Great way to give back! All staff are friendly and take the time to make sure you are okay. Its nice to have that feeling that this is more than a job to them when they sticking needles inside you. Depending on the time of day lines can be long. The longest iv been in the facility was 3 and half hours but it if the process moves quick its only 45mins to an hour. read more

I've been to 4-5 different plasma centers, both Biolife and other brands in Florida and other states, and this Biolife center in Lakeland is easily the most well-run location of any I have been to. Everyone (mostly) here is so kind and pleasant. I know it's not always super enjoyable taking vitals or being a phlebotomist, but the workers here are so enjoyable and really make the experience much better. Tiffany, Darrell, Olivia, Madison, Jay, Naheeda, Daylin, Kevin, Ryan, Jose, Danielle, Alyssa are all just awesome. And my girl Jessica, it's always a pleasure seeing any of them and getting to chat. They do a really great job here of getting people in and out even if it's slammed busy. Except maybe once in awhile if they're understaffed, the longest I'm there is 90 minutes. I've been to plasma centers where the expectation that it'd take at least 2 hours every time no matter the time of day, and 90 minutes was a quick day. But here, there are plenty of days where I'm in and out in an hour or less (of course, it helps to be hydrated so the actual donation goes faster). Efficiency is something they have down here. I'm super impressed. Not only do you get paid, but you're helping save lives by donating plasma. It's a win-win, and Biolife Lakeland gets an A+. read more

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This place is a total joke and a money grab. The world needs plasma to save lives. I tried to donate but was denied permanently because I have a very slight allergy to the strong smell of lavender. I was never asked about any kind of illegal drug use or abuse but lavender oh hell no we can't let you donate then! read more

BioLife Plasma Services - Meth Tobacco Cocaine Marijuana Opioid addiction no test These r a few things that I was not asked about but lavender oh hell no - Blood & Plasma Donation Centers Near Me - Lakeland, Florida

Saw the promo online after i was watching a youtube video of a guy that sells plasma n gets paid to let people use him for trials. Cuz i need that type of money while i wait for someone to decided to hire me. I signed up easily through the app. Saw the promo $650 buck for first donators n i got excited for it. I got there with a wave of people expecting the same thing. A las it takes 8 visits to get the 650 whole. The good news is that they pay you in chunks. Instead of waiting for the lump sum. I can understand why this place has low reviews but it wast as rough as other people stated. It is a long process if you are new donor n it looks like way longer if u keep coming back. Theres two lines, i came 1.5 hours earlier thinking i needed to fill paperwork. Nope, they bump me up cuz someone didn't show, the first young miss took me it for picture n recruitment file, second one took my quick vitals. Found out i shrunken 3 inches!! Or their scale is wacked. Eh no biggie. Then i went to the computer to get asked the exact same question over n over again in different ways. Took me 30-45 mins to complete cuz the questions are a bit cray cray. Then i moved to the Medical Madam, that took too long cuz we started chatting each other up lol but she did her obligations fine. She gave me snacks and a pediasure! Yum Listen to my heart, hear my lungs, answer stuff etc. when i got to the plasma machines? The nurses had a hard time getting my veins to cooperate. The second madam also but i still got paid for showing up. So win win lol i will try again later this week. I really want the rest of that $650. They gave me a debit card where i got my money already sent. App looks neat. I recommend you bring a hoodie for the plasma area. Its cold there, eat big meals 1-2 hours before coming. Drink fluids like a fish. I had a pleasant visit, im always positive creature so no matter where i go, i bring joy lol See ya next time read more

BioLife Plasma Services - The visit logg in your app. - Blood & Plasma Donation Centers Near Me - Lakeland, Florida

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Staff almost always takes great care of their donors, are friendly, and very attentive. I'm always in good hands throughout my whole experience from the questionnaire, all the way until I'm serviced to donate. The wait times vary depending in time of day, and can sometimes be ridiculously long. You're helping someone in need all while making a little extra cash. Not a bad deal read more

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Had a great experience this morning! I believe the techs name wa Ryan? (Beard) white guy! Anyway, he performed his duties professionally and I was in and out in 50 minutes! A new PR!! read more

