Very helpful, Explains repair work needed & done @ reasonable cost. Handles quality products for…read morefair value purchase. Very satisfied family of customers.

Absolutely the WORST customer service ever! I have no experience with their sales side of business…read morebut I have used them for repairs. DO NOT MAKE THE SAME MISTAKE! They give you no receipt when you drop your equipment off. Then when you call on the promised finish date, they have NO idea what you are talking about....then, "oh yeah, I'll look at that soon". They do not call you when your repair is done. You have to keep calling them, leaving messages that go unreturned until you finally catch one of them. In my case it was the son who has the business personality of a disgruntled bear. You should NOT feel intrusive when paying for a service! Long, painful story short - after repeated attempts to check the status of a tune-up and having no success, I went to pick my equipment up and was presented a bill for repairs I did not authorize and they would not guarantee. I refused to pay for more than the tune-up and they said that they will sell my equipment to someone who may have a running mower "once or twice". I was more than willing to pay for a tune-up and any small repair necessary since I was donating this mower to someone in need. Beware! SHADY way of doing business. No return calls, no guarantees that they will even look at your equipment, no customer service, NO HONESTY

I have had weed walker, lawnmower & snow blower repair. Alan is though, very reasonably priced and…read moreprompt can not say how good his work is. Picked up and returned my snowblower it runs better than new and

Honest business that works hard to get your equipment up and running at a reasonable priceread more

MIKE picked up my snow blower on Thursday and the next Thursday, MIKE brought it back. He cleaned…read moreup the carburetor and running great. snow blower is 10 years old. I would trust him again. he got it done just in time for recent 7 inch snow storm on 12/14/2025. I also used it for the 2 neighbors driveways with no problems.

In this day and age of Amazon Prime and big e-tailers, the only benefit of using a small locally…read moreowned independent power equipment dealer like this is for the support they offer after the sale. Town and Country Lawn and Garden offers no such support and actually made it considerably more difficult on me to get product defects dealt with and addressed. I recently moved to the area, decided to check out Town and Country as they were the local power equipment dealer. Within days of learning of their existence I purchased a $600 Stihl chainsaw from them. There were some red-flags during the purchase process, notably they had to get a tech from the back to even sell me the chainsaw. The tech also kind of threw out cliche phrases and some outdated preconceptions about the m-tronic feature of the saws I was looking at. Still, I decided to go through with the purchase. Right out of the box the saw gave me issues, demonstrating well-documented hot start issues. I battled the saw for 6 days in the woods trying to work through the issue, resetting the "computer" and trying different starting and cool down. procedures. After exhausting all avenues at home I begrudgingly brought it back to the dealer, abandoning the work at home I needed to get done. The lady at the counter was immediately defensive offered zero reassurance that they'd get me taken care of on this $600 saw I bought from them less than a week prior and yet to get a single day of proper use from. She brought a different tech out from the back to hear about the things Id try and the exact symptoms I'd experienced. I was VERY careful to explain the exact way to replicate the problem reliably. I didn't want to get a phone call a week later saying the saw "worked fine for them". Long story short, they failed to fix it. They initially misdiagnosed it, blamed Stihl for sending the wrong part and even at one point tried to put an outdated version of the m-tronic control unit on the saw and give it back to me. That plot was thwarted when the Tech Supervisor at Stihl realized I knew the difference and would be able to tell they put the wrong part on. All the while, Town-Country never called me to update me. I had to either call them, or call Stihl to get updates. T&C actually told me at one point they simply did not have the time to call their customers with updates. That's really all you need to know about this place. Eventually Stihl asked Town-Country to refund me so they could get the saw back to R&D to figure out what was wrong. I decided to roll the dice on another Stihl, and bought the same saw from another dealer a little further away. That dealer has been much better to deal with and I've already bought several more Stihl products from them without issue. Avoid Town & Country if you value your time and money. I can only imagine the headaches you'd have with them if you bought a tractor or bigger piece of equipment.

Purchased $400 Twin bagger for cub cadet lawn tractor. In spite of bringing manual with me, which…read moreincluded part/model number of the bagger, the counter guy at T-C insisted the bagger he was selling me was the correct model even though it was different from the cub cadet manual. You guessed it. Wrong bagger. If you have an older model cub cadet (mine is 2009), the current model bagger won't go on. Instead of going back to town-country, I phoned cub cadet, they are sending me the correct parts for free -- not paying for shipping either. Kudos to cub cadet. In the end, I got the problem fixed free, but the delays, the time on the phone, the rudeness of the town - country employee, etc. are the reasons I give only two stars. I don't even know what I'm giving them two stars. I had a lengthy discussion with this T-C employee about whether the bagger he was selling me was the correct one, he assumed I needed it installed by them instead of me installing it myself (it's an easy install), whether I knew the year of my tractor...he was very condescending/rude and he treated me like I was ignorant. Be ready for that too, ladies (there were other men in the store and he had a distinctively different communication style with the men than he had with me). Next time I need parts or accessories for my cub cadet I will go to a different distributor.

Bad customer service did service on equipment didn't make it two days and it ended up runningread more

THIS PLACE IS TREMENDOUS!!! I took a Troy Bilt Leaf blower (gas powered) that I could not keep…read morerunning with my limited knowledge of carburetor repair/cleaning. I walked in. Matt listened to my round of troubleshooting and instantly knew what the problem was. He fixed it in two minutes (literally) and charged me $10. Having a small shop to go to run by old school mechanics who actually know how to FIX things and not just try to sell a new one is a rarity in this era. Please patronize them as these types of shops are disappearing rapidly. Also, each and every one of them couldn't have been nicer! No gruff old guys that should have retired 20 years ago. Just helpful, talented guys that can fix things!

Relatively easy to schedule an appointment and a service call was made about two days later which…read morewas great. Turns out our appliance issue was relatively minor so we paid for the home call but not extra labor or materials. Satisfied with the service we received and would schedule again if the need arises.

Mikush Appliance Repair is the Best!! Byron is an Expert, very knowledgeable, and always gets the…read morejob done. Friendly and Reasonable!

A top notch shop. Needed the frame of my car welded for it to pass inspection. Took it down, he…read morelooked at it and we made an appt. Day of he was done earlier than he anticipated AND the cost was less than the estimate. Very fair but even the estimate was fair. I'd use the shop again if I ever had a need. Only thing was he suggested not dropping the car off the night before so I had to work my schedule around a morning drop off.

If you need welding talk to Kenny. Great guy. Fixed a rim for me, at a very reasonable price for…read morequality work.

We called Davidson to come look at our GE dryer that had been making noise. When the technician…read morearrived, of course the sound stopped, but he checked out our machine anyway. He replaced parts that were missing and/or severely damaged and assured us our machine is in good shape otherwise -- this was good to know because it came with our house and we weren't sure the age/condition of it. I will say I was surprised that we didn't receive a quote for the repairs needed, just a bill when the work was complete. This might have been due to parts breaking as the technician looked at our machine, but next time I'd ask for an estimate before agreeing to work.

I do not call anyone except Davidson Appliance Center for my appliance work. I am hard to please,…read moreand they provide timely, and the very best quality of services!