Get different staff who know how to stick. The team leader is always on the phone while sticking…read moreplatelets and they ignore donors who come in the door.

This was a wonderful donating experience the staff there are beyond helpful and ki d ladies i will…read morereturn when my 6 weeks is up, thank you again one blood

All staff was friendly , professional , respectful and informative with my first visit and my first…read moretime donation . They all made me feel welcome and respected. The building is modern and clean and very well maintained. The parking is nice and spacious. They observe veterans and welcome them . They have lovely videos and let you know the types of behaviors they expect from their customers . I will definitely return to donate . ~ closed on Sundays and they take appointments. Good to know .

The wait is a little longer than other sites but it makes up for that with awesome staff! They are…read morefriendly and professional. They always make sure the experience is a good one. Their rates are above others. Overall great experience.

I've been donating here for about the past 4 months as I finally got tired of how poor another…read morelocation was. My only regret is not doing it sooner! I donate blood and platelets as often as I am allowed and can't enough about the friendliness, cleanliness and actual caring for the donors here. My phlebotomist the past few times has been Keziah and she is AMAZING! You can't go wrong by making Wesley Chapel your donation home.

I'm here every two months and it's my favorite donation site. The safe is kind and quick and the…read morefacility is always clean.

I donated on 6/27 and was told that I would receive a gift card. Now we are at 7/19 and no gift…read morecard. I called them and they said it would normally take three days. If they are going to offer something they should follow through. I am not happy with their communication or service, maybe I will go to One Blood in the future.

Great place nice location friendly kind nurses! Telephone…read morenumber is NOT right!!!! Call 352-596-2002 for 12395 Cortez Blvd location!!

BLOOD... We have it, we need it, we can share it…read more Remember those carefree days, as a kid, when blood took on a whole new meaning? Your first bloody nose. A bruised & bloody knee, looking to mom for sympathy. Pricking your finger to become blood brothers/blood sisters. As an adult, we can still become blood brothers/sisters. With a whole lot more people! Sure, we won't get to practice secret handshakes. Or meet in treehouses. But the meaning is more powerful than ever! My girl, I call her my Fav Fab One, we love to give blood. It's the right thing to do. Paying it forward. Plus, you just never know there might come a day when you are on the receiving end of that bag of blood. This month was my birthday. That time of getting high fives, gifts and celebrations. We were visiting the grand opening of a new restaurant in town when we spotted The Big Red Bus sitting in their parking lot. We ran into Michelle inside, who invited us to donate. Without hesitation, we figured we'd eat, then we'd grab a seat, in the bus. If just felt right to give a gift. A gift of blood. We had NO IDEA that giving blood would be SO MUCH FUN! For when we stepped outta the Florida heat and took our seats, we were greeted by the Tag Team of Julio & Nick! These guys should go on tour. Comedy! Action! Even though we were laughing and having a bloody good time, we knew for sure we were in good hands, too. Funny, how you can be totally professional while being absolutely endearing. That's the atmosphere we were in. Oh, us and one other donor, I'll call her Paige. Thankfully, we all were on the same 'page' so NO ONE was offended or upended. Giving blood. Feeling good. Having fun. And even some parting gifts as their way of saying Thanks! It truly was a 'gifted' experience.

I walked into the One Blood location on Countyline Road in Spring Hill, and I was greeted with a…read morefriendly Hello! and I stated I wished to donate blood. I was given a questionnaire to fill out, and then we exchanged the form with a tablet to answer more health questions. My blood pressure was taken, and my iron count was taken. We walked into the donation area, where I sat in a donation chair, and the donation routine began to take my blood. After about 8-10 minutes, I was finished and got up and left the facility. The technician was friendly and was very good at inserting the donation needle into my arm. There was some informal conversation, and it was a very nice experience. I have been here many times before, and I will return when I can donate again. I've been donating blood since 1969 and feel I am giving life to people who need this to survive. Feel Good about yourself and give blood. One Blood has great employees working there.

Great way to give back! All staff are friendly and take the time to make sure you are okay. Its…read morenice to have that feeling that this is more than a job to them when they sticking needles inside you. Depending on the time of day lines can be long. The longest iv been in the facility was 3 and half hours but it if the process moves quick its only 45mins to an hour.