Do NOT go to Bio Life in Kissimmee florida I went on Tuesday and it was awesome I gave them a 5 star rating on google reviews and went back yesterday and a nurse by the name of ivey jammed the needle in my arm and when I asked him why he was being so rough he smirked at me like it was funny and oh this happens sometimes , it was hurting very bad and turned purple and a big purple knot came up I told him to get the hell away from me and asked for a supervisor the supervisor took me in a room upfront and i asked her to look at camera because jammed needle in my armnshe said he followed protocol and slipped up and disclosed she knew him personally that she hired him . I asked how many times has he done this in the past she told me that was none of my dam business, So now since I said something about her lover they deferred me and told me I wasn't allowed back on property !! Was talked to like I was a idiot , This place and its practices should be investigated !!! read more

BioLife Plasma Services - Blood & Plasma Donation Centers Near Me - Lakeland, Florida

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These plasma centers are making about 5000$ per 1000 mL of your plasma. They pay you an average of 50$. For someone to go through this process with wait times usually around 2 hrs. I don't know how anyone would donate at any center. I talked to someone who works at one of these places and was floored when I found out how much these centers make. I bet the CEOs are making a fortune. If they're overhead is so high that they cannot afford to pay more, I would hope that anyone who reads this review will NOT take their time to go through the process. They always tell you your saving lives giving up your plasma , something they cannot artificially create but want to pay you sooo little is absolutely pathetic. They need to be Audited see where all that profit is going. read more

This location runs like a well oiled machine. They know exactly what they're doing. CSL Plasma doesn't even come close. The equipment is new, state of the art and the place is immaculate. As a Covid-19 surivivor, I have the antibody and I'm able to donate twice a week. They also offer a financial incentive. I received $200 today and will receive a other $200 upon my second donation. After that, I believe it goes down to $80. But I'm doing it to save lives, not for the money. Pamela, Tiffany, Savanah and Karen were all AMAZING! read more

BioLife Plasma Services - Front entrance - Blood & Plasma Donation Centers Near Me - Lakeland, Florida

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Everyone here is well-trained and polite, the place is clean and the lines move fast most of the time!

This place has gone so far down hill it's ridiculous. I've been donating since 2007 when they were off Parker St. In downtown Lakeland. I was just banned for not putting up with their staffs negative and condescending attitude. Then they try to tell me I can't donate but let's figure out why I have a problem.,.. yeah my time is more important than putting up with BioLife lackies giving me attitude at their job and then deflecting the blame on me... For what..? $50 bucks... To be mistreated... No thanks! Keep your money.. I have more self respect than that. read more

This facility is TERRIBLE. Always short staffed and slow as all hell. Donation process takes forever. Newbies are a pain. They should have their own line for newcomers. The vitals line is absolutely abhorrent. Took my wife 55 minutes to be seen. Appointment times are never kept. Its an ABSOLUTE MESS. Something needs to be done. read more

Everyone was rude and had an attitude the only one that was nice and helpful was Journey. I only recommend her to take care of me or anyone else. read more

I donated twice at the new location in Tampa, FL. I went on 5-8-24 and they said my hematocrit level was low so I couldn't donate but could come back on 5-9-24. I went back today and they told me I am not eligible to donate there because my plasma is unsuitable for the products they make. I find it odd that they didn't know that yesterday. So it was a wasted trip going back there today. They said I could donate at CSL or Octapharma because their guidelines aren't as strict. I also noticed that some of their employees did not change their gloves in between sticking donors when I donated my first two times, so be sure to pay attention to that. read more

