My tech for a small blood sample dropped the opened exposed gauze to cover the site after the draw…read moreon the floor then picked it up and placed it on my bleeding arm. While reaching for the gauze she pulled my arm causing massive bleeding and swelling. Just look at the pics and think twice about going there. Try CSL instead. Everything that was ever on that floor went onto my bleeding arm. Manager said we are sorry and will train the staff better. Really you think that is enough?

I have been giving plasma for the past five years but have recently stopped…read more Most of the staff that would be on the floor are no longer there and the staff (most) that are there are very inexperienced, they also are always short of staff when checking in as well. Staff needs more training on how to insert the needle, (they blame your arm/veins, instead of their lack of knowledge, without proper insertion it can be very painful, and you are left with a bruised arm, I have had to wait weeks before I am allowed to give again. You want to give plasma and get out, especially after working a long day yourself. In the past I have referred several people, and they have said the same thing, lack of experience and when you complain to the Office Manager, from what I see, nothing positive is being done about it, I will not give to this location again.

I have had two deferrals from Immunotek. The first, after I scored a 8.2 on the peripheral. They…read morewill tell you that the test with Quest, or another source is "more accurate." It is not. On this particular test, I supposedly scored a 5.9 in lab. This is a drop of 2.3. That means, if I were to believe what Immunotek told me, these induction machines are only 40-50 percent accurate... a coin toss. I didn't say a word. The second time I was prepared. I went to donate before a blood test for impending surgery. I was told I again failed with a 5.9... the doctor requesting the test told me I was fine. I drove to Octapharma and donated the same day. Interestingly, my two deferrals with Immunotek occurred after bad sticks on bonus days. I have since heard this same story over and over. I am not anti-Immunotek... just the one in West Palm Beach, Florida.

This place has poor customer service. You have to call for your promised bonuses you have to call…read moreto make sure that you get paid for a person you recommended there and if you don't call you don't get your money. Then if you call for your money, you got a whole attitude saying that you going to get your money when they can get to it. I called today boy I sure as hell didn't get my bonus but my cousin did that some bs.

I love OneBlood. I've been donating blood since my high school days and it's always a pleasurable…read moreexperience. This was my first time actually coming to this facility, as I normally do the red bus route. Everything from start to finish was fine, easy to find, lots of parking and great staff.

Well, I had time to kill, 30 minutes or so. My wife suggested the library, ehh, alright. I pulled…read moreinto the lot, the BIG RED BUS was there, we've all seen them here and there. The offer of a movie ticket was everywhere, hmmm. The concept of blood letting isn't foreign to me and it's been awhile...so. I was greeted by the recruiter, the ante was up to two tickets, I questioned the snacks. Cookies?, yes, the deal was closed. The phlebotomists greeted me, professionally took care of paper work, then the blood letting commenced. Sean was great, that's important, a quick stick. It went well. A quick note about the bus, the inside is well aportioned....nah, go in give blood and find out for yourself. Give blood, it is a life saver.

Rude girls working on the bus. I gave up I could not deal with rudeness. I was just trying to be a…read moregood citizen. Sorry

These ladies on the One Blood bus frequenting the Palm Beach Outlets do an incredible job. From…read moreentrance to completion, it averages about a 1/2 hour - 40 minutes of time depending on how many donors are in line. This is a two person team and they do everything from greeting to the actual blood collection. I've been donating at this location for 1-2 years. I enjoy the convenience as well as the consistency of the team. I recommend this location for your next donation. One can make appointments online.

Great deal. 30 minutes of time. You give them a pint of blood, they give you two movie tickets, a…read moredrink and a snack. And maybe that pint may help save someone's life.

Incredibly slow process compared to other donation centers. They give you $45 and sell it between…read more$800-1100. Insulting and a waste of time. The staff walks around aimlessly with no supervision or incentive to respect the donors time.

so their scales are rigged. I weigh myself at home first of all. I'm a not a new I donated…read moreJacksonville all the time shout out to the Arlington Jacksonville location. They may not be as bougie as this location. You might not get a goodie bag your first time coming in, but at least they respect you and treat you fairly. I bring my mother here as a first time this West Palm Beach location and they didn't treat her got seen in order. Someone came and got seen before her but then some other first time donor he got seen right on the ball everyone was holding his hand my last donation in conclusion I weighed 383. It's my birthday. Yeah the scale says I weigh 398 their scale says I weigh 406. How the hell did I gain that much weight in a 6 mile car ride for all I was a little bit of location is very judgmental. I'm very displeased with how it's ran.

EDIT: after management saw my factual review, the manager, Barbara, decided to retaliate against…read moreme for posting about my negative experience by banning me from donating- instead of apologizing for the unprofessionalism and rudeness of the employee who was was completely out of line. It's worth noting that almost immediately after I posted my review on Google, another one appeared, portraying this guy as some kind of rock star- total fluff without any supporting details . I have been donating plasma at OctaPharma in North Lauderdale for a long time, on and off. Some staff members are friendlier than others, but that's to be expected. However, nobody has ever been as rude, disrespectful, and immature as the person I encountered yesterday. This visit was was made extremely unpleasant by a new phlebotomist, Michael. From the moment he approached me, he had an attitude. When I politely requested a different phlebotomist who knows how to handle my difficult veins, he took it personally. He accused me of interfering with his ability to do his job and when I calmly responded that there was no need to be hostile, he continued being rude, saying that as long as I kept talking, he would keep talking, and finished with telling me to "stop running my mouth." At that point, I mumbled something to myself in Russian, a language he most certainly does not speak. He took offense, immediately stopped working on another donor, turned around and went to the office window to complain to the floor supervisor. Then he continued for quite a while to complain about me in to another phlebotomist who engaged with him. I did not hear what she said, but she certainly did not tell him to stop or that it was inappropriate. He also watched me intently every time I spoke with staff after that, as if it were any of his business. The supervising phlebotomist promised to address the situation. This kind of behavior from a phlebotomist who is entrusted with putting needles into people's arms brings the place down and makes it look as trashy as his behavior. I expect a professional in a medical facility to leave personal anger issues, poor attitude, and lack of self-control at the door--and certainly not direct them at donors.

Worst place ever Barbara the manager can't run her staff at all that's why people leave within a…read moreweek. This place is horrible staff members treat donators with zero respect this place overall smells bathrooms aren't clean. U will be there 6 hours if u want to donate no matter the time.

Terrible place management does nothing and neither do most employees this entire process is messed…read moreup it always takes an hour or more to get in and out even when there not busy people walk by you as your machine beeps green and they make you wait till they pull out all out all the things out the machine before they bandage you up only good employeee is Lou will never return to this place for as long as there open

This place is so slow, I don't understand why managers can't fix this. Sadly everyone that I've…read moreseen work here acts as though they don't like working here. My first time here I got someone's life story without even asking... for 20 minutes. Telling me about her baby daddy & money issue. Also no reason to have so many open seats and a line of people waiting...