I've been to 4-5 different plasma centers, both Biolife and other brands in Florida and other…read morestates, and this Biolife center in Lakeland is easily the most well-run location of any I have been to. Everyone (mostly) here is so kind and pleasant. I know it's not always super enjoyable taking vitals or being a phlebotomist, but the workers here are so enjoyable and really make the experience much better. Tiffany, Darrell, Olivia, Madison, Jay, Naheeda, Daylin, Kevin, Ryan, Jose, Danielle, Alyssa are all just awesome. And my girl Jessica, it's always a pleasure seeing any of them and getting to chat. They do a really great job here of getting people in and out even if it's slammed busy. Except maybe once in awhile if they're understaffed, the longest I'm there is 90 minutes. I've been to plasma centers where the expectation that it'd take at least 2 hours every time no matter the time of day, and 90 minutes was a quick day. But here, there are plenty of days where I'm in and out in an hour or less (of course, it helps to be hydrated so the actual donation goes faster). Efficiency is something they have down here. I'm super impressed. Not only do you get paid, but you're helping save lives by donating plasma. It's a win-win, and Biolife Lakeland gets an A+.

The worse management ever, New Donor, THE WORST. Should have never have taken as long to process…read moresomeone. The work one 1 person at a time, people are leaving cause it takes so long. So stupid! Ive never posted a bad review in my life. This needs new management or employees.

Professional and Efficient at the Fowler location in Tampa. Betty at screening is awesome. Always a…read morepleasure!

I donate every two months and the staff there always does a great job of making me comfortable and…read moredrawing blood effortlessly. Always prefer going to the donation center as opposed to bus locations.

5 stars for the OneBlood mobile unit that is regularly sent to Tampa & Wesley Chapel. The blood…read morecollected is shared within the tri-county area (if not w/ additional counties). Each time I've donated blood in New Tampa (Walmart parking lot), it's been the staff of the Lakeland Branch who has greeted me, questioned me, taken my blood, & sent me packing w/ a beach towel or shirt, along w/ a gift card. (The current promotion is a beach towel & $45 in gift cards; it ends Aug 31.) If you're in Tampa or Wesley Chapel, finding an open appointment online & reserving the time takes a minute or more. Once you arrive at the big red bus (currently in a mask-- regardless of vaccine status), you'll answer a few oral questions after answering questions on a Tablet. Then you'll be taken to a bed, offered a beverage & snack, & be stuck; I have yet to ever feel more than a non painful pinch. Once the blood has been collected; the needle is removed; & the gauze is attached w/ a wrap, it's time to go. I've used the Lakeland OneBlood mobile unit 4x-- each time in the Walmart parking lot in New Tampa. No parking issues! No long wait! No hassles! Staff has always been friendly; the women have varied each time. Some of the busses are newer & shinier than others, but all have appeared clean. The entire process from reserving an appt time (on-line) to leaving the bus to go home after the donation has always been INCREDIBLY speedy & easy. I'll continue to donate blood every two months regardless of promotion, & I'll continue to rely on this mobile bus unit. OneBlood makes donating simple!

Overall CSL doesn't have a great rating on other review sites I looked at, so I was to say the…read moreleast pretty nervous to try it out. But, I really wanted to start giving plasma because obviously the extra money helps any broke college kid but it's also so cool how it's actually important and relevant to donate. My dad has been giving plasma in my hometown for a few years already and I had actually tried to go to BioLife over two years ago and was deferred for ONE YEAR just because I had piercings and tattoos. I get you have to let your body heal but an entire year is so excessive. CSL only requires 4 months between the most recent tattoos or piercings so this was part of my motivation for coming here versus other places. 100% transparency coming to CSL to give has been one of THEE BEST decisions I have ever made. Like I can't even explain just how awesome donating here has been. Expect when you go in the first time that it will take at least 3 hours to get you set up. I'm not sure why but that's truly just how long it takes, and they do warn you of that before you start. But after that initial setup it takes around an hour each time to donate depending on how busy it is and you can go twice a week, so it's super easy. They don't take appointments, it's all walk-in only. Also be aware if you have any kind of bruise or cut on your arms or hands they may defer you for a few days or more. I had a bruise on my arm one time and I ended up not being able to give for a week. I get they want your body to heal and that's fine but it's definitely something to be prepared for. I can't even believe how nice everyone here is! Of course there's the occasional grumpy person but I truly feel so at home coming to CSL after a few months now getting to know the workers. Many of them remember me by name now and always say hi and I feel so welcome and just love the community there. From Dara, to Deb, to Scott to Chloe to Jamie, and my man "K" (he never wears a name tag and won't tell me his actual name but he knows who he is), they are all so awesome and there's so many more who should be recognized that I hadn't written down. Seriously. These guys rock. They can be a little slow at times sure but it is so worth it to come donate especially if you need some extra change and actually want to make a difference for someone in need through your plasma donation- give it a try!

They said I tested positive for Hep. B. I immediately went to my doctor who sent me to Labcorp for…read morebloodwork. My test was NEGATIVE!! !! took that paperwork with letter from my doctor to CSL Plasma. A nurse assistant, Michael, looked me up and also saw that my last donation to CSL Plasma also tested negative! CSL Plasma put me on the National Registry as a DO NOT DONATE and they still to this date have not removed my name from this list.