Very fine physician. He is knowledgeable, highly skilled, and compassionate. I have been extremely…read morehappy with his care. I have much respect and admiration for Andy! -Jay

Did nice work- good stitches in my gums, no pain after even though I got a Percocet prescription…read more Lied to me by saying the IV they were putting was for hydration, not propofol. I would have beeen a lot more comfortable with the operation if they were open with me about that. I have a whole list of jokes written to say before being put under in case I have surgery. I didn't know I had a chance to use them. Not a very compassionate doctor, felt a bit cold to me.

I was referred to them for emergency extraction and treatment of gum disease. They arranged an…read moreappointment same day for urgent care. The free valet parking is very convenient. The whole office staff from receptionist, clinical assistants, and office manager are courteous. They explained the plan and answered all my questions. The staff took time to give me a detailed home plan and gave me a kit with antibiotic mouthwash, prescriptions, and follow up. I was impressed by their modern array of up to date diagnostics like the dental CT scan. The bone graft they placed has healed completely on follow up x-ray. This is high quality, expert, friendly, and a caring specialty dental practice I recommend.

Kudos to Dr. Gutierrez, Lisa, Connie and the entire staff! I have been a patient for over 10 years…read moreeven though I drive over 60 miles each way to get to the Florida Institute. I wouldn't consider going elsewhere because of their extreme dedication to perfection in their work. In fact, the Florida Institute has corrected work done by other doctors; most recently they replaced a poorly crafted implant which had been irritating me for years. My new laser-designed implant works perfectly and has really improved my quality of life. Florida Institute has my highest recommendation.

I am really thankful for the care I got from the Ketamine Health Center at tWeston…read more The treatment gave me a big relief for my unberable level of depression. I was suicidal at the beginning and in only two weeks Those symptoms desappeared. It was almost magic. The IV process was comfortable and I encourage anyone considering Ketamine Health Centers for their mental health. Thank you all at the Ketamine Center of Weston.

Amazing service and compassionate providers who care about you. I feel 100% like myself now and I…read moream grateful. If you are thinking of doing this i highly recommend it!

When I needed a good doctor to operate on my arthritic condition in my left hand, I went to the…read moresame doctor who successfully addressed the same issue in my other hand. Dr Butler. He operated on it and once again successfully resolved the issue. The nurses in the prep room who prepared me for surgery as well as after my surgery (I wish I remembered their names) were outstanding. So you wonder why I only gave 4 stars. Well my surgery was originally scheduled for Mar 3. I was told that I would receive a call the day before as to what time to be there. When I heard nothing the day before, I called regarding this. I left a message and got a call from Krystalie saying that I called on Feb 19 saying my hand was better and cancelled the surgery. I would like to see the phone records and documentation from HSS showing that I called on that or any day to cancel. I NEVER cancelled the scheduled surgery for Mar 3. Further I went for my pre-op on Feb 19. If I was going to cancel or did, why would I have kept and gone to the appointment for Feb 19? Krystalie was adament that I did but I felt it was better to not burn my bridge here. The schedule was rescheduled for Mar 10. I made sure to document all and verify with Krystalie for the Mar 10 surgery which was done on that day using the patient portal. Now for the record, I did speak with Krystalie on February 4, regarding if there was a timing issue between my scheduled Feb 19 pre-op and the surgery originally scheduled for Mar 3. Krystalie said that there was no issue here.

Wow, I guess when it rains it pours. That is an old Southern expression. I grew up in a…read moreregimented home where we were on time and exact in our endeavors. We did not forget our commitments and were excellent on follow thru. We did not "lose" things. HSS rehab for some weird reason likes to hold a prescription for "approval" if the RX doesn't come from their physician. This happened to me TWICE. They stated they would call when approved to schedule my 6 week rehab appointments. No return phone calls TWICE. I had to call to remind them about my prescription and to schedule appointments. Three weeks to get my first appointment from the time I hand delivered the prescription until I got my first appointment. My appt is today at 2pm. I received a call this morning from HSS rehab stating they have no RX from me. I had to tell them they lost it. I had to remind them I sat in their rehab waiting room for one hour while I was only 2 weeks post op knee replacement waiting for approval for a RX that had previously been approved. And now they have lost the prescription. "Lord help me" as they say in the South. Incompetence doesn't impress me. Ironically, I was seeing my knee replacement surgeon today and told him how my rehab was delayed due to difficulties with HSS. He offered to write another RX and send to Jupiter's rehab Center. At that time I was unaware of HSS's inability to locate my prescription OR I definitely would have taken him up on his offer. The only good thing about HSS is my physical therapist Max. He is the reason I am returning to HSS rehab for my second knee replacement rehab.

