Don't get a loan from them!!!!!! They're just sell you bad cars I paid 25 k for a Nissan only owed…read more5 k they didn't even sell it to auction and sued me I needed a new car to drive for work because that one broke down so much!! They're just hope to sue not even talk about a new payment option after they sell in auction...

Catalina at extension 121 was the most rudest customer service representative I have ever spoken…read moreto. She was condescending and had no professionalism when speaking to me. My son has a loan with them and I was making a payment on the phone to get him caught up as he lost his job a few months ago. She was not willing to work with him and refused to discuss any information with me although she had my son's approval to discuss his loan. Catalina mentioned that her boss's name was Art and that she would have him call me back but hung up without taking my information down. I will file a complaint against this financial institution as they would not work with my son and she threaten my son telling him that his car would be impounded today by 6pm if a payment wasn't collected today. BBB will definitely be contacted about the unprofessionalism that Catalina had towards this situation. For now, I will wait for Art to return my call before BBB is notified about my experience.

Seamless, from start to finish! From the moment I walked…read moreinto the branch with questions about my car loan, every question was answered in understandable terms and felt no pressure to apply on the spot. I sat on it and did some online shopping for potential cars and when I came back to apply it was an easy process, quick and was approved right away! They helped me understand my next steps and when I came back after a purchase they were all happy for me and remembered walking me through the entire process! I am so grateful for the help and support from the staff and am so happy with my decision to trust in Navy Fed. As always.

Came here with a friend, the ATM outside was not working, as it was being service. The staff is…read moretruly amazing here very friendly sociable and gets you in-and-out very quickly, even when there is a line. They have a very cozy area to wait for a banker and the line for the teller moves very quickly. I also noticed a front customer service agent who was answering questions for a member. Definitely a welcoming bank. Very clean and located at the Chula Vista Center near Las Tres Catina and what use to be Sears. Plenty of parking and entrance to Chula Vista Center.

This car dealership definitely delivers…read more..... I have purchase a car here before today I came to look at the bmw grand coupe hopefully make a deal First time buyers ,bankruptcy, credit unions they do it all Not your typical car dealership they are very friendly and honest . Cars are priced well and they guide you every step of the way there a family business have been established since 1991 . Give them call or come in you won't be disappointed best customer service I experienced.

Bought two lemon cars from this company within a week after buying the second it broke down I kept…read moregoing to get the same issue fixed four times until I gave up the issue was never fixed turned in the car and when I came to pick up the new tires I purchased for the car they scratched all four of my band new rims that I had purchased for the car. Then the owner had the nerve to lie and say I did it. I had the car for two months and it spent more time with them getting fixed then me actually driving the car. Every time I get it back within three to four days it would overheat and break down. These people claim to be Christian but take advantage of customers just to make a sale. The car I purchased had major engine issues and kept over heating. Don't trust these people I went to them for help after I have been a loyal customer for many years even though I purchased another vehicle before that had issues as well but I was in need of a vehicle and I got screwed over by them. Think twice before purchasing from them because you might end up with a lemon car like I did!

Tellers and all staff are friendly, efficient, and helpful. I have always had my needs met.read more

I don't recommend SDCCU. Most recently went to the bank on Columbus day (not realizing it) and of…read morecourse they were closed - I tried to use the ATM but it wouldn't let me withdraw any funds- only deposit. I don't know if there was no money in the atm or what - but I have never encountered a bank atm that did not let me withdraw my own money. You also can't do any external transfers with SDCCU online. I'm constantly writing checks to myself to get around this in order to move funds to my other bank accounts. Honestly, in this day in age our money needs to be fluid. I'm so disappointed with SDCCU and have opened a different credit union at this point, only using their services in emergencies only. Even in that case, I don't know they'd be helpful.

John, the guy I spent a long time on the phone with, is probably the best you could hope for to…read morework with. I almost wanted to ask him if he'd like to go for a beer sometime but I don't drink. He's a very good person and one I'd like to call my 'friend' because of the good advice he gave me. THE BEST!!

I have now purchased my THIRD car from Car Loan California. That should tell you how great the…read moreservice and products are. The owner really went the extra mile to make sure that I got myself into the right car, at the right monthly payment that I could afford and I could not be any happier. I landed in the absolute best possible scenario as far as financing arrangement for my situation. Couldn't be happier with my purchase and the loan terms. I'm sure it won't be all that long before I buy vehicle #4 from Car Loan California. Thank you for everything during the purchase of cars #1 through #3!

First off was this the easiest purchasing experience I've ever had.? No but it was probably one of…read morethe best. I purchased a one off travel trailer and it was pretty simple because I came in with cash and a trade but, Mike made it as seamless as possible and I'm happy with the purchase. The coach came with a toasted battery and needed to be cleaned but since it had sat a while that's okay but... when asked if they could swap the cost of a new battery for the cost of the registration fees I got zero replies to the question. But all in all it was as seamless as it could've been so check them out vs other UCDs in the area.

horrible dealership. Traded in a car less than a year ago and the car I gave them they kept in my…read morename and got a bunch of toll violations. On top of that the car they sold me is a lemon. $18,000 car that in less than a year after purchase needa $10,000 worth of work on it. These guys are nothing but liars and scammers.

This location is in a pretty good sized shopping center just across the street from Southwestern…read moreCollege in Chula Vista and they are located just around the corner from Ralph's grocery store and across from Habit Burger and Grill. The shopping center does get busy but there is quite a bit of parking. I recently lost my debit card and needed a replacement. I drove to this location, requested a new debit card at the counter, and was out the door with my new debit card in around 15 minutes. Everyone was very kind and I will definitely be returning if the need arises.