When you first sign up, they treat you like royalty. More specifically, on your physical plus the first two donations. After that, you become a "regular" and have to wait well over an hour in line to donate. Typically they are great at giving the IV's and I never had any issues... Until my last donation. There is one phlebotomist there that has half of her hair shaved and piercings/ear gauges that caused me problems. Several hours before my last donation, I had eaten French fries and didn't think that it would affect my donation, but about 3/4 of the way through my donation, my machine started going off indicating that there was too much fat in my blood. I understand that this was my fault and the facility can't do anything about it, however, when I got up from my table, I accidentally knocked a broom over and I'm assuming the phlebotomist (mentioned above) thought I got an attitude about it so she apparently reported me to her manager and locked it to where I couldn't make donations anymore because I "became violent" or something along those lines... it didn't make any sense to me at all. I just know at the start of my donation, she was really smart mouthed with me from the beginning. This was weird behavior coming from her because before I had never had a problem. Maybe she just had a bad day, but reporting me for being hostile because you're having a bad day is totally uncalled for!!! I was able to explain to the front desk what had happened, and they unlocked me again so I could donate more, but I just donated one more time and never went back. It's not worth it. read more

If I'm being brutally honest, the wait times are HORRIBLE!! It doesn't matter that you booked an appointment; you're still going to have to wait a while. Be ready to wait overall 2 hours. Don't say I didn't tell you. read more

BioLife Plasma Services - Blood & Plasma Donation Centers Near Me - Lakeland, Florida

Really long wait but I'm hoping is due to first appointment. I usually donate blood for my type but wanted to try and do plasma. The place was packed the whole time. All staff was friendly but you can see they are under staffed big time. read more

The receptionist is always personable and Tiffany, one of the nurses, is very nice. HOWEVER, they don't tell you on their website EVERYTHING you need in order to donate, so I went 2 times (hour drive from home) and was turned away for stupid rules they have that you don't know about before you go. The second time, the nurse was very unfriendly and told me that because I live in a mobile home park I couldn't donate....it's NOT a permanent residence!! Ok, so this was my 2nd wasted morning - gas and time spent. Her reason that they don't list everything on their website is that people LIE! Yep, that's what she said! When I got home, I sent a message to mgmt and when he called I just go more of the same malarkey about their stupid rules and why they don't tell you everything you need to know before going. I told him I should at least be paid the $40 they offered for coming back after I was turned away at the 1st wasted morning, and he said he didn't have any way to pay me....Well, Mr. manager, how about reaching in your pocket and pulling out $40 for me since you can't be accommodating for us peons who donate our plasma for you!! Then he mentioned when I come back and actually donate....UM NO! I said "come back, a 3rd time, and find some other stupid thing you don't inform people about and waste more of my gas and time???????" Won't be happening! I also told him I was putting a review on YELP and he pretty much said ...go ahead. In other words, they don't care! Do any of you who want to go and donate think about what you are giving them....beside time and gas....you are giving them part of you life, in order to help other people's lives! Seems they need to be giving some thought to their donors and what they actually do. read more

Jay is awesome I watched him for 21 minutes and he hooked up 4 ppl disconnected 2 answered questions and was patient with each of us Thank You Jay read more

Horrible. Appt at 10:20. Still here at 1pm waiting to get stuck. They have a bunch of kids running around working without a care in the world without respect for anyone's time. Not worth it. read more

Everyone here is so nice and helpful. The place is spotless clean and the employees are very professional. I highly recommend BioLife.

There is a like wrapped throughout the building and there is only one person doing the blood check. i don't understand why they don't care about people's time. my appointment was at 2:05 and it's 3:01. the donation itself takes long enough and we have to stand in line for an hour before that. it's just so unprofessional. other than that they're clean and nice. read more

