I visited Findlay Toyota Prescott yesterday to replace a wheel cover that got damaged driving up…read morethe 17fwy .. one hour after purchasing a new RAV4 at Avondale Toyota. I connected with Blake in the service department at Findlay and he was awesome! He expressed authentic concern after hearing the story of the new car mishap on the 17fwy and located the replacement part at a great price. He replaced the wheel cover at no cost and kindly reviewed some of the features on my new RAV4 I had questions about. He even noted a few dings on another wheel cover to address. Blake was a kind, professional, helpful service rep who cared about getting me acquainted with my new car and taking care of the wheel cover. Thank you so much Blake and Findlay Toyota Prescott for your wonderful service yesterday!

A Truly Exceptional Car-Buying Experience…read more From start to finish, Findlay Toyota Prescott redefined what a car purchase should feel like. This is the small-town dealership advantage -- genuine people, transparent communication, and absolute professionalism. From my initial inquiry at around 11:00 PM on Thursday to vehicle delivery at 8:30 PM the next day (yes, delivered from Prescott to Phoenix!), the process was seamless. No haggling. No hidden surprises. Just clear numbers, honest conversation, and exceptional service. Ryan Kelley (Sales Manager) and Steven Baumer (Finance Manager) exemplified what customer care should be -- prompt, professional, and genuinely invested in making the experience easy and enjoyable. In a world of impersonal, high-pressure dealerships, Findlay Toyota Prescott is a rare find. This experience was fast, fair, and entirely stress-free -- the way car buying should be. If you want to enjoy your next purchase, start here. You won't go wrong. Thank you Ryan!

Today 3/30/2025, Real Hope Inc hosted a Easter supply and Dog treats!…read moreWe waited in line for what seems like hours, but was only 20 minutes. They asked how many in our household and pets! We have 3!! They gave out Easter baskets, Easter grass, plastic Easter bags. I mean the big bags of 100 and some with 50, 40, or 20 and 12. They passed out beauty organizers, and lots of huge bags of M&M's and Jolly Rancher Gummies. My bag is almost gone already. Some cute Easter items to fill the baskets, it was fantastic! Then we came to the dog section!!! My oh my, did my puppies luck out!!! Tons and tons of treats......and the cutest Disney doggy food/water ceramic dish!! It was a really good haul!! Thank you Real Hope Inc, for making it possible!!!

It was difficult to get in and find parking last night at ZZ Top's extended Elevation Tour last…read morenight. They had the main road to the establishment blocked off for some reason. They also force you to dump your drinks from outside and didn't have enough merchandise tables. I really wanted to buy a couple t-shirts and maybe a CD if they still do those. ZZ Top was great and the event was fun! Just this establishment could've made things more "user friendly" for everyone in my opinion. Thank you.

**Review for Zack and Findlay Toyota of Flagstaff**…read more I purchased a Tundra and have been consistently using Findlay Toyota of Flagstaff for all my service appointments because I prefer to have all work done at the dealer because there is more consistency and accountability. I must say, my experience has been nothing short of excellent. Just yesterday, I needed to get some work done on my truck, and they were incredibly accommodating in fitting me into their schedule. They understood my time constraints while I was in Flagstaff and managed to complete the job within the promised timeframe, which I truly appreciated. The staff at Findlay Toyota is one of their standout features. Every interaction I've had has been marked by their friendliness and willingness to help. They go above and beyond to ensure that customers feel valued and well taken care of, which makes a significant difference in the overall experience. However, there is one area that could use some improvement: the workstations. It would be incredibly beneficial if they could provide "working power outlets" at the workstations so that customers like me can plug in and power our laptops while waiting. This small addition would enhance the convenience factor and allow for a more productive wait time. Overall, I highly recommend Zack and Findlay Toyota of Flagstaff for their exceptional service and friendly staff. I look forward to continuing my relationship with them for all my vehicle needs!

We worked with Oren Payne on 2/14. Oren was absolutely fantastic to work with and helped us find a…read morefabulous, reliable and affordable family vehicle. We purchased a "used" mazda CX-30 and for the whole process we enjoyed Oren's company, knowledge and expertise. He was the selling point honestly. We had a fun time and we love "nightshade" our Mazda. Thank you so Much Oren! Katie + Josh

Great dealership....from sales to service. Staffed by great…read moreemployees that treat you right. We have really enjoyed doing business with Findlay Subaru Prescott.

Thank you Rebecca!! I love my Crosstrek!! You were all great to work with! Quick and easy!read more

From the moment I called on Monday morning I have gotten excellent service. My 2026 Honda…read morePassports dash lights were all flashing and the engine light lit up on Saturday night. I called your service department first thing Monday morning and spoke with Garrett. He told me to just bring it in and they would check it out. Garrett found the problem , had it fixed and I had my car back Tuesday! I cannot thank him enough. Quick, efficient and easy to deal with. You have a great staff and I will bring all my service needs to you!

The available openings and the speed of service. My service representative was Daniel. He was…read morefriendly and efficient.

Came here to charge our electric car since they advertise public charging with Blink and can't help…read morebut be dumbfounded by the fact that they are closed and parked 2 non-electric vehicles blocking the charger.

Should buying a new car be worse than a dentist visit? Not if you purchase from Findlay Hyundai…read more How about a no stress car buying experience. I should start by saying that I did plenty of research upfront, so I knew exactly what I wanted to purchase and the price range. My salesman Colt Jensen worked closely with me to go through the test drive, vehicle review, etc. Very friendly and efficient. Once we worked through the pricing I needed to meet with the finance manager, Miguel Tinoco. Again, great experience. All paperwork reviewed and signed quickly and efficiently. One of my best experiences buying a car and I would highly recommend a trip to Findlay Hyundai and be sure to ask for Colt.

worked with sales consultant Jace at Findlay GMC Prescott and Working with Jace was a pleasure. He…read moreis low pressure and genuinely listens to help find what you're looking for. He worked hard to find me a vehicle, and his technology skills helping me to figure out how to use the infotainment screen, and general settings on the vehicle were second to none. Highly recommend Jace for your next vehicle purchase.