Dr. Cleveland, his wife, & his staff are the most personable, caring professionals…read more that I've had the good fortune to do my deep neck lift surgery! He explained everything clearly & answered all my questions. He really, truly cares about giving you the best outcome possible. He promptly returns calls & is on time for appointments & never rushes you through. I highly recommend him!

I went to see Dr Cleveland needing a revision on the tip of my nose in 2022. This would be a very…read moredifficult surgery. I was turned down by many more experienced surgeons because of its difficulties. I chose Dr Cleveland because one of his teachers was Dr Pastorek, who was my surgeon in NYC when I had my original Rhinoplasty in 1995. Dr Pastorek at that time, legitimately, was world renowned. I was thrilled with my surgery for years. Unfortunately, with time the cartilage began to shift. I learned this was not unusual no matter how good the surgeon. I visited with Dr Cleveland and he assured me he would be able to do the surgery as difficult as it was. I trusted him as he was a student of Dr Pastorek. I thought he would have the talent. I should have called Dr Pastorek's office first. I would not have chosen Dr Cleveland. I knew there was a problem with the surgery almost immediately after the surgery and I started to panic. This is when the once wonderful bedside manner of the doctor changed. "It wasn't the rhinoplasty that was the problem it was my expectation. It was my emotional state" Wow! He became nasty and condescending when answering my questions. He felt he deserved credit for answering my phone calls during inopportune times for him and his family. Month 8 was my last return visit. At this time the doctor admitted he would need to do a small revision. However, he responded to a very dissatisfied letter I sent to him that it was my unhappiness only with my nose. He felt my nose came out well enough to post my photos. I said he had my blessings. He never posted my photos online or in his book as he said he would. I posted my photos. Not only can this doctor disfigure you but he will also blame you for what he does to you. It is necessary I have a second revision. The grafts have broken through and the bone has calcified. Simple surgeries he can do, no doubt. They all can but you cannot trust what he says he can do. He will experiment on you. My procedure was way above his skill level. He should have sent me away as the much more experienced surgeons did. He took advantage of my expectations of who he was. Do not let a doctor pick up a scalpel to your body based on some excellent reviews on injections or a warm and fuzzy consultation!

I came in with thumb fractures and dislocations in three places…read more Dr. G was not only immediately in my issue but he gave me a nerve block before x-rays and resetting my little bones. I had been to urgent care one hour prior and they left my wound open ! Dr. Gerszberg was not happy about that. He is truly a man touched by God. His expertise makes me only recommending him. That's why he's an MVP !

Dr. Gerszberg seemed quite pleasant at our initial appt in the Southern Blvd office. He was not…read morerushed and took time to listen to the ongoing ankle issues I was having and took time to explain what he would do to fix it. He even assisted us with some of the paperwork. He told us his assistant Donna would get us insurance verifications and costs for the surgery and facility etc we were scheduling. He was booking me to have surgery at his PB surgical suites . Surgery scheduled for about 3 and a half weeks later. As time went by and Donna wasn't reaching out to us with costs and insurance verification we started reaching out to her. Often our emails went ignored. Finally she gave us some cpt codes and we called PB surgical suites ourselves , they confirmed they didn't take my secondary insurance nor did the contracted anesthesiologists. The girl on the phone recommended I go elsewhere as this was going to be costly. We let Donna know and since it's a week before surgery at this point we are rather anxious and Donna doesn't respond to emails quickly if at all so now I am texting the main office and they are relaying messages. Donna books us at Good Samaritan, we don't wait for her to do anything, we confirm the insurance ourselves. As soon as that's done she emails me that the doctor wants to do it at palms west. Immediately my husband gets on the phone with palms west , he's now been on the phone for days. He Confirms palms west and their anesthesiologist takes our insurance. Little did we know that Dr. Gerszberg was angry at us for trying to get information he had assured us they would . He came into the dirty room I was sitting in awaiting surgery , complained at us for a few minutes and cancelled the surgery and said he was not my doctor anymore. Dr. Gerszberg may (or not , I don't know) be an excellent surgeon but he is not an excellent doctor or human being. Doctors should advocate for their patients and he certainly did not do that with his office staff or that horrid hospital staff . Here I sit a few days later with a foot/ankle that needs surgery with no doctor. I left a review for palms west hospital as well, they certainly fueled the fire.

