples. This gentleman is a definite asset to this dealership.

    Update -you can read the dealer's response underneath my review and they said "I inquired about…read moreadditional models and chose the HRV" Another blatant lie. They're trying to rewrite the script. #NoRemorse #DailyEvents #WeNeedToGetSmarter. I had been texting and speaking on the phone with salesman Kahj about a white CRV. He even sent me a lease breakdown in writing -- and not once did we ever discuss an HRV. I was very clear that I wanted a CRV. When I arrived at the dealership, the first car they showed me was extremely basic -- it even had a hand pump to raise the seat! I said, "Forget it," so they brought out another car. I liked that one and agreed to purchase it, believing it was a CRV. At no point did Kahj ever say the word "HRV." I'm not a car expert, so I didn't know the difference. Based on our texts and phone calls, I fully believed I was buying a CRV. It wasn't until I was sitting down to sign the paperwork that I noticed it said HRV. I stopped and said, "Wait a minute -- this says HRV! I thought I was buying a CRV!" Kahj's response? "Oh, it's only two inches smaller -- almost the same car." I should have walked out right then and there. No excuse -- I was just shocked, the process was moving fast, and I went along with it. #PeoplePleaserMoment When I got home, I reviewed all the texts and called my brother, who immediately said, "That's bait and switch." I texted Kahj and called Anthony, the finance manager -- but conveniently, he was "not in," even though I had just seen him ten minutes earlier. I told them I would not accept the car they were trying to deliver. I plan to speak with the general manager on Monday -- and then I'm going to shout it from the mountain tops: Save yourself the trouble and go somewhere else. Especially if you're a single female -- sadly, this kind of thing still happens in this day and age. That salesman knew he never showed me or told me it was an HRV. Anyone can look at our text exchange and see why I believed I buying a CRV. Now he claims he "mentioned the HRV trim" -- maybe he did, but I never heard it.

    OneMain Financial - autoloanproviders - Updated May 2026

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