I have been coming to this biolife location for a little over 1 year now, and I'd say 3/5 of my visits have been great top to bottom. However, I recently sprained my ankle and have been walking with a medical boot. My first visit after this injury, I had completed my questionnaire and started walking toward the line where you wait to check in, only to be glared at by an older, white, blonde technician (apologies if that's not the correct title) who stared at me for a good 10 solid seconds until I was within a few feet of her, directing me to not get in line but to see one of the nurses in their offices. The way she stared me down made me very uncomfortable. I saw the nurse as directed, was told that they had to document my injury before I could donate, no big deal. I finished up with the nurse, waited in line to get checked in, and who else do I get but the blonde lady who glared at me from earlier. She said that I had to be weighed separately from my medical boot, and that I had to take it off so it could be weighed separately. As a logical person I had a serious problem with this. You've already weirded me out with your stares, and prolonged my visit by making me see the nurse who a-okayed everything anyhow, but now you're telling me you need to weigh my boot on it's own, which is not a living thing and has no effect on the plasma you are to collect from me? Pound sand lady. You can weigh me without the boot, I'm with you 100% on that, but you have no need whatsoever to weigh my boot. At this point I'm really starting to feel like this woman just has something against me, or maybe all people who have medical devices assisting them in walking. Turned out my iron was too low to donate anyhow, so I left that day. I returned about 1 week later, did my questionnaire, got in line, checked in, and everything was going fine. Then the tech whi checked me in came to pull me from the line and said I had to see the nurse, AGAIN. I explained to her that I'd already seen the nurse last time and that my injury was documented, and I havent sustained any new injuries, she said "It wasnt showing up in their system." This frustrated me greatly, as the lines that day were very long. I complied, saw the nurse, as they signed off approving me, once again. On my way out of her office, I asked if I am all set now, as in i dont need to see the nurse about my sprained ankle anymore, to which I was advised that I would need to see the nurse EVERY SINGLE TIME I donate as long as I'm wearing a boot. In summation: if you've got crutches, or a cast, or a boot, dont waste your time with this place. Its not worth the $20. read more

You basically have to stand in lines of over 20 people to get the initial test.... they only have two people to help a line of over 20 donators. Absolutely ridiculous, there's no point in scheduling an appointment bc apparently they have no restrictions on the amount of people they take per each available time. It's not fair that Biolife is making so much money out of our plasma and not hiring enough personnel to ensure the quality of service. read more

BioLife Plasma Services - Blood & Plasma Donation Centers Near Me - Lakeland, Florida

Sometimes this center is super quick and easy but I've had numerous inconvenient appointments. I had an appointment for 8:10am and I did not leave until 9:45am. Getting a needle stuck in your arm is inconvenient enough but to have to stand, waiting in line for 35 minutes is ridiculous. There's no waiting room so you just have to stand and wait; moving to the next square on the floor. Why have appointments if I can't be seen at my appointment time? Honestly, I'm livid. It's too early in the morning for me to have to wait around when I made an appointment days in advance. read more

This place made me go there twice (an hour there each time) and they turned me away each time.  First time I went I was told that I couldn't donate plasma because I had donated blood and you have to wait.  They checked me over and told me that there should be no issue with me donating and to come back when the time was right.  I went back and was told that I couldn't donate because of my veins.  I went to another plasma center and have been able to donate with NO issues.   If they tell you you cannot donate it would behoove you to check another donation center (their competition) before decide against donating all together. read more

If I could give this plasma location a 0, I most definitely would. Appointments are absolutely useless. They give you a pager and make you go back to your car. If people are coming here for money, why make them go waste gas in their car to stay cool. My appointment was at 5:15pm, they didn't page me until an hour later and I still had to wait hours in the vitals line and the bed line. This is absolutely ridiculous. I rather be inside of CSL in the waiting an hour for vitals and a bed without an appointment. read more

Not sure what in the hell is going on tonight, but they are sitting people like myself in a section with one person, why'll the guy that was 7 people behind me is getting stuck already. May I say that the women in charge of the tickets is playing favorites would be the understatement of the century. I've been donating with them 25 years and this is about as bad as I Personally have ever seen it. Will try again tomorrow, I don't have 45 minutes from the check in question to the stick. Like I said I don't mind waiting, but when u lay in a bed 25 minutes and a guy walked thru the door and he gets stuck before u is unbelievable. Would give zero stars but that is not a option. It is 4:20 pm and my appointment was for 3:30 pm. I'm ouy read more

BioLife Plasma Services - Blood & Plasma Donation Centers Near Me - Lakeland, Florida

I have been donating in bio life since 2019. I have donated at Ocoee for about 2 years but this location in LAKELAND is MESS 0 stars worth always short staffed loke they're never staffed to handle the amount of people that come in and i wonder why? Maybe they dint pay people right? But this people have 50+ people waiting daily and 40 beds open but they take the sweet time sitting donors for donation. They have half of the building without beds when they can use that space to handle the amount of people that come in. 0/10 at this location always a 2 hr long wait and always short staffed. ALWAYS! read more