Great customer service. Always busy. But security guard is very unfriendly but hey it's not about…read morehim but about how the service was excellent. Just the hours could be open longer. Left one star cause the closed the door on a customer that arrived 2min after closing hours. While the line inside still had 7 or more people in front of me....

We were sold an absolutely bad car. From the first week we had the car we had major issues. They…read moreattempted to fix the car with bubblegum and glue. Would never again even look at Ernie's car dealership.

SOLID USED CAR DEALER!!!…read more I was in the hunt for a car with manual transmission to teach my youngbloods the art of The Stick Shift. Yup, it's becoming a lost skill, with most new cars not even having an option for driving stick. So before they become extinct, let's drop some knowledge on these Boyz! Now where do I find one?!?! I decided to use CarGurus and AutoTrader phone apps as my primary search options. Looked at and test drove a bunch of options... Hyundai Veloster, Mazda M3, Toyota Matrix, Kia Soul, and Honda Element. Definitely nothing extravagant. Problem with used cars is finding cars with minimal issues. Look for good price but how much work will it need AFTER you buy it?? And used car dealers, are they keen on customer service? Most are not and have definitely met some rude ones during our search too. So our quest took us to ERNIE'S AUTO SALES in Chula Vista, because a car they Listed on CarGurus looked appealing. Being that it would be a bit of a drive for us, we needed to call ahead to get some details. Here, someone actually answered the phone promptly. THANK YOU! We spoke with Mr. Mario over the phone. "How's this? How's that? Blah, blah, blah". Not once once did he sound irritated, very respectful throughout. Told us "this is a good car, 9/10. And I've been in this business a long time!" Well sure enough, he was spot on, when we came to peep things out. Friendly greeting and cordial interaction the whole time. We wanted the car, and Mr. Mario and Mr. Ernie were both reasonable chaps as we worked the details out with them. No after market nonsense added in. Nice thing is that they wanted make sure everything was up to snuff before We drove it off. So we had to come back a few days later. They kept their word on everything they said. There was even a warranty offered with our car and when we found a few issues, the warranty was honored without issue. I COULD NOT BE ANY HAPPIER the way this experience went. Thank you Gentlemen! It was a pleasure! VERY EASY RECOMMENDATION! If they have a car you are interested in, definitely worth your time! ;)

I really had hoped Sandra (Representative) wouldn't have given me a hard time this morning. Please…read morehigher ups read this post, this is one of your employees, I've been a customer with the national city branch for 2 years and never had any issues with Juan, Monica or Alondra! No issues with Desiree at the Euclid location. I greeted Sandra today, didn't even acknowledge or welcome me as a customer. The reason is because I came in to cash a $85 check and Sandra was literally giving me $8,500 without even verifying the check nor even contacting her manager to let her know. I had told her, what are you doing the check is only $85, Sandra didn't even acknowledge and say it was as her fault . That was one of the 3 times she's had an attitude with me. Today's experience was horrible, I really wish I hadn't come in to this location at all! She was literally yelling through the glass while I was telling her how bad her service is. I really don't need to get into detail, I just need to share my experience and hope this gets settled. I am not happy with Sandra at all!!!! I really don't like posting negative reviews , my personality is the total opposite of Sandra! Please management have a talk with Sandra and when she apologizes for her actions then will I remove this 1 star review

Have only used the money order services and have been met with friendly cashier/employees. This…read morelocation is on the busier side and luckily they have divided the "loan" side of the business with a separate window/employees to the other check cashing/money order side. Unfortunately, I was initially going to give a glowing review for the discounted money orders that I received last month for 25 cent each. Then come this month to find the price raised and had to pay $5 for using a payment method other than cash. Completely the opposite of saving money, when Wally World (aka Wal-mart) charges $1 and no fee for using your debit card. Will no longer be coming here for money services.

This experience is a worth a read..I've always purchased from manufacturer dealerships, so I wasn't…read moresure what to expect. Let's just say, after first visiting, 2 hours later with a good non-pressured conversation, a reasonable trade in offer on my car that I wasn't initially going to trade in unless the numbers made sense, and a super competitive interest rate, I happily walked away with a car I've been on the hunt for months! I had an outstanding experience at Grand Motors and Omar exceeded every expectation. Why? I'd been searching for a specific car for over two month, even considering buying out of state. When the exact model popped up just 10 miles away, I contacted Omar to confirm it was available. He was responsive, opened the store on Labor Day, and immediately welcomed us in, despite having other customers (it was shocking because no other surrounding dealerships were open that day) The car matched everything I'd been looking for, with only minor cosmetic wear, and the entire process was smooth and pressure-free and I mean it. I wasn't even looking to trade in my car unless the numbers made sense, but Omar offered a reasonable trade-in value on my car that aligned with other dealers and even secured a better interest rate than the franchise dealerships I visited. The transaction was transparent, efficient, and completed in under 2 hours! I've always spent more than 4 hours each time I've made a purchase. It was amazing and smooth honestly. Omar delivered exactly what he promised and earned my trust. I'm happy with my purchase and will absolutely return for future vehicles. Omar did mention he could find me almost any car and just to let him know in advance, so I will take his word on that! Highly recommended! Thank you, Omar!

I was so glad that the SUV I fell in love with was at a family owned business and not a big…read moredealership. Omar was informative, friendly, and easily accessible. Great communication! Once I decided this SUV was right for me, I appreciated the organization and ease of all the paperwork. Thank you, Omar. I have no doubt we'll be working together again.