The staff is friendly. I guess the new thing is to scan a QR code to check in. Dr. Jonathan Shaw…read moretook his time to explain how he will replace my husband's hip and answered all our questions. His nurse gave us detailed instructions on what needs to be done for pre-op with the VA. The whole process was very informative and thorough.

Extremely disappointing experience. The front desk staff are…read moreunprofessional and lack basic understanding of how insurance works -- they repeatedly misread insurance cards and try to overcharge patients. The attitude is rude and dismissive, which makes an already stressful situation worse. If you value respect, accuracy, and quality care, go to HSS or the Paley Institute instead -- their doctors are far more competent, and their administrative teams actually treat patients with courtesy and professionalism.

An incredible experience with this practice. Great staff and talented surgeons. Would recommend to…read moreall friends, family, and ones in need. Couldn't be more pleased with my care.

Very unprofessional service, really shocking. I was scheduled for my first appointment with Dr…read more Borland. I woke up the day of the appt very sick and slept in, missing the appt. Definitely my mistake, admittedly, and I did not call ahead of time. I am not normally a person that misses doctor appointments, and I felt guilty for not rescheduling ahead of time... but again I felt so sick that I completely forgot my responsibilities that morning. So the next week, I called and apologized first thing before asking to reschedule. The person on the other end of the phone abruptly put me on hold without discernably responding to me. 5 or so minutes later someone else picked up the phone and seemed annoyed or confused. She muttered a few times as if the phone was too far from her mouth. I was having trouble understanding as she seemed as if she was talking under her breath. So i asked her, politely, if she could repeat herself because I couldn't hear what she said. Then i was put on hold again for about 7 minutes. The same person then picked up again and informed me that she has to follow the instructions on my account and she is unable to schedule my appointment. I found this a bit confusing, because she wasn't explaining why I couldn't get an appointment scheduled, just that she has instructions not to do it. Finally I asked her, "are you saying that I cannot get an appointment scheduled because I missed my last appointment?", and she replied "yes". Awestruck, I asked if she could make an exception because I really did have a bad day that day, I was very sick suddenly (all true) and it is not normal for me to just miss appointments. Silence. She said nothing. I tried one more time because I felt like there was some kind of misunderstanding or that maybe she just wanted to assess what kind of person she was dealing with or something. She again said that she had to follow the instructions in the account and could not set up an appointment for me. It was a bit surreal. I didn't know what to say for a second but settled on something like, "so you are denying me access to Dr Borland because I missed a single appointment which I have apologized for ?". "Yes." Wow. I paused, again because this conversation was so weird that I was wondering if I accidentally said something offensive or came across like a jerk. Finally I just told her (nicely) that she can expect some negative reviews on social media, to which she responded to only with "OK". I get it that some people can be difficult, adversarial or unpleasant to deal with on the phone. I am not one of those people. I've been on the other end of the phone in a service postion many times so I have too much empathy to treat people badly in these kinds of interactions. In general, I try to be kind to others whether it is walking down the street, at work, having dinner, doing anything... I am a respectful person so there is no chance that I said anything offensive to trigger this sort of response from the staff. What I received was nothing short of contempt, and upon reflection it is a good thing that I won't be visiting this office. What kind of care can you expect from a doctor whose staff has unwarranted animosity toward its patients? I also told my GP about this so that maybe he is less likely to forward his patients to this practice. I was patient and apologetic and gave the staff opportunities to help turn this conversation around, i did not make it me against them, I tried for a graceful resolution. Oh well, guees I won't be meeting Dr, Borland :).