The person I spoke to on the phone was very rude and short with me. I called to ask about a plasma…read moredonation and if I needed to schedule an appointment. The lady that answered asked me if I was trying to get paid for the donation. I had no idea about compensation for such a donation so I asked what I had to do to receive compensation. The lady rudely responded with then you are calling the wrong place sweety... and hung up. I didn't get to ask any further questions. Here I am trying to make a donation and some biitch thinks I'm trying to mooch money off of a donation and hangs up. So ya. Fuck this place

First time giving blood. Came to the location on recommendation from a relative and a doctor…read more This place is clean, professional, and well staffed. The donation was effortless, fast, efficient and painless. I was attended to by Jose, who was professional, caring and very efficient. He is a definite asset to this organization. My hat off to this dedicated facility.

*******B E W A R E*********…read more ONE BLOOD FAILED TO HONOR MY REWARDS CARD!!! I donated blood (again) at One Blood Dale Mabry office April 2. Was given rewards card---as usual. On my member log-in page my card NEVER gave me the $20 I was PROMISED....the $20 card I was GIVEN BY ONE BLOOD STAFF....the $20 rewards that are ALL OVER THE OFFICE...their WEBPAGE...and my member portal!!! ******FRAUD******* After 6 days I called One Blood Orlando HQ----no reply from 2 agents I've dealt with in past. One (Salman Warsi), emailed that the policy was changed and monthly donors DO NOT GET REWARDS: "Starting 03/30, therapeutic donors who donate before the 56 day window are not eligible to receive rewards. The general and challenge rewards are tied to the standard whole blood eligibility of every 56 days. eGift Card rewards are only provided when donations occur within that eligibility window. If a donation happens before the 56 day window, even if it is doctor recommended, it does not quality for rewards." NOWHERE IN THEIR OFFICE.... in my portal....or on their WEBPAGE was this "CHANGE IN POLICY" posted!!!!! THIS IS FRAUDULENT....reude.....immortal...and very poor public relations!!! I've given over 2 gallons in recent months! YOU'VE BEEN WARNED----ONE BLOOD IS NOT TRUTHFUL, LEGAL, FORTHCOMING or even respectful of their donors!!! Instagram lists several local alternatives for blood donations. If ONE BLOOD treats others like they did me....soon they will lose donors and their credibility will fly out the door like their job security. ****ONE OF WORST EXPERIENCES I'VE HAD WITH A "CHARITABLE" ORGANIZATION. ********

Having a high hematocrit level during a recent blood test, my Dr. recommended I go donate blood to…read morereduce it a bit. So I made an appointment on Onebloods website. Very easy to use... and they had several open appointment times that made it very convenient. When I arrived, had a little bit of paperwork to do, and a tablet based questionaire for some easy questions. They took me back and I met my phlebotomist. Her name was Val... and she was awesome. Answered any questions I had, was very friendly and made me very comfortable. She did a excellent "stick"... got the vein on the first try... and took what she needed. She kept me entertained the whole! Really a great experience. If you would like to donate, this is a great location to do it at... although I have never had a bad experience on the Big Red Bus either. They all do a good job! Highly recommended!

Employees can make any location a pass, to a great relaxing experience. Brittany makes Donating…read morehere in Plant City easily 5 Stars.

Brittany and crew are amazing at this location! All staff is kind and attentive. We drive past 2…read morelocations to come to this one because staff is so friendly. Would definitely recommend coming to this location vs others.

OneBlood is EXTREMELY difficult. Each potential donor has to answer 52 questions. I have been…read moreturned away from two locations, for two completely different illogical reasons. If you are looking to do a good deed for your community, find something else. OneBlood's holier than thou attitude makes them undeserving of charity.

Just found out as of November of last year Florida blood service ID cards are no longer taken for…read morecheck in. I never had a dissatisfied not so nice visit with donations. I love the monthly updates via email and promotional incentives for donors. I have been at this for @ least 13yrs now and have met many great people and nurses. I usually bring my daughter and it's never a problem. Staff members are very friendly & treat her well when she is with me. You can make contact via web site for company bus blood drives. If you would like to set up a monthly blood drive for your support! I have many family members who suffer from cancer and I have found out I am a great universal match for plasma and platelets donations, so I usually get messages or emails to come in. Check it out fellow yelpers

The power went out on Friday, and because of that I didn't get paid. We had to wait until Sunday…read morefor the office to reopen, and I still haven't received my payment. I'm extremely frustrated because getting donors paid should have been a top priority. The way management has handled this situation is completely unacceptable. To make matters worse, they left a needle in my arm for far too long after the power went out, which is absolutely ridiculous. That should never happen, and it could have caused serious complications. The entire experience has been unprofessional and unacceptable. I'm hoping I finally receive my funds today, but at this point I wouldn't be surprised if I have to wait another day. Trust me--I won't be coming back.

