Alex was very professional from the start of communication going forward and if the opportunity to…read moreuse his company comes to fruition again, we will definitely reach out.

I am extremely disappointed in Alex as I have been patient for over a year now to repair my kitchen…read morefloor tile that began to peel shortly after being installed a few years ago. He promised time and time again to send someone out to repair the floor but it never happened. I've decided that it's time to move in another direction. The empty promises and lack of concern is unacceptable!

Used Total Home for 2 homes....one I purchased and the other I walked away from. They were…read morethorough, professional and super responsive! I appreciate them sooooo very much and gladly offer this recommendation!!!! You guys are the ABSOLUTE best!

Chris was excellent and thorough, explaining not only the things he found, but providing insights…read moreinto the way my home was constructed. Very much appreciated!

If I could give this company 10 stars I would. Any projects that you have I highly recommend hiring…read moreJwac Construction. You will get quality work, high quality materials, excellent craftsmanship and attention to detail. I had to deal with a flood in my brand new build. Chris and his team came in and worked on my entire home with empathy and treated me like I was family. I really appreciated the customer service I received. I work long hours and working with Jwac I was able to still work and get my home repaired. TRUST IS KEY and you can trust Chris and his team with your home, belongings and expensive items. I never had to worry to about them and that made working with them priceless. Chris and his team always let me know when they left for the day. The cleaned up after themselves and locked my house up so I was safe while still working. The quality of work is better than what my cheap builder did. My home turned into a custom dream home that is quality. New builds and older homes they can do it all. JWAC Is the best company and you get what you pay for. Get the job done right the first time and you wont have to waste money getting it redone! Thank you Chris and team for everything you have done to make me love my house. You turned a traumatic event into a beautiful new home for me. I can't thank you enough.

We needed a whole kitchen remodel and Chris came through for us. He consulted, helped design, put…read morein the work, and kept things on schedule. Not only did he plan, organize, and keep things on track, he was also in the kitchen doing work much of the time. He was very easy to get in touch with, and answered emails promptly. I would absolutely use him and his team again!

The company Sam the concrete man did a perfect job. If I ever need help again, I will call him.read more

From the owner: Sam The Concrete Man is a residential concrete company, providing residential concrete flatwork and…read morelimited commercial concrete services. We provide first-class concrete solutions and customer service with a transparent and professional approach. Through our streamlined model, we offer fair and honest pricing to consumers. Contact Sam The Concrete Man Buford today for a free, no obligation estimate. Residential & Commercial Concrete Driveways Concrete Patios Concrete Walkways Decorative Concrete Garage Floors Concrete Floor Coatings Epoxy Install Commercial Concrete Services General Concrete Services

We all know that deciding to finish the basement or remodel an area of our home can be…read moreoverwhelming, especially when you consider the inconvenience and interruption to the family's daily routine. Then there is the task of finding a company or contractor that will complete the project for a reasonable price. I may have a suggestion that could make the whole process less overwhelming. I was the office assistant for a construction company (Buford Drywall Inc) for over two years. As it was a family-owned company, I was responsible for most of the duties in the office, from ordering office supplies to ordering project materials and everything related to ensuring that the office ran smoothly on a day-to-day basis. I recommend Buford drywall because of the above-and-beyond service I have witnessed them give each client from start to finish. I realize you might think my recommendation is biased since I once worked with the company, but let me ask you, would you recommend the service of a former employer if it was not genuine? Would you put your name out there like that? I unquestionably would not, so you can believe this is a simple, honest recommendation from someone who was a witness. Before I dive into what makes their service remarkable, I would like to tell you about Buford Drywall Inc. They are a construction company located in downtown Buford on Main Street. It is owned and operated by the Miranda family; the CEO is Jonathan Miranda. Mr. Miranda has been working in construction for over twenty years. He has experience in various areas of the trade; however, the company's focus is metal framing, all things drywall, and acoustical ceilings. Now back to why I recommend Buford Drywall as the company for your next home improvement project. While working with Buford Drywall, we mostly worked on commercial projects such as Tommy's car wash, Dunkin Donuts, and Firestone; however, we occasionally would get a call for residential projects. I remember one of the clients calling to get an estimate about completing his basement, but he was concerned about how much it would cost. Jonathan went to look at the basement; he made a few suggestions that would cut some of the cost without sacrificing the quality. Ultimately, they wrote up a contract that finished the basement to the client's expectations at a price that fit his budget and left him exceedingly pleased with his new basement. Sometime later, we received a call from another client that wanted to do some remodeling to their home; however, this time, they wanted it completed while they were out of town so that when they returned, it would be ready. Jonathan went and looked at the place; he made his suggestions and gave the client an estimate for the project. After that, the family went on their trip, and the company went to work, completing the project per the client's instructions. Jonathan kept the family informed of the progress via pictures and videos, allowing the family to review the work and make suggestions or adjustments. When the family returned, the remodeling was complete, and they were thrilled with the renovations. These are a couple of examples of why I highly recommend and suggest that if you are planning on making any home improvement now or in the future, you consider Buford Drywall Inc as the contractor for the project. Lastly, I would like to highlight a few notable benefits that Buford Drywall offers its clients. First, Buford drywall will order and have all materials needed for the project delivered to the site (your home). Residential clients have sighed a breath of relief at this information. Second, Buford Drywall is a stickler for finishing a project on time. They will work all day and on weekends if necessary to complete the project on time. The final benefit I want to mention is the one-year labor guarantee offered on each project. Offering a one-year warranty demonstrates how much Buford Drywall takes pride in the quality of work on each project.

From the owner: We provide the best quality work, for the most affordable prices.read more

Great Service. Emerson was on time and fair. Work was great too! Will recommend and call again for…read moreservice.

Had a need for assembly of a 10x10 gazebo to be installed on my back deck. Unfortunately, I had…read moremeasured incorrectly as we found the deck to be around 2 inches too small for the gazebo. I am sure some assembly crews may have said "can't do", but Emerson sized up the challenge and made it happen through creative thinking. The gazebo was installed properly and can barely see where the necessary modifications were made to make it work! I was impressed! Additionally, when the assembly was done, he cleaned everything up and replaced all things on the deck to exactly as they were prior to his involvement. Next time I have any construction or handy man service needed, I'll be calling Emerson again.

Jeff and his team have deep-cleaned my pond for the past two years, and the results have been…read moreamazing. They are kind, professional, and highly knowledgeable.

We have used this company for several years, but unfortunately, the service has consistently been…read moreunreliable. Each season, it takes multiple calls just to get a response, and this year has been the worst yet. Despite numerous attempts to contact them, no one has shown up. Meanwhile, we continue to receive their advertisements--yet no actual service. After my husband called again today, we were given yet another vague promise: "How about Friday?" At this point, we're done. No thanks. It's time to find a company where service actually matters. We suggest other customers do the same.

Superb customer service and workmanship. Selvin did a fantastic job managing the crew and keeping…read moreus informed of the progress. Got our job done on time and on target which is saying a lot these days. Thank you again Selvin.

From the owner: We are the architects of happiness, enriching the lives of those in our community by…read moreconstructing and restoring our clients sanctuaries.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!