Top Quality visited in February to adjust our HVAC unit vent and change the filter, and we talked…read moreabout setting up a yearly maintenance plan. Everything was and had been working fine at that point. A couple months later, the unit stopped cooling. We called TQ back out and all of a sudden the coolant was 100% empty. We were told that there were "king valves" broken and a leak somewhere else, but their tech could not find it. We were given quotes up to over $13,000.00, pressing for a whole system replacement. They offered a repair conditional upon "we might still find something else." No further attempt to try to find the leak they insisted we had. Other opinions found o-rings missing on the outdoor unit, all of the seals/gaskets on it loose, and a large amount of debris that suggested a very large and fast coolant spray. One of them also said that Top Quality's guy did not even check the coil in the attic because some sort of original seal was still on the cover/door. No one could find any leak. One of the alternate opinion companies perfomed an overnight test where he put something in the unit to see if it would leak out. It held 100%. He filled the unit with coolant, fixed the valves and seals, and it has been working just fine again since at a TINY fraction of the cost Top Quality wanted. Now these are not my words but those of the other opinions. That the tech from Top Quality didn't know what he was doing, to run away as fast as possible, and that it even reminded them of situations they had heard of where techs had drained a system of its coolant to re-sell it. It does seem strange that a simple filter change and vent adjustment turned into an empty unit within a couple of months (or sooner, as we had not been using it much yet because it wasn't hot enough, so we wouldn't have known until later), with no leak able to be found by anyone, and a unit working just fine now for several months with just a coolant refill.

If you are like me you have been putting bandaids on your heating and cooling system hoping to get…read moreyou thru another winter of summer. This last cold snap proved my system didn't have what it took to make it thru winter and keep my family warm. I called justin as well as several other local installers for price. All three candidates offered me quotes on systems to include new venting and a new system. Theirs was a Trane furnace and air conditioner - for $800 less than their competition. We had 4 techs come out and get the system replaced in 7 hours and it works great! Do yourself a favor and at least have them do a bid for you, you won't regret it! Stu MacPherson

Greg Day with XSI disaster recovery services stood behind his team's work on an 18 month old job!…read more His team did a bathroom renovation for us in May of 2018 and yesterday it presented a big issue. I called him this morning and he personally came to my house early this afternoon. He assessed the situation and fixed the issue within minutes! Trust in XSI Disaster Services, they won't let you down!

Greg, Austin, and their team are truly wonderful people. They are honest, show up on time, and…read moretake care of all the details to make the process a smooth one. We had a pipe burst in our ceiling, and after spending some time looking over reviews and investigating different options, I landed on XSI Disaster services. Within 1 hour of calling Greg was at my home, and he even correctly diagnosed the issue (which the certified plumber had missed!). He put a plan in place, stayed in contact with both me and my insurance company, and remained honest and ethical throughout the entire process. Austin was also incredibly kind and went out of his way to take care of us. From securing the contractors, mitigating the water damage, and to CLEANING UP EVERY LAST BIT OF DRYWALL DUST (this is huge to me), Greg and Austin made sure we were happy and felt good about each step of the process. I would highly recommend this team. They helped to correct a chaotic situation and got us back to normal quickly and easily.

The home A/C went out. The technician said I needed a new unit ($4000) because the compressor was…read morebad. Later, I had another company check the A/C. He immediately identified the problem as a bad capacitor ($55). He said any A/C technician could look at the capacitor and see it was bad because it was bowed at the top. Now I have cold air. Was Preferred dishonest? I hope not but the technician didn't know what he was talking about. I wouldn't use them again.

I would recommend this place to anyone they are very nice and professional our ac/heating unit went…read moreout about 2 months ago and I have called around to so many places trying to get help I was in a very bad situation and low on money when I called preferred! We had no heat and the past few mornings were so cold and I have two small children! I explained my situation to Tom and he worked everything out with me was very understanding and a true blessing from God! He sent his tech Patrick out and within an hour I had heat and air again! Thank you so much yall are my angels love love love preferred!!!!

Alex is a dedicated business owner that provides valuable services needed, not extras, at a great…read morerate! Amazing customer service!

I appreciate the service I received from D-Vet Maintenance Services. The professional installation…read morewas well worth it. I highly recommend this company for your HVAC needs.

I've worked with major HVAC providers in GA for as long as you care to know and I must say that…read moreD-Vet Maintenance has to be one of the best small HVAC company that i have ever seen to put out BIG Company services, and to offer financing is a pllluuss! I can only hope they will continue to offer this kind of top notch srvc.

We purchased the dryer vent cleaning service and Daryl was awesome! He arrived right around the…read moretime he estimated and got right to work. This is a relatively new home to us we just bought it at the tail end of 2019 and it's been one thing after another. My husband stayed available in case Daryl needed assistance with anything and he was with Daryl pretty much every step of the process and in doing so we discovered how very fortunate we are that our house didn't burn down. The dryer vent duct with full with twigs and leaves and pine straw all the way to the dryer itself. Daryl said based on what he saw and the stuff he pulled out of there, it probably had never been cleaned... and this house dates back to the early 90's... He was polite and friendly, he worked hard, charged exactly what he stated prior to work, and he even cleaned up afterwards. What more could you ask for? We'll be calling him next year, when it's time to clean all our duct work again.

Daryl and his team did an amazing job cleaning our ducts. Couldn't believe how much junk came out…read moreof the ducts and dryer vent. If you have pets, allergies and changing the filter every few months is not working, definitely give Daryl a call. Prices are very affordable and the team is in and out in less than 90 min. Breathing fresh at home is a great feeling! Cheers!

Me and my wife have used Israel of Mora Heating and Air for nearly 8 years now. Israel has…read moreseriously saved me and my wife a lot of money. Whenever I have needed him, he's been available and very respectful of my time. I have never felt that he has overcharged me or taken advantage of me in any way - if I did, I sure wouldn't be wasting my time putting in a review. But he's hard working, he is very professional, he makes sure I'm very comfortable with his services and he is always easy to deal with. I have not the first complaint, and again, we have used him now 8 years. Dewayne and Laura

Israel is absolutely the best! Upon moving to our new subdivision about 7 years ago me and my wife…read morewere looking to find another heating and air company. I always try to diligently do my homework on a company and came across Israel and Mora Heating & Air. I decided to give them a try and since then I have never looked back or regretted it. Israel is always prompt, courteous, very instrumental in literally going over every aspect of what he is doing, why, and to ensure that me and my wife are at ease with his work. I come from a background to where my dad was a handyman and taught me many things and I inspect everything to a fault. To this day, I have yet to experience 1 bad instance with dealing with Israel and I have observed him and his work ethic. He is extremely hard working. I have no reservations at all based upon 7 years of using him to recommend him.