I've been wanting to donate plasma for years, as my husband has a condition that requires immune…read moreglobulin infusion every month,but I'm a registered nurse who was working full-time until very recently. I finally got my chance on memorial Day. I chose CSL plasma because their information on their app was very comprehensive. The three staff members that took care of me on my new donor visit were outstanding. Miss Gwen did my intake assessment and she was precisely by the book. As a career oncology nurse, I know that processes and standards are there to ensure safety, and I was so relieved with her attention to her facility's standards. Miss Nakina did my physical assessment, and again I saw that commitment to precision and safety. My technician who did the actual procedure was Miss Letti, and she must have used a magic needle because I didn't feel a thing! I felt so safe there. The debit card is a safe way to receive payment, and I strongly suggest reading the paperwork/schedule of fees that comes with it so you don't spend money on fees you don't have to! Hmm, wonder if CSL needs a part time RN? Thank you, CSL Plasma, looking forward to many happy donations!

I donate every two months and the staff there always does a great job of making me comfortable and…read moredrawing blood effortlessly. Always prefer going to the donation center as opposed to bus locations.

5 stars for the OneBlood mobile unit that is regularly sent to Tampa & Wesley Chapel. The blood…read morecollected is shared within the tri-county area (if not w/ additional counties). Each time I've donated blood in New Tampa (Walmart parking lot), it's been the staff of the Lakeland Branch who has greeted me, questioned me, taken my blood, & sent me packing w/ a beach towel or shirt, along w/ a gift card. (The current promotion is a beach towel & $45 in gift cards; it ends Aug 31.) If you're in Tampa or Wesley Chapel, finding an open appointment online & reserving the time takes a minute or more. Once you arrive at the big red bus (currently in a mask-- regardless of vaccine status), you'll answer a few oral questions after answering questions on a Tablet. Then you'll be taken to a bed, offered a beverage & snack, & be stuck; I have yet to ever feel more than a non painful pinch. Once the blood has been collected; the needle is removed; & the gauze is attached w/ a wrap, it's time to go. I've used the Lakeland OneBlood mobile unit 4x-- each time in the Walmart parking lot in New Tampa. No parking issues! No long wait! No hassles! Staff has always been friendly; the women have varied each time. Some of the busses are newer & shinier than others, but all have appeared clean. The entire process from reserving an appt time (on-line) to leaving the bus to go home after the donation has always been INCREDIBLY speedy & easy. I'll continue to donate blood every two months regardless of promotion, & I'll continue to rely on this mobile bus unit. OneBlood makes donating simple!

I was a patient here for three years. I had vein procedures…read morein 2024 and 2025.A total of 12 veins closed off. Half with laser, Half with foam. It has been 6 months and my legs hurt worse than before and cosmetically the veins seem to protrude much more! I am not sure this procedure helped at all! Second issue is billing! They have a very big problem with keeping track of payments! Save your receipts! I never once went to that office and failed to pay my co-pay! Every three months or so they would tell me I had a delinquent amount of $90! Their office staff is very snarky and the woman in charge of billing is not helpful. I will not go back!

This office is completely dysfunctional. Calling them feels like dealing with a scrapyard, not a…read moremedical practice. From the first interaction, the staff were rude, dismissive, and unprofessional. I scheduled an appointment with the Cardiovascular Institute of America weeks in advance. A few days before the visit, they required a patient questionnaire and demanded full payment upfront, with no option to pay in person or with cash. I paid only because I was given no alternative. Then, just hours before the appointment, they canceled on me. Despite multiple calls and long hold times, I never received a refund for the advance office fee they charged. This office operates in chaos and lacks basic organization and accountability. If you value your time, your money, or basic professionalism, avoid this place.

My Dad has a lot of VA appointments out at the Annex and though it is pretty far from where each of…read moreus live, my Dad is comfortable going there. He can get several things all handled in that one building which is nice for him. His primary doctor is there along with his podiatrist and is also able to get his lab work done there. We always get friendly service and the doctors do not make you feel rushed when you are with them and we have a lot of questions.

Had to come in to get some blood work done. It was early morning and believe or not there was a…read moreline, I didn't get seen until 15 minutes after my appointment time, no big deal since I have waited so much longer in the past for various appointments. The phlebotomists was quick to draw my blood and I felt the needle go into my vein, sometimes I get the phlebotomists who can do it without feeling the needle, those experiences are far and few between though. I'll be back, there is no doubt!