Avoid at all costs if you can. Very misleading and it is like dealing with a used car salesman that is just telling you whatever they have to just to get you to take a loan. Then they will do absolutely nothing to help you and to listen to your concerns. Rolando the branch manager will claim that they are trying to help you, but unless you are doing exactly what they want you to do, no matter the financial impact to you, they will not help you unless it benefits them or their business.
I have caught multiple people with the company straight up lying to me and then when I confront them they just state they miss spoke and it isn't lying unless they knew they were giving me incorrect information. lol.... I didn't lie to you, I gave you incorrect information and I just wasn't aware it was false until you pointed out to me. In other words, you tried to lie to me and got caught.
Your entire business is supposed to be customer service and I would recommend to anyone to avoid using this business at all costs. . I promise you it will not be a pleasant experience...... read more