I bought a 2016 GMC Acadia. It had 102,000 miles on it. I'm a car guy and I'm pretty thorough if I…read moremake a purchase, they were very accommodating for me. They put it on the rack about five times. They were very patient with me. I had the car inspected. When I first saw it, I wanted it, but it had not been inspected yet so after they got done inspecting it, they said they weren't gonna sell it because of too many issues, then they change their mind and put nearly $8000 into it. I want it serpentine belt , upper lower radiator hose in spark plugs. They agreed to that. So I thought they were very accommodating. Mara Hollingsworth & Branden Terry were my sales team and they were great

driving from sun city Arizona to bozeman montana, my 2007 Honda CRV went into a limp mode. forty…read moremiles per hour may take us some time to get home! Limped in to Flagstaff and Monday morning met with Isaak, the service writer. Not only did he manage to squeeze us in to his schedule, but they were able to diagnose and repair the problem by the end of that day! Really appreciated the effort. Great service, really welcome experience from what could have been catastrophic. Many thanks to all involved at Findlay Honda. John Bozeman, Montana

Came for an oil change! They added tire rotations and checking my tire air pressure. I left with a…read moreTPMS issue, that I had them check and they said "it's fixed" it's not. Going to a different Honda dealership to get it fixed.

Robert and Caleb from service went above and beyond. We had some issues with our Cadillac and they…read morereached out to GM to help get the problem handled in timely manner.

So they advertise a $26,995 "Casa Price" on their website for a 2026 Chevy Equinox EV and that…read moreprice jumps by $2,397 for: 1) a tint package, $599 2) a 3-year CarRx subscription (While marketed as a way to monitor vehicle health and prevent theft, it is frequently added to the price of a new car by dealerships as a high-profit, pre-installed accessory (often found on a "supplemental" window sticker). $799 and 3) a loyalty advantage (while it is framed as a "benefit" or "advantage," it is an add-on fee that increases the total, often non-negotiable, price of the vehicle). $999 The transparent pricing under the Lamb ownership has left the station and has been replaced with a price gouging shoddy dealership. Matt Sylvester is the Internet Manager that used these deceptive tactics probably following the direction of the Stealership executive team.

I have purchased numerous vehicles over my 37 years of driving, and Planet Jeep is, by far, at the…read moretop of my list for professionalism, quality, honesty, and integrity. From start to finish, my experience was outstanding. I worked with Dalton, and not once did I feel like I was being "sold" a car or pressured to make a purchase. I fully understand that this is a business and dealerships exist to make money--but every dealership in the world could learn something from how Dalton and Planet Jeep treat their customers. My daughter has been with me for my past several car purchases, and she has often said she never wants to deal with salespeople because of the typical experience. Dalton proved that not every dealership or salesperson fits that stereotype. Dalton didn't just help me purchase my Jeep, he helped me find a dealership and a salesperson I feel 100% confident returning to in the future. I also want to recognize Dominic in financing. It was an honor to work with him as well, and that's the key word here: we worked together. Dominic didn't try to sell me everything under the sun or push unnecessary add-ons. He was professional, personable, and secured me a great financing deal. I feel very fortunate to have found a dealership representing a brand I've been loyal to for decades--one that doesn't treat customers like a paycheck or an assembly line. Instead, they treat you like family: fair, honest, and respectful. I never thought I'd say this about a car dealership, but Planet Jeep is truly trustworthy. If you're reading this review and decide to visit Planet Jeep, make sure to ask for Dalton--and bring him a Mountain Dew. Thank you, Dalton and Dominic!

I had a very poor experience with the service department at this Planet Dodge/Jeep dealership…read more I brought my vehicle in with one clear complaint: the engine, ABS, and traction control lights were on after a wheel speed sensor was replaced. I was told a multi-point inspection is $175, and if I agreed to the recommended service, they would waive that fee. But on the receipt, I was charged $175 twice for 935 CJ. They did not communicate much, but I was rather rushed to the cashier's counter to pay for their service. A Multi-point inspection was performed, and the report indicated 53 items passed. But also stated the vehicle was leaking both hydraulic motor mounts, and there is fluid leaking from the front differential. After agreeing to the recommended repairs, the dealership kept my vehicle for over 3 weeks. Ultimately, they only repaired the sensor issue and the motor mounts. When I picked up my Jeep: The vehicle was not washed The radio/stereo/Bluetooth had no sound. The vehicle made a loud crunching noise when coming to a complete stop, a noise that did not exist when I dropped it off. I contacted the same service advisor, Shane Alcon. I was told these were "entirely different issues" and that I would need to schedule another appointment and pay an additional $175 inspection fee, even though the problems appeared immediately after the dealership took possession of my vehicle. I didn't want to pay additional fees, but later I discovered that: The fuses were not properly reinstalled. Screws were missing from the cross-member bracket. Even after replacing the missing hardware, the loud noise when stopping still persists. Given the $199 hourly labor rate, the quality of workmanship and the final inspection are unacceptable. Additionally, the invoice contains incorrect information: it states "Customer states fluid leaking at rear differential," which they recommended after the inspection. This raises further concerns about the accuracy of documentation and communication. Overall, I am extremely disappointed with the quality of service, attention to detail, and customer communication. I do not recommend the Planet Dodge service department.