The wait time is very long,the time spent versus the money paid is not worth it anymore,we have other choices,Biolife pretends too care but they really don't,900ml twice a week,several referrals for a whooping 80$ get real.David Walsh read more

If you have plans, DO NOT COME HERE. If you have an appointment you made it for no reason. They are over booked. They have no help, & they are still continuing to take people when they can't keep up with the people now. This place is slow slow slow, this isn't my first plasma donation, Iv done it at way more busy locations & they have you moving in & out with your scheduled appointment like they should do. People walk around like they are miserable & don't want to work here, not sure about them but I'm sure the people there are over worked or they haven't worked a day in their life. It's one of the two. No TV. wifi sucks. It's literally hell to come here. If you have no plans for the day & can wait all day long for $20 and to just be sat in a chair & the another 45min to an hour to just get poked, then this is the place to be. I really hope that this place gets help or at least someone sees this place is not being ran correctly. (My appointment was at 445 & I didn't get poked till 7pm.) read more

Please start taking peoples time into consideration. Why make appointments if you're going to be here for 3 hours. Might as well make it a walk in clinic, first come first serve. It's very frustrating when you make an appointment to stand in line for 3 hrs. Sadly I arrived 20 minutes early hoping to be seen a a little earlier it would not have made a difference I would of been here longer. I'm a patient person and I hate leaving reviews, however things cannot be fixed if it's not brought to anyone attention. read more

Worst people ever to work in a place like this. Staff is no caring or friendly. They are not professional people at all. I would not recommend donating blood to this place. read more

New facility is nice and offers daycare. If you live over 37 miles away you can't donate here.... Even if you've donated here multiple times before in past. This is not listed anywhere that I could find easily. read more

First visit expect to be a few hours. Polite staff and 100% cleaner than CSL & other facilities. I like that you show up by appointment only. Other plasma places have ridiculous wait times. I don't go anymore bc of the drive. If your looking to make some quick $$ I highly recommend BioLife. If I were to donate plasma again they would be my #1 choice. read more

The wait was long (I was there from about 12:20 to 2:50), but that was to be expected because it was my first visit. The staff was kind and helpful, with the exception of one woman who was a bit rude. They try to move you through the process as efficiently as possible and make sure you know what you need to do. The staff seem well trained and organized. I will definitely return again. It is important to know that this center is by appointment only, which speeds up processing time, but isn't really stated anywhere where it is easy for prospective donors to find. read more

Went to donate covid antibodies. 400 for first two visits. Seems like a sweet deal. First visit 4 hours. I get it had to do the assessment next visit will be better. Second visit 3 hours. Overbooked and understaffed. I won't be back I make more at work. read more

I like the cause of being able to donate plasma and actually get paid for it, but this place couldn't be more inconvenient. The website doesn't work, the app doesn't work. You will be wasting alot of gas coming up here and being turned away because of their faulty system. Good cause but this place couldn't handle it much worse read more

Benny is absolutely amazing. I've been lucky enough to have him do my donation twice and on both needle sticks I felt no pain or pinch! Hands down the best here. read more

Walked in on time for my appointment which also required a physical. Now I hadn't been to the new facility ever since the moved from the old location so I do not know how it worked inside. I stood at reception for a few moments waiting to be acknowledged, all the while looking around the new place, witnessing the long line of people waiting to log into a handful computers. Finally the older gentleman behind the desk looked at me, with a look of attitude. I explained I hadn't done this for sometime so I had an appointment. He said "You actually DO have an appointment?" I said yes. He asked for my name and appointment time. Apparently the system still had my maiden name and old address. The man then asked if I "got married or something happened". I made a face at that statement and replied yes I got married. To my disbelief he asked for a copy of my marriage license....I'm thinking you have to be kidding. I stated that this is public record and can be looked up on his computer. Still eyeing me with great attitude and frankly disregard to the statement I just made he then stated that he "can't" change it and I should go get my marriage license first. I just laughed and walked out thinking that if the local government can look up and accept the public record copy but not a plasma donation place that is a bit ridiculous. In the end I'm glad I didn't get in because I wasn't wanting to stand in the line of people just to answer